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Customer Ratings & Reviews

Model:
PN43-751-24U
SKU:
6543645
Your price for this item is $136.99
Clearance
The comparable value price is $189.99

Customer reviews

Rating 4.4 out of 5 stars with 1903 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 43" Class LED 4K UHD Smart Xumo TV, especially praising its fantastic picture quality and affordable price. Many find it user-friendly, appreciating its smart TV capabilities and perfect size. However, some customers have experienced connectivity issues and find the operating system less desirable, while others have noted concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,903 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value and high quality and different!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I haven't opened the package yet. But, I will say that after reading the specifications and details of this pioneer xumo tv 43" 4k smart tv is that it is a great tv for a cheaper price than most other 43" 4k smart tvs!! it is not pricey at all!! Pioneer is one of my favorite brands when it comes to electronics and has a great reputation of making high quality products. if you want an excellent product and are not picky about the apps, then I would recommend this tv. people have to realize that xumo is a new series of TV's just like android, google tv, Roku, etc. so the experience may be a little bit different, but you should still have fun with lots of apps and free live television channels and if you prefer a fire TV, you could always plug in a fire stick into your HDMI slot. I can't really make a true judgement because I haven't tried to download or add apps to the TV, so I don't know if it's an issue or problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Buy For The WIN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience of buying this tv was 10/10. I called the customer service number to ensure that the Best Buy in Towson had the tv in stock. I was able to purchase over the phone, while driving to the store. When I arrived, I went to the counter verified my identity and someone brought my tv out and loaded it into my car. The tv has worked perfect, it is clear and easy to use. My daughter really enjoys it and it was a perfect Christmas gift.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Only preloaded spa Cannot download any others

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this tv color is great would have gotten 5 stars but you cannot download any new apps they have all the usual popular apps like Netflix Hulu hbo max and others but I wanted to download the abc app for my mom to watch but impossible to only what ever app they pre loaded.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    With Xumo TV firmware updates, great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this Smart TV for over 2 years. For the market pricing, with has sharp, high-definition display and audio, I feel it's well worth the cost. I added a Samsung soundbar to extend its audio. To take advantage of its Smart TV capabilities, you must keep it up-to-date with current Xumo programming. Simply use a computer to download via https://www.xumo.com/usb-update the Pioneer firmware bin file on to a USB jump drive, then plug it in the Smart TV and initiate the update. You'll be satisfied with its capabilities!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Zupe, for your detailed feedback on the Pioneer - 43" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you've been enjoying the sharp display and audio for over two years and that you find it well worth the cost. Your tip on updating the firmware to enhance its Smart TV capabilities is greatly appreciated. We're glad you're satisfied with its performance and thank you for sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth The Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have no complaints when it comes to doing a review of this particular item. If you're looking for a reliable 4K outside of the other well known brands at a "relaxed" price, this is a good start. I mostly use it to play my gaming console (Series X). As stated earlier, I have no complaints; I'am thankful :)

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Trae, for the thoughtful review! We’re proud to offer a reliable 4K experience that enhances your gaming without compromise. Your confidence in Pioneer is truly appreciated. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it replaced a 15 year old flat screen. it's much sharper. Good sound qulity. I can't talk about the software as I love my separate Roku player which I use with it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Bruce! Big upgrade from a 15-year-old screen! Happy to hear the sound and picture are sharp. And using your own Roku? Smart move!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture with 10 bit color and HDR, but limited menu options. I'd recommend it for someone attaching it to a PC, as it can be tweaked to look fantastic. Out of the box, it has some issues with screen dimming that would make me caution anyone buying for a traditional television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Size

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, perfect size for my bedroom and very affordable price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Mike1709, thank you for your fantastic review. Glad that you are happy with your Pioneer - 43" Class LED 4K UHD Smart Xumo TV. Continue supporting our brand. Rest assured that we will continue to provide "great" the best and excellent service. Feel free to ask if you need further assistance! -Yanne | Pioneer Support | https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good - and GREAT for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars when I factor in amazing on-special price at Best Buy! Picture pops with warmth and saturation easier on the eyes -- better to watch than same-size and pricier LG that got accidentally got broken a year ago. Bought an identical Pioneer a month ago because we liked the first one so much. Use it my writing studio for reviewing, note-taking on streaming shows and film. Not bleeding-edge tech, but not an issue. No prob with minor but noticeable lag booting up after powering on and switching apps, but really a non-issue that doesn't affect viewing pleasure for the $!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Copilot
      Thank you for your review, MikeWhoNeverReviews! We're thrilled that you're enjoying the Pioneer 43" Class LED 4K UHD Smart Xumo TV and find it a great value.

