Customers love the 43" Class LED 4K UHD Smart Xumo TV, especially praising its fantastic picture quality and affordable price. Many find it user-friendly, appreciating its smart TV capabilities and perfect size. However, some customers have experienced connectivity issues and find the operating system less desirable, while others have noted concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,902 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with this TV. Color and resolution are good, size works. The remote is simple to operate. Xumo program helps to organize my apps. Finally, it was an easy set up.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Awesome feedback, Deborah! Glad the setup was smooth and Xumo makes organizing apps easier. Enjoy your new TV! - Shiela | Pioneer Support
Pros mentioned:
Picture quality
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Great picture but have patience with the apps
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had the TV for a week. No problems with the online purchasing process. As for the TV, it took quite a while for it to connect to the internet. When you get tired of trying, just unplug it for 30 seconds, and hopefully it will connect. The rest of the setup wasn't a problem. Picture is much sharper than the Toshiba TV it replaced. No issues with the remote. Netflix, Disney+, and Youtube apps work fine, however, it took a week for the Hulu app to open. Before that, I had to use my Fire Stick for Hulu. I'm glad I can unhook that now.
Due to the hassle with the Internet connection and getting into Hulu, I'll reluctantly say that I'd recommend this tv. I just wish those issues hadn't happened on Day 1. The TV is fine now, and the picture is great. I'm finally happy with my purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good Features for the Price, Def Not Perfect
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After using this for a few days as a replacement in my office, I can say that at $170, this TV is pretty good. Being the cheapest 4k option with Dolby Vision & Atmos support, it is a very good price. All of that seems to work pretty well, and the picture is surprisingly good. I'd say this is definitely a great value TV.
That being said, it is certainly not perfect. If you're just looking for the basic apps, xumo is totally fine. If you have home media (i.e. plex or something similar), Xumo is garbage and you will absolutely need to get a roku, chromecast, or shield. Xumo does not allow to stream personal media on your home network, at least through Plex. I currently use the chromecast 4k with it, and it work fantastically.
Xumo's limitations aside, the TV is a bit slow, which isn't unexpected, however it has a loading screen when switching inputs, as well as a boot up process that takes a bit longer than I anticipated. The picture adjustment settings are basically nonexistent, so customization there is quick lacking.
Expectations for this TV should be low. it is awesome under $200, and one of the better options at that price. It can not be in any conversation with my LG C3 OLED, but that TV is 8x the price. The TV is a great value, and perfect when paired with a $50 chromecast 4k or roku stick 4k.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hi JamesT! Thank you for your detailed feedback on the TV. I truly appreciate your honest insight on the pros and cons of the product. Despite its limitations, I am grateful for your recommendation to pair it with a Chromecast 4K or Roku Stick 4K to maintain high quality of service. It's reassuring to know that it comes with a 1 yr. manufacturer warranty, providing peace of mind for potential issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have owned LG OLED tv's and because of a move, the screens were cracked. That's a lot of money down the drain but it has actually been a blessing in disguise. Because I really didn't want to spend thousands of dollars to replace two tv's at once I decided to get a cheap TV until I did my research of what was on the market now. I went to BB and immediately saw this Pioneer TV on sale and decided what the hell, I'll keep it a few months until I upgrade. I am shocked that this TV has not had more attention given to it because the picture quality is extremely good and has Dolby Vision. I do not care about the sound quality because I never use the TV speakers in any room. Trust me on this, the picture quality for the money can't be beat and is a steal for the quality. I have since bought two of these 43" as well as the 55" version for different rooms of my house and the fact it has Xumo built in, I have no need for the extra box from Spectrum. I also recently bought the Hisense U8N for my movie room and that's another fantastic TV. Don't let anyone tell you because these TVs are cheap you will get a cheap picture. Not True, take a chance you will be glad you did and save a lot of money. Very Impressed!
