Customer Ratings & Reviews
- Model:
- PN43-751-24U
- SKU:
- 6543645
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the fantastic picture quality and great price of the 43" Class LED 4K UHD Smart Xumo TV. Many appreciate its ease of use, smart TV features, and perfect size for various rooms. However, some customers have noted occasional connectivity issues and expressed that the operating system could be improved, while others have mentioned the remote control lacks a backlight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Beautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase we have made for our money, picture is wonderful and voice
I would recommend this to a friend - Pros mentioned:Price
Great offer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! I buy this television when the price dropped
I would recommend this to a friend Great Bedroom TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well Then: nothing much-needed to say. Other than I am extremely satisfied, This should be obvious since I own three since Christmas. 50 inch in kitchen, 55 inch in home office, 43 inch master bedroom.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Bigbear1961! We are so glad you are enjoying your new television. Feel free to reach out to us in case you have any questions. Hope you'll have an awesome day ahead!
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and great quality visuals. I enjoy the size of the tv and how easy it is to operate.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, HeatherK! We're thrilled to hear that you're enjoying the Pioneer 43" Class LED 4K UHD Smart Xumo TV. It's wonderful to know that you appreciate the quality visuals, the size, and the ease of operation. If you have any other feedback or need assistance, feel free to reach out.
- Shiela | Pioneer Support
Pioneer tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase. Worked really well on a 360 wall mount. Smart features very reliable as well as built in Apple AirPlay. Graphics were reflective of the 4k capabilities.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi KevinC,
Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying your Pioneer 43" Class LED 4K UHD Smart Xumo TV and that it works well on a 360-wall mount. It’s great to know that you’re finding the smart features reliable and appreciating the built-in Apple AirPlay. We’re also glad the graphics are meeting your expectations with the 4K capabilities. Patricia | Pioneer Support
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic purchase great price and in time I will love it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you found it to be a fantastic purchase at a great price. We're confident you'll continue to love it over time. If you have any questions or need support, don't hesitate to contact us. Patricia | Pioneer Support
Great tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like having to go through all the stuff just to turn on a local channel when just turning on the television
I would recommend this to a friendGreat all around
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Tv if it’s your first one, especially since im gonna use it just for gaming and music videos. The speakers don’t disappoint (It’s a Pioneer :)) which give it a different sense
I would recommend this to a friendGood tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv for a bedroom, the only thing is the power cord is shorter than expected
I would recommend this to a friend- Cons mentioned:Connectivity
Xumo TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a kinda slow tv and it randomly disconnects from the wifi and I have to restart it but overall it’s not too bad.
I would recommend this to a friend The worst TV experience of my life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I'd give the old school Pioneer brand a chance, and it was horrible... the MLB app didn't work, so i figured I'd screen mirroring from my phone, but the screen mirroring stopped working after a week... hooked up bluetooth headphones to it, and the bluetooth cuts in and out... you can't update the TV without installing files onto a usb drive from your computer... the software is so outdated. It feels like a year 2000 tv. I took it back and upgraded to a Hisense 50" QD6 Qled... what an amazing TV... the difference was just $120... Bestbuy needs to take pioneer tvs off their shelves... what a horrible tv.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We are truly sorry to hear that you had such a horrible experience with your Pioneer 43" Class LED 4K UHD Smart Xumo TV, StoicThaTruth79. It's incredibly disappointing when a product doesn't meet expectations, especially when you were hoping to give a trusted brand a chance. We completely understand your frustration with the issues you faced, like the MLB app not working, screen mirroring cutting out, Bluetooth problems, and the outdated software.
We appreciate you sharing such detailed feedback, and we're glad to hear that you were able to upgrade to a Hisense TV that better meets your needs. While we understand you've already returned the TV, if you ever need assistance with future purchases or have any questions, please don't hesitate to reach out to our Pioneer customer support team (1-888-287-7658). - Mae | Pioneer Support
Pioneer & Elite Products are pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I would need to bring it back but After doing the update It's been fine
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's great to hear! It's always a relief when a product starts working smoothly after an update. Enjoy your new TV! --Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Open box purchase DO NOT SHIP
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as open box excellent condition shipped. I was not in a hurry to receive the tv so I did not mind waiting. I assumed that this was getting shipped from the nearest location. It was shipped from a few states away I am in California. When I saw the box I was still hopeful that the tv arrived in one piece. It was shipped in the most horrible way possible using 3 different boxes. It looked like MacGyver (the character) just suffered a stroke and they put him in the shipping department out of pity. I am a pretty understandable person but they did not even ship the power cable and remote. If I just had the power cable I would have been ok with it. None of that would have mattered since the from screen surprisingly was destroyed. I immediately went to the store and the guy helping me was baffled at the conditioned. He was great and in the end I just bought the same tv just a new one this time.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Luis. We understand your frustration with the condition of the open-box Pioneer 43" Class LED 4K UHD Smart Xumo TV you received and the missing accessories. We apologize for the poor packaging and shipping experience. We'll share your feedback with our shipping and fulfillment teams to help improve future deliveries. We're glad the store associate was able to assist you in finding a suitable replacement. We appreciate you bringing this to our attention. If you have any other questions or need further assistance, feel free to contact our Pioneer customer support team (1-800-421-1404). - Mae | Pioneer Support
Makes a great computer monitor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my old computer monitor and to fully utilize the 4k resolution of my graphics card. I couldn't be happier.
I would recommend this to a friendOkay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the prize.. 4k look amazing..Color settings can use an upgrade.
No, I would not recommend this to a friendONLY SUPPORTS APPLE PRODUCTS/CONNECTIONS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO WHERE ON THE BOX OR ANYWHERE ON ANY OF THE DEVICE INSERTS DOES IT SAY THAT THIS TV IS STRICTLY FOR MAC/iOS DEVICES. THIS TV DOES NOT SUPPORT ANY ANDROID/GOOGLE CONNECTIONS! It is NOT chromecast nor will it support any of the dozen ways I attempted to cast or screen mirror from my android phone which was actually one of the biggest reasons for me purchasing it for google home. Im extremely upset beyond normalcy that this is not clearly displayed at all on the box or device literature. Other than the one massive thing i thought i was paying for, the tv itself is great
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi AshleyW,
Thank you for taking the time to review our Pioneer - 43" Class LED 4K UHD Smart Xumo TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
Please visit https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
Great TV at a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at an affordable price, clear technology 4k viewing technology!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the recommendation! I'll definitely check out the Pioneer 43" Class LED 4K UHD Smart Xumo TV at BestBuy. It sounds like a great deal for a quality TV with clear 4k viewing technology. Can't wait to experience the amazing picture quality! --Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will not connect to the WiFi. Sometimes it will not come on. The volume will go back up when you try to lower it and vice versa
No, I would not recommend this to a friendMaster Bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! The TV is hanging beautifully in our bedroom.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Alicia! We are so glad you are enjoying your brand-new television. You are one of our inspirations to create a beautiful product. Feel free to reach out to us in case you have any questions at 1-800-421-1404.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
Great website, very helpful!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the professionals at Best Buy!
I would recommend this to a friend
