Customer Ratings & Reviews
- Model:
- PN43-751-24U
- |
- SKU:
- 6543645
Customer reviews
Rating 4.4 out of 5 stars with 1903 reviews
(1,903 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the 43" Class LED 4K UHD Smart Xumo TV, especially praising its fantastic picture quality and affordable price. Many find it user-friendly, appreciating its smart TV capabilities and perfect size. However, some customers have experienced connectivity issues and find the operating system less desirable, while others have noted concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Budget price for a full functioning high quality T
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV!! I was shocked and wasn’t expecting the quality that this TV offered. It’s very easy to use, set up, and I’m extremely happy with the picture quality. It comes with a limited number of apps on the TV, but it has all the ones that I need. I highly recommend this TV!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi ScottL! We’re overjoyed to hear that you love the Pioneer - 43" Class LED 4K UHD Smart Xumo TV and are extremely happy with its picture quality. It’s great to know that you found it easy to use and set up, and that it has all the apps you need. Your recommendation means a lot to us.
Thank you for choosing BestBuy and for your positive feedback. We’re committed to providing our customers with the best products and service. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It Seems to be Working Great. Has a Good Quality Picture And The Performance is Awesome too
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your experience, Gator! We're glad to hear your Pioneer Xumo TV is performing well and delivering great picture quality. It's designed to be fast, responsive, and enjoyable—sounds like it's hitting the mark! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer - 43" Class LED 4K UHD Smart Xumo TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. Having Xumo installed is prefect for me. Also loud enough so I don't need a sound bar.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Pioneer Support. Thank you for your feedback! We’re glad to hear the TV is a great fit for you, especially with Xumo installed and delivering the sound quality you need without a sound bar. It’s always rewarding to know the product is meeting expectations and offering solid value at a great price. We appreciate your support.
Keith | Pioneer Support
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent so far. Some commented that the TV doesn’t connect to wifi after you shut off but I realize that’s not true. If you wait a couple minutes after you first turn on the tv, it will automatically refresh and pick up the last network setting without any input from me. If you want it to refresh faster, you could navigate to the Settings, Network, Scroll to WiFi Name BUT don’t press anything. Leave it highlighted for a few seconds and the TV will refresh to pick up the WiFi setting. I initially made the mistake of entering the WiFi settings manually and stumbled into this “refresher” setting one day when I got interrupted by my kids midway. Sure enough, it automatically updates and no more manually entering wifi again
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience and insights. We’re glad to hear that everything has been excellent so far and appreciate your thoughtful explanation regarding the WiFi connectivity. It’s great to know that the TV automatically refreshes and reconnects to the network with a bit of patience, and your tip about navigating to the network settings is incredibly helpful. Your feedback not only highlights the product’s reliability but also provides valuable guidance for other users. We truly appreciate your support and the time you took to share this. Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for price. The built in OS isnt great and kind of lags but I hooked up a Chromecast and it works great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the TV offers great value and works well with your Chromecast. While the built-in OS may have some lag, it’s good to know you’ve found a setup that works smoothly for your needs. We appreciate your support and input.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Xumo Tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, and the xumo tv is great! The picture quality is amazing and the tv is loud
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, KingJones! We're thrilled to hear you're enjoying your Pioneer 43" Class LED 4K UHD Smart Xumo TV. It's fantastic to know the picture quality and sound are exceeding your expectations—Xumo is designed to deliver a seamless and immersive viewing experience. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great product for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for room and outstanding picture! Simple setup and easy access for all channels and apps! Extremely satisfied with this product,
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback on the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that it's a perfect fit for your room and that you're enjoying the outstanding picture quality, simple setup, and easy access to channels and apps. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for the Cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works as expected and has a nice picture. A little slow when it comes to menu response times but not something I would complain about.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for sharing your experience, DF3330! We're happy to hear the picture quality meets your expectations and that you're satisfied overall. We understand that responsiveness is important, and we're continuously working to enhance performance through updates. Your feedback helps us prioritize improvements that matter most to our users. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, lot of features.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality: Let me tell you, this is no OLED / QLED / miniLED, is a LED TV, with no diming zones, so don't expect deep blacks, however, out of the box is one of the best led TVs I've ever got, near LG-Samsung base models, plus Dolby Vision and HDR are automatically detected, and the contrasts are improved. OS: the system is responsive, very intuitive, I like the way the groups are made, and the fact you can preview the input before selecting it, which by the way, when you connect a cable, it tries to identify the device you are connecting. Remote Control: compact, yet very nice, for a smart TV the inclusion of numeric buttons is a win, you have voice control, direction wheel (although doesn't spin), apps quick access buttons. Quality: everything is plastic, standard, no issues, no premium Resuming, this is the best value for your bucks. There is no other TV even near, specially when you find it in offer which is often. I paid $140 for an open box - excellent condition, 4K, SMART TV, with HDR10 and Dolby Vision.