Customer Ratings & Reviews
- Model:
- PN43-751-24U
- |
- SKU:
- 6543645
Customer reviews
Rating 4.4 out of 5 stars with 1948 reviews
(1,948 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the fantastic picture quality and great price of the 43" Class LED 4K UHD Smart Xumo TV. Many appreciate its ease of use, smart TV features, and perfect size for various rooms. However, some customers have noted occasional connectivity issues and expressed that the operating system could be improved, while others have mentioned the remote control lacks a backlight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price, Size
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, perfect size for my bedroom and very affordable price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Mike1709, thank you for your fantastic review. Glad that you are happy with your Pioneer - 43" Class LED 4K UHD Smart Xumo TV. Continue supporting our brand. Rest assured that we will continue to provide "great" the best and excellent service. Feel free to ask if you need further assistance! -Yanne | Pioneer Support | https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Solid 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture with 10 bit color and HDR, but limited menu options. I'd recommend it for someone attaching it to a PC, as it can be tweaked to look fantastic. Out of the box, it has some issues with screen dimming that would make me caution anyone buying for a traditional television.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great user friendly TV with a crisp picture!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV with a crisp picture. I like the Xumo too platform they use. Easy to navigate and very user friendly. You don’t need an account either like you do with the Google and Amazon Fire TV platforms. I got it for a really nice price too! Thank you Best Buy!!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your awesome review! I'm really glad to hear you're enjoying your Pioneer 43" Class LED 4K UHD Smart Xumo TV. It’s great to know the crisp picture and user-friendly Xumo platform are making a difference — and no account needed? That’s definitely a win!
We’re happy you got a great deal and that your experience has been smooth and enjoyable. If you ever need help or have questions, feel free to reach out. We’re always here for you! Ivy | Pioneer Support
- Pros mentioned:Picture quality, Price, Size
Rated 5 out of 5 stars
Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does good for the size and price, good picture quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your thoughts on the Pioneer 43" LED TV! It's great to hear that you're happy with the picture quality and value for the size and price. Enjoy your new TV!-- --Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great little budjet 4k tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the money. Xumo takes getting used to, but for the cheap price, i can live with that. Picture quality is nice, but one drawback is, when using custom pic settings, cannot adjust the colors to make them stand out more. So far, after a week, no issues with anything. I recommend y ou buy this tv fast before the price ges up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV!
We’re glad to hear you’re enjoying the picture quality and overall value of the TV. Your feedback about the custom picture settings is appreciated—it helps us understand how we can improve the user experience. Xumo’s interface can take a little time to get used to, so we’re happy to hear it’s growing on you!
If you ever need help adjusting settings or exploring features, we’re here to assist. Thanks again for your recommendation and for choosing Pioneer! Ivy | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:App selection
Rated 4 out of 5 stars
E C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the picture and most of the apps. I was a little disappointed when I found out I couldn't download more apps. Also I was disappointed that the bluetooth signal was not strong enough. Slill overall I decided to keep it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV. It's great to hear that you're pleased with the picture quality and the pre-installed apps. We apologize for any disappointment regarding the limited app downloading capabilities and the weak Bluetooth signal. Your feedback is valuable to us and we will take it into consideration for future improvements. We appreciate your decision to keep the TV and hope you continue to enjoy it. - James | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Pioneer Xumo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this from a Deal of the Day. Good value for the price. Good picture quality. Sound is not the best (like on any flat tv) but paired it (yes, it has bt) with an Edifier 2.1 set and got that fixed. It may lag a bit to switch input/channels but not ‘that’ bad
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Best TV I ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this TV. This TV is the best TV I have ever had pioneer really did a great job with this TV. It’s almost as good as the LG and I had a great experience buying this TV from Best Buy and the customer service. There was unbelievable.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much, Lance! We’re thrilled to hear this is your best TV yet. Pioneer really aimed to impress, and it’s great to know both the product and your Best Buy experience delivered!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
With Xumo TV firmware updates, great product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this Smart TV for over 2 years. For the market pricing, with has sharp, high-definition display and audio, I feel it's well worth the cost. I added a Samsung soundbar to extend its audio. To take advantage of its Smart TV capabilities, you must keep it up-to-date with current Xumo programming. Simply use a computer to download via https://www.xumo.com/usb-update the Pioneer firmware bin file on to a USB jump drive, then plug it in the Smart TV and initiate the update. You'll be satisfied with its capabilities!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Zupe, for your detailed feedback on the Pioneer - 43" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you've been enjoying the sharp display and audio for over two years and that you find it well worth the cost. Your tip on updating the firmware to enhance its Smart TV capabilities is greatly appreciated. We're glad you're satisfied with its performance and thank you for sharing your positive experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV at a good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Bedroom TV - I use a fire TV Stick instead of XUMO. Seamless. Great Picture and even the sound is pretty good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an extra TV and originally did not go to purchase this brand. However, it was on sale, so I decided to give it a try. I have absolutely no regret. The color is crisp, and the resolution is better than anticipated. I will definitely recommend this product.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi NeelselJ! We're so glad you gave Pioneer a shot and ended up loving it. Crisp color and sharp resolution—sounds like a win!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good - and GREAT for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Five stars when I factor in amazing on-special price at Best Buy! Picture pops with warmth and saturation easier on the eyes -- better to watch than same-size and pricier LG that got accidentally got broken a year ago. Bought an identical Pioneer a month ago because we liked the first one so much. Use it my writing studio for reviewing, note-taking on streaming shows and film. Not bleeding-edge tech, but not an issue. No prob with minor but noticeable lag booting up after powering on and switching apps, but really a non-issue that doesn't affect viewing pleasure for the $!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Copilot
Thank you for your review, MikeWhoNeverReviews! We're thrilled that you're enjoying the Pioneer 43" Class LED 4K UHD Smart Xumo TV and find it a great value.
