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Customer Ratings & Reviews

Model:
PN43-751-24U
SKU:
6543645
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Customer reviews

Rating 4.4 out of 5 stars with 1948 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the fantastic picture quality and great price of the 43" Class LED 4K UHD Smart Xumo TV. Many appreciate its ease of use, smart TV features, and perfect size for various rooms. However, some customers have noted occasional connectivity issues and expressed that the operating system could be improved, while others have mentioned the remote control lacks a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,948 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Zumo tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and audio quality are great the operating system updates need to be a little more controllable

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you're enjoying the picture and audio quality.

      We apologize for any inconvenience caused by the operating system updates. While the TV is designed to update automatically when connected to the internet, we understand that more control over these updates would be beneficial[1](https://support.xumo.com/hc/en-us/articles/22644356680212-How-do-I-update-my-Xumo-TV). If you prefer, you can manually update the TV using a USB drive[1](https://support.xumo.com/hc/en-us/articles/22644356680212-How-do-I-update-my-Xumo-TV). For detailed instructions, please visit the Xumo support page[1](https://support.xumo.com/hc/en-us/articles/22644356680212-How-do-I-update-my-Xumo-TV).

      Your feedback is valuable to us and helps improve our products and services. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Don't trust Best Buy's sales person knowledge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Senior Citizens be aware ! I was looking for a new guest bedroom TV. I figured Best Buy would be able to assist me and give me expert advise in making an informed choice. The Augusta Georgia store's male sales person I initially talked to discussed the different brands and features. When I asked if this TV would accept the ATT (Direct TV) streaming app he said he would have to find out and left me to talk to other customers. A few minutes later another male sales person came to assist me and when I asked the same question he stated - "Absolutely, just download the app onto the TV and it will connect and stream all of the channels ." After getting the TV home and setting it up I couldn't find a way to download the Direct TV streaming app. The provided information in the box didn't give any answers either. After 3 hours of internet investigation it was learned this TV "WILL NOT" allow the download of TV service provider apps other than what comes with the TV which is very limited. This was my fault as I relied on the salesman to know their products. Learning point - "Don't Trust Best Buy's sales staff's knowledge ! That being said the TV was a good price. It has a good picture (but not great like our large Samsung living room TV). The directions for set up are simple but again you only get streaming from the apps it comes with and doesn't allow top tier subscription service apps. As a note I learned a work around in that I had to get a cable box from ATT/Direct TV streaming that allows me to connect via an HDMI cable to use my streaming service. I would not recommend this TV as it does not connect/allow the ATT/Direct TV Streaming App.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Navigation is straightforward. One minor issue I find is when searching on youtube, it may keep re-searching even after hitting search. Its not such a big deal. Overall the TV is good quality!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the TV. We’re glad to hear that the overall quality and ease of navigation have met your expectations. It’s helpful to know about the minor issue you encountered while searching on YouTube, and we appreciate your understanding that it hasn’t significantly affected your enjoyment of the product. Your feedback is valuable and contributes to improving the user experience. We’re happy the TV continues to deliver solid performance and satisfaction. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Pleased With Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Picture is very clear and High Def. The only downside is that the OS XUMO is preloaded with apps and you cannot add any apps that are not preloaded within the OS. It still comes with all the greats. Netflix, HULU, Prime Video, MAX and many others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very good. Sound is exceptional. It could be more study, but otherwise a good television.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing your thoughts, GWGA! We're glad to hear the Pioneer 43" Class LED 4K UHD Smart Xumo TV has impressed you with its picture and sound quality. Your feedback helps highlight the strengths of the product, and we truly appreciate you taking the time to share your experience. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV at first seemed to not work. It would not connect to the internet; however, once the manual update was done, it worked like a dream. Beautiful picture and easy to set up and use all the apps for streaming all the services.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We're glad to hear that your experience with the Pioneer 43" Class LED 4K UHD Smart Xumo TV improved after the manual update. It's great that you're enjoying the beautiful picture quality and finding it easy to set up and use the streaming apps for all your services. If you have any further questions or need assistance in the future, feel free to reach out to us. We're here to help ensure you continue to have a great viewing experience with your TV. Thank you for sharing your feedback! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for room and outstanding picture! Simple setup and easy access for all channels and apps! Extremely satisfied with this product,