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Hector, thank you for taking the time to leave us a 5-star review. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. If there is anything we can do to improve our services/products, please let us know! Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Don't trust Best Buy's sales person knowledge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Senior Citizens be aware ! I was looking for a new guest bedroom TV. I figured Best Buy would be able to assist me and give me expert advise in making an informed choice. The Augusta Georgia store's male sales person I initially talked to discussed the different brands and features. When I asked if this TV would accept the ATT (Direct TV) streaming app he said he would have to find out and left me to talk to other customers. A few minutes later another male sales person came to assist me and when I asked the same question he stated - "Absolutely, just download the app onto the TV and it will connect and stream all of the channels ." After getting the TV home and setting it up I couldn't find a way to download the Direct TV streaming app. The provided information in the box didn't give any answers either. After 3 hours of internet investigation it was learned this TV "WILL NOT" allow the download of TV service provider apps other than what comes with the TV which is very limited. This was my fault as I relied on the salesman to know their products. Learning point - "Don't Trust Best Buy's sales staff's knowledge ! That being said the TV was a good price. It has a good picture (but not great like our large Samsung living room TV). The directions for set up are simple but again you only get streaming from the apps it comes with and doesn't allow top tier subscription service apps. As a note I learned a work around in that I had to get a cable box from ATT/Direct TV streaming that allows me to connect via an HDMI cable to use my streaming service. I would not recommend this TV as it does not connect/allow the ATT/Direct TV Streaming App.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Deal
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time buying from this brand and it didn't disappoint. Price was a good value. Sound and picture quality are impressive. So far, so good!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for giving our brand a chance. We’re happy to hear that your first experience has been a positive one. It’s great to know that the sound and picture quality are living up to your expectations and that you found the price to be a good value. We appreciate your support and look forward to continuing to meet your needs. Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and good for gaming at 4k resolution.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello VictorB! Thank you for your feedback! We’re glad to hear the TV is delivering good quality and handling 4K gaming well. It’s great to know it’s meeting your expectations in both performance and resolution. We appreciate your support and hope you continue to enjoy your experience.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Satisfied customer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not comfortable at first with this thing in my shopping cart. Many people who gave it 4 stars cited the lack of a good display. And I'll admit I know there are way better tv's out there today. But coming from a small 32" to a 48" 4K TV was a major upgrade for me. Plus it was only $100 on BF! I'm super happy with the purchase! The sound is great, the apps are good, and when I watch movies or play on my PS5 it all looks and sounds great! Well worth the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television with great sound and picture quality, easy to install and easy to use. Very happy with my purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much, Verdade! We're thrilled to hear you're enjoying the sound and picture quality. Glad the setup was smooth—happy watching!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for excellent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this TV has been great for the price. nie color. Remote/settings are a little clunky but other than that has been great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Glenn! We're glad you're enjoying the color and value. Noted on the remote—your input helps us improve!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for any customer, I used the product its picture is sharp and bright and sound in excellent form, the tv has a better picture than any tv I have ever seen, I will recommend this product to family and friends.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, VictorE, for such a glowing review of your Pioneer TV. It’s wonderful to hear the sharp picture and excellent sound exceeded your expectations. We’re grateful for your recommendation and value your support. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Setup is a little unusual, but overall a great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the Xumo was a little different, and tedious. After that we have no complaints with this TV. Picture looks great and the remote is easy to use.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, BrentS, for the detailed feedback. We appreciate your comments about setup and are happy to hear the picture and remote usability make the experience worth it. Tine | Pioneer Suppo
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Pleased With Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Picture is very clear and High Def. The only downside is that the OS XUMO is preloaded with apps and you cannot add any apps that are not preloaded within the OS. It still comes with all the greats. Netflix, HULU, Prime Video, MAX and many others.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thisnis my first Pioneer tv and I’m satisfied with it. It’s easy to navigate. The color of the pictures are good quality as well.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ISellLifeIns! We're glad you're satisfied with your first Pioneer TV. We appreciate you noting the easy navigation and good picture quality. We hope you enjoy many years of entertainment with your new 43" Class LED 4K UHD Smart Xumo TV. - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Rated 5 out of 5 stars
Just right tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for the office or man cave. Slim and light weight so easy to hang up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's fantastic to hear! We're thrilled that you found your Insignia TV to be the perfect size for the office or man cave. The fact that it's slim and lightweight makes it wonderfully easy to hang up. Enjoy your new space! - Carl | Pioneer Products

