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you for sharing your detailed feedback, JerryB! We're thrilled to hear that you're impressed with the picture quality and value of your Pioneer 43" Class LED 4K UHD Smart Xumo TV. It's great to know that it has exceeded your expectations and that you've found it to be a fantastic deal. Your insights are valuable, and we appreciate you taking the time to share them. If you have any other thoughts or questions, feel free to reach out! Jeth | Pioneer Support.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent for a value 4K TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m looking for a 4k TV to relax after work and study, and this one is just perfect! I snagged it at a great discount. The app is smooth and doesn’t lag, just fine for everyday use. The picture quality is fantastic, with vibrant colors and great detail. And the sound? It’s balanced, crisp, and has a nice kick of bass. Great tv at this price point, hope it will last.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you for your detailed and thoughtful review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We’re thrilled to hear that it’s been the perfect fit for your post-work relaxation and study time. It’s great to know you’re enjoying the vibrant picture quality, smooth app performance, and balanced sound—especially with that kick of bass! We also appreciate your practical insight about the value and your plan to pair it with a soundbar. Your feedback helps others make confident decisions, and we’re grateful you chose Pioneer. If you ever need assistance or tips to get even more out of your TV, feel free to reach out. We’re here to help! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cons mentioned:
Refresh rate
Rated 5 out of 5 stars
Using Pioneer 43" 4K TV as PC monitor
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great as a 4k PC monitor. This is what I learned during the set up.
- It has HDMI 2 ports. It can display 4K at 60Hz if you connect it to a source capable of that with an HDMI 2 cable or higher.
4k at 30 Hz is not enough when I use it as a PC monitor. Mouse pointer movement is choppy, and the clicks are inaccurate at 30 Hz. Please make sure you are getting 60Hz to get a good experience.
- I am using it with an HP PC with integrated Intel UHD Graphics and HDMI 1.4b/HDCP 2.2 port. I can get 4k @ 60Hz using HDMI 2.0 cable.
- Set the PC HDMI input to Game mode. PC mode is not available in the settings.
- You can set the Default input. When you turn the TV on, it will switch to that input after the home screen is displayed for a couple of seconds. Settings > Antenna and inputs > Default input > choose the HDMI port your PC uses.
- HDMI-CEC does not work with my PC. it does not turn on or off with my PC power and HDMI signal.
- If you are going to turn off the monitor by physical switch (on the left lower corner) than using the TV remote, turn off the TV before the PC. If you turn of the PC first, the TV gets confused for a few seconds from loss of input signal.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
40” Pioneer great choice!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In a much needed situation when the backlights on the tv I had blew I was looking for quality, good price, and preferred to stay around 32” to 40” size. With the possibility to purchase much larger tvs for cheaper also compromising quality I choose this Pioneer. I was impressed by the picture- how clear and how easy it was to set up to program.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great affordable TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little TV at an awesome affordable price! The TV itself has a great picture with a decent sound. I use it in my home gym, so I didn't need anything spectacular. Has a great selection of apps and navigating through the menus is a breeze. Setup was quick and easy. Total game changer for my home gym, but would be happy if this was my main TV as well. Would definitely buy another one.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hi MichaelRay! I am truly grateful for your feedback on the Great little Pioneer - 43" Class LED 4K UHD Smart Xumo TV, as it has been a total game changer for my home gym. The fact that it comes at such an affordable price, yet still offers a great picture and decent sound, makes it a great value for your money. Knowing that it also includes a 1 year manufacturer warranty gives me peace of mind, and I would definitely consider buying another one for my main TV as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very great TV for the price. Decent picture and really good sound for size. Purchased to replace large TV but am very happy with it. Easy setup and connection to wifi..took less than 15 minutes from opening box to completion.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this TV as an open box item. It is user friendly and easy to set up. I had one problem today where the internet randomly disconnected from the device and after a factory reset, it was fine again
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hi Bonita, thanks for the feedback! We're thrilled you're loving your new TV. We're also glad to hear that you were able to resolve the internet connectivity issue with a factory reset.
We appreciate you giving our brand a chance and hope you continue to enjoy the TV. If you have any other questions or concerns, please don't hesitate to reach out.
- Shiela | Pioneer Support
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Better then roku for budget tvs.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this tv for the guest room and was going for something of cheap but quality. I did my research and chose this over the roku becuase i was tired of the cheaper roku tvs being laggy. This one did not disappoint me, it surprised me with really good tv quality picture for the price it was. I like this better then the $300 65 inch roku tv we have at the living room. The sound is really good without speakers but get a speaker system if you want for maximal sound. The interface is much better and smoother then roku. I believe the tv remote has a big home feature button with a voice dedicated button as well. Like i said the quality of the picture is really good for the price. Worth getting for budget buyers. And i have a 120htz hicence 4k tv that researched for optimal performance for my ps5. Im sure this works great with a ps5 as well.