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback on the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that it's a perfect fit for your room and that you're enjoying the outstanding picture quality, simple setup, and easy access to channels and apps. Your satisfaction is important to us, and we appreciate you sharing your positive experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied customer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not comfortable at first with this thing in my shopping cart. Many people who gave it 4 stars cited the lack of a good display. And I'll admit I know there are way better tv's out there today. But coming from a small 32" to a 48" 4K TV was a major upgrade for me. Plus it was only $100 on BF! I'm super happy with the purchase! The sound is great, the apps are good, and when I watch movies or play on my PS5 it all looks and sounds great! Well worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Incredible value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale when I purchased it. It was worth a gamble at the price as I planned to use it in my bedroom. When I got through the extremely easy installation I was pleasantly surprised. The picture and sound were incredible for something at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard to beat at this price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outperforms all other televisions at this price point for picture and color. I've had to buy a lot of tvs in the 50-65 range for work and for my own homes in LA and NY. if you aren't going top of line Sony or Samsung or LG this is the best bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it replaced a 15 year old flat screen. it's much sharper. Good sound qulity. I can't talk about the software as I love my separate Roku player which I use with it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Bruce! Big upgrade from a 15-year-old screen! Happy to hear the sound and picture are sharp. And using your own Roku? Smart move!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisnis my first Pioneer tv and I’m satisfied with it. It’s easy to navigate. The color of the pictures are good quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Mid-tier TV at a budget price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality exceeded my expectations for the price point. Picture customization options are limited, and navigating the OS feels a bit slow/laggy at times, so I wouldn’t recommend this tv for a premium viewing experience, but it makes for a great bedroom/office tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Its just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish 3.5 stars was an option. The picture is good but volume is lacking and it has disconnected from wifi on its own 3 times. Not being able to add apps is a downer but i guess its fair for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of this TV was very user friendly. I walked you though every step. I really enjoy on my antenna setting that is does have a schedule. I also like the home screen how easy it is to navigate. The picture and sound quality is very good. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting home  and setting up the TV easily being that it is user-friendly and lightweight makes things fly! Pioneer has very good speakers for this TV very impressed and picture quality is very good. Also Homerun for $160!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 43" LED 4K UHD Smart Xumo TV. We are glad to hear that you found the TV easy to set up and user-friendly. It's great to know that you are impressed with the speakers and picture quality as well. Enjoy your new TV and we hope you continue to have a great viewing experience. Thank you for choosing us and have a great day! Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Overall Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid quality. Affordability in mind, this is one of the better choices you can make for the deal you’re getting. Easy to set up and user friendly. Clean looking picture with little glare from outside light. Picture quality is top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Good Little 4K TV and Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a nice and relatively inexpensive entry into 4K. Is it the highest quality? No, and not to be expected at this price point. I'm using it as a PC monitor, and so far I'm very pleased.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, MrsCRJ! Using it as a 4K monitor is a smart move—glad it’s working well for your setup. Great value for a versatile screen!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the price. Excellent tv. Would recommend. It’s not a 2000 tv but it’s very good for its price I love it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback on the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it to be an excellent buy and that you're happy with its performance and price.

      If you ever encounter any issues or have any questions, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your TV.

      Thank you for choosing Pioneer and for recommending our product! Your feedback is greatly appreciated and helps other customers make informed decisions. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    It’s okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a good quality picture with a nice speaker. The remote and tv home is really easy to navigate and is user friendly. Overall I’m happy with my purchase.

    I would recommend this to a friend