      We appreciate your feedback on the minor lag, and we're glad it doesn't affect your viewing pleasure. Enjoy your TV!

      If you need any assistance, feel free to reach out. Happy viewing! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price, Size

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does good for the size and price, good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    E C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture and most of the apps. I was a little disappointed when I found out I couldn't download more apps. Also I was disappointed that the bluetooth signal was not strong enough. Slill overall I decided to keep it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV. It's great to hear that you're pleased with the picture quality and the pre-installed apps. We apologize for any disappointment regarding the limited app downloading capabilities and the weak Bluetooth signal. Your feedback is valuable to us and we will take it into consideration for future improvements. We appreciate your decision to keep the TV and hope you continue to enjoy it. - James | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Pioneer Xumo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this from a Deal of the Day. Good value for the price. Good picture quality. Sound is not the best (like on any flat tv) but paired it (yes, it has bt) with an Edifier 2.1 set and got that fixed. It may lag a bit to switch input/channels but not ‘that’ bad

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. I had Pioneer back in the mid 80s. They were great then. This tv for the money did not disappoint

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Scott,
      Thank you for sharing your experience! It’s great to hear that your new Pioneer 43" Class LED 4K UHD Smart Xumo TV lived up to your expectations and reminded you of the quality you enjoyed back in the 80s. We’re proud to continue that tradition of reliability and value. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Spectrum streaming compatible tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price point for a 1080 smart tv. It also has XUMO so if is compatible with spectrum streaming services. It has a verbal assistant if needed. Easy to set up and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Good Little 4K TV and Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a nice and relatively inexpensive entry into 4K. Is it the highest quality? No, and not to be expected at this price point. I'm using it as a PC monitor, and so far I'm very pleased.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, MrsCRJ! Using it as a 4K monitor is a smart move—glad it’s working well for your setup. Great value for a versatile screen!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Um... its pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, its a no brainer... the pioneer brand has never failed me, i just can't believe it was that low, i thought i was getting bricks in box lol... only thing is the xeno tv set up, its easy to order it by accident and get changed for something u didn't want, but i straightened it put with my account, other than that, its sick and soynds good, i got it for gaming, and glad i did

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Zumo tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and audio quality are great the operating system updates need to be a little more controllable

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you're enjoying the picture and audio quality.

      We apologize for any inconvenience caused by the operating system updates. While the TV is designed to update automatically when connected to the internet, we understand that more control over these updates would be beneficial[1](https://support.xumo.com/hc/en-us/articles/22644356680212-How-do-I-update-my-Xumo-TV). If you prefer, you can manually update the TV using a USB drive[1](https://support.xumo.com/hc/en-us/articles/22644356680212-How-do-I-update-my-Xumo-TV). For detailed instructions, please visit the Xumo support page[1](https://support.xumo.com/hc/en-us/articles/22644356680212-How-do-I-update-my-Xumo-TV).

      Your feedback is valuable to us and helps improve our products and services. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bedroom TV - I use a fire TV Stick instead of XUMO. Seamless. Great Picture and even the sound is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Much Better Than Original 43" HiSense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV as a replacement for a 43" Roku TV that I had ordered from Best Buy. The Roku TV was never delivered/damaged during shipping/no replacement available. I am extremely pleased with this TV. Due to my previous experience, I went to the store to pick up instead of having it delivered. Got it on sale($100 off). Picture and sound are excellent and TV is compatible with my Spectrum service without the need for any external devices.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re glad to hear that you’re extremely pleased with your new TV and that it meets your expectations in terms of picture and sound quality. It’s great to know that it works seamlessly with your Spectrum service without needing any external devices. We appreciate your understanding regarding the delivery issues with your previous order and are happy that picking up the TV from the store worked out well for you. Enjoy your new TV, and if you have any other feedback or need assistance, please don’t hesitate to reach out! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very pleased with my purchase great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV I had it professionally installed with a rotating mount. It was the best decision. Perfect color volume, everything about the TV was perfect especially the price.

    I would recommend this to a friend