We appreciate your feedback on the minor lag, and we're glad it doesn't affect your viewing pleasure. Enjoy your TV!
If you need any assistance, feel free to reach out. Happy viewing! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Budget price for a full functioning high quality T
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV!! I was shocked and wasn’t expecting the quality that this TV offered. It’s very easy to use, set up, and I’m extremely happy with the picture quality. It comes with a limited number of apps on the TV, but it has all the ones that I need. I highly recommend this TV!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi ScottL! We’re overjoyed to hear that you love the Pioneer - 43" Class LED 4K UHD Smart Xumo TV and are extremely happy with its picture quality. It’s great to know that you found it easy to use and set up, and that it has all the apps you need. Your recommendation means a lot to us.
Thank you for choosing BestBuy and for your positive feedback. We’re committed to providing our customers with the best products and service. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect bedroom TV upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to be very against a TV in the bedroom, but I gave in when I got a free hand me down some years back. It served its purpose but now I was ready for an upgrade. This Pioneer TV is just right -- not too large, great picture and sound with needing additional speakers. The setup was easy and it looks fantastic. At this price point it is not something you can pass up. Strong recommend.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the thoughtful feedback, vbaby74! We're so glad to hear that your new Pioneer 43" Class LED 4K UHD Smart Xumo TV has been the perfect upgrade—offering just the right size, excellent picture and sound, and an easy setup. It’s great to know it’s made such a positive addition to your space and that you’re enjoying the experience! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Much Better Than Original 43" HiSense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV as a replacement for a 43" Roku TV that I had ordered from Best Buy. The Roku TV was never delivered/damaged during shipping/no replacement available. I am extremely pleased with this TV. Due to my previous experience, I went to the store to pick up instead of having it delivered. Got it on sale($100 off). Picture and sound are excellent and TV is compatible with my Spectrum service without the need for any external devices.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience! We’re glad to hear that you’re extremely pleased with your new TV and that it meets your expectations in terms of picture and sound quality. It’s great to know that it works seamlessly with your Spectrum service without needing any external devices. We appreciate your understanding regarding the delivery issues with your previous order and are happy that picking up the TV from the store worked out well for you. Enjoy your new TV, and if you have any other feedback or need assistance, please don’t hesitate to reach out! Keith | Pioneer Support
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Spectrum streaming compatible tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price point for a 1080 smart tv. It also has XUMO so if is compatible with spectrum streaming services. It has a verbal assistant if needed. Easy to set up and great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Affordable tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it looks perfect and works very well the channels could be more organized I believe in xumo tv but it’s great for any room and the color and picture quality is perfect
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello MartinP. Thank you for your thoughtful review. We’re glad to hear that you’re enjoying the product’s color and picture quality, and that it works well in any room. We appreciate your input regarding channel organization and will continue striving to improve the overall experience. Your belief in Xumo TV means a lot to us.
Keith | Pioneer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Very pleased with my purchase great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV I had it professionally installed with a rotating mount. It was the best decision. Perfect color volume, everything about the TV was perfect especially the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, lot of features.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality: Let me tell you, this is no OLED / QLED / miniLED, is a LED TV, with no diming zones, so don't expect deep blacks, however, out of the box is one of the best led TVs I've ever got, near LG-Samsung base models, plus Dolby Vision and HDR are automatically detected, and the contrasts are improved. OS: the system is responsive, very intuitive, I like the way the groups are made, and the fact you can preview the input before selecting it, which by the way, when you connect a cable, it tries to identify the device you are connecting. Remote Control: compact, yet very nice, for a smart TV the inclusion of numeric buttons is a win, you have voice control, direction wheel (although doesn't spin), apps quick access buttons. Quality: everything is plastic, standard, no issues, no premium Resuming, this is the best value for your bucks. There is no other TV even near, specially when you find it in offer which is often. I paid $140 for an open box - excellent condition, 4K, SMART TV, with HDR10 and Dolby Vision.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Hector, thank you for taking the time to leave us a 5-star review. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. If there is anything we can do to improve our services/products, please let us know! Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth The Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really have no complaints when it comes to doing a review of this particular item. If you're looking for a reliable 4K outside of the other well known brands at a "relaxed" price, this is a good start. I mostly use it to play my gaming console (Series X). As stated earlier, I have no complaints; I'am thankful :)
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Trae, for the thoughtful review! We’re proud to offer a reliable 4K experience that enhances your gaming without compromise. Your confidence in Pioneer is truly appreciated. Tine | Pioneer Support

