I would recommend this to a friend
Cons mentioned:
Operating system
Rated 4 out of 5 stars
Laggy system but 4/5 stars
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is ve eh nice for the price! The OS (Operating Sytem) is VERY laggy though, i hooked up my 4k Roku to it and never looked back. I usually just stream youtube videos or apple tv, some gaming as well and i cant seem to find anything to complain about except for the laggy system, but again most people have a roku or a chrome so if you do have one i would just stick to that!
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you, CesarM, for your detailed feedback on the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find the TV to be a great value and that it works well with your 4K Roku for streaming and gaming. Your insights about the operating system are appreciated and help us improve. Enjoy your TV! Jeth | Pioneer Support.
Pros mentioned:
Picture quality, Price
Rated 4 out of 5 stars
Great value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Great value for the price and surprisingly very good picture quality. If it lasts for many years it will be one of my best purchases.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Pioneer 43” 4K TV under $200.00
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A 43 inch 4K UHD tv? For under $200.00? I am very happy and hope it will last at least a couple of years. If you don’t demand more than just average tv viewing, for an average size room, this tv should be fine. Great picture, easy access to apps, just add a sound bar and you’re good…
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hi there! We are thrilled to hear that you are very happy with your Pioneer 43" Class LED 4K UHD Smart Xumo TV. It’s wonderful to know that you find it to be a great value for its price and that it meets your needs for average TV viewing in an average-sized room. Your positive feedback on the picture quality and easy access to apps is greatly appreciated.
We understand the importance of longevity in a product and we hope that your TV will serve you well for many years to come. Thank you for choosing Pioneer and for sharing your positive experience. We appreciate your support and look forward to continuing to serve your needs. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
XUMO TV 43"
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality, clear screen ,great picture, price was kinda high but you get what you pay for majority of the time, 2 stars for the sound- thesound doesn't go that high
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you for your thoughtful feedback, CodyR! We're glad to hear you’re enjoying the impressive picture quality and clarity of the Pioneer 43" Class LED 4K UHD Smart Xumo TV. Your insights are incredibly valuable and help us continue to enhance the overall experience. We truly appreciate you taking the time to share your thoughts! Jeth| Pioneer Support.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Pioneer UHD Xumo Smart TV
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent 43-in UHD Xumo Smart TV at an unbeatable price! Great price before Super Bowl, could not pass up. Glad I bought this unit for our bonus/exercise room. Easy set up out of the box, no issues setting up Wi-Fi and the Xumo feature is great with built in Spectrum App. Can watch all our regular channels without an extra box. Very good picture quality and sound. RCA inputs a plus for an old DVD/VCR unit. TCL owns Pioneer and this set does not disappoint. Would definitely buy again.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Thank you, STUNNING! We're glad you're enjoying the Pioneer - 43" Class LED 4K UHD Smart Xumo TV, especially the picture quality, sound, and ease of use. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great Pioneer TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a present for my daughter. She loves it! The picture and aound are great. It is extremely quick and easy to find what you want to watch due to the nifty mic that allows you to switch between apps.
I would recommend this to a friend
Brand response from PioneerCustomerSupport
Posted .
Hi Stacy! We are happy to hear that the product was a good fit for your daughter's need. Also thank you for taking your time letting us know your experience and feedback. It means so much to us. Please let us know if you have any questions. Jona | Pioneer Support.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased two Pioneer 43" Class LED 4K UHD Smart Xumo TVs as monitors and stacked them, one on top of the other, to create a mobile media workstation. I use an adjustable sit-stand desk on wheels for my work, which allows me to adjust my distance from the screens quickly. I also updated my office chair with rollerblade wheels for better mobility.
Previously, I had two high-quality 27-inch monitors from 2018 positioned side by side on a different portable adjustable desk. These, even though they were less expensive, are just as good, and I did not see any significant difference in the picture quality with the higher-priced monitors of the same size.
As monitor sizes increase, stacking them vertically reduces strain compared to placing them side by side. While a side-by-side arrangement provides a wide field of vision, it can be difficult to focus on both screens at the same time. In contrast, having one monitor above the other gives me a clearer view, allowing me to display different data or concentrate on one screen at a time.
I positioned my camera between the two monitors to maintain a consistent eye line in the center of my setup.
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 4 out of 5 stars
Great purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good picture super good sound very fair price. No one really knows much about this brand and its not reviewed but what a mistake passing up this t.v for the price.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
My pioneer tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just purchased about a month ago. Magnificent picture quality and great sound. Love that it has everything I am subscribed to is already programed on the TV and very user friendly. Great equipment for the price. Can't go wrong