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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $189.99

Customer reviews

Rating 4.4 out of 5 stars with 1872 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the 43" Class LED 4K UHD Smart Xumo TV's picture quality, ease of use, and its price point. Many appreciate the smart TV functionality and vibrant colors. However, some users experienced issues with connectivity and reported that the operating system and remote control could be improved. A limited app selection was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,872 reviews
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Happy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k tv, great price. Just rhe right size for bedroom. Best buy had best price.Great 4k tv, great price. Just rhe right size for bedroom. Best buy had best price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the 4K quality and found the TV to be the perfect size for your bedroom. It’s great to know you were able to take advantage of a great deal at Best Buy. We appreciate your support and hope you continue to enjoy your purchase.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    For price: awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For price: awesome For $120, you should know to have lowered expectations. I purchased to replace pc monitor that had unfortunate exchange with a toddler. Very very good static image from rtx 4070 card. As expected with 60hz, not great for fast games. Have not used as tv for $120, ot is great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find it to be a great value for the price, especially as a replacement for your PC monitor. It's good to know that the static image quality is very good with your RTX 4070 card, even if it's not ideal for fast-paced games due to the 60Hz refresh rate. Your feedback is valuable and helps others make informed decisions. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer TV and TV stand Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say that Best Buy service online is over the top great, along with their pricing. The customer service at the physical location was outstanding. They helped me get this great TV and TV Stand in my car with precision. There were no damages to the TV or TV Stand at all. The TV works great with no issues. I highly recommend Best Buy to anyone who is second guessing to purchase your next items from them. Buy, that is why I believe they called themselves BEST BUY! Thanks again BEST BUY! I will be purchasing from you guys again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful review, WilliamL! We're thrilled to hear that you had an excellent experience both online and at the physical store. It's great to know that our team was able to assist you with precision and care, ensuring your TV and TV stand arrived without any damages. We're delighted that your Pioneer 43" Class LED 4K UHD Smart Xumo TV is working perfectly. Your recommendation means a lot to us. We look forward to serving you again in the future. Enjoy your new TV and stand! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    XUMO TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV with vivid color and good sound. The channel changing feature was a little different than other remotes I have used but I figured it out. There are a lot of free TV options to watch so that's a plus since I don't have cable. Probably the only thing that was annoying thing was the little pop up in the corner that kept asking me "Are you still there?" Otherwise the TV is perfect. Now it is a broken TV because the cat knocked it over and I didn't purchase the insurance for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 4k TV it is great, we use it with an AppleTV attached simply because the XUMOTV interface leaves a lot to be desired. However, if you are going to be using an external streaming or media device, this TV is great! Speakers are okay (but no built in TV speakers are amazing). For the money this is a fantastic offering! Just know what you are getting!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed feedback! We’re glad to hear that the TV delivers a great 4K viewing experience and works well with your AppleTV setup. We appreciate your honest input regarding the built-in interface and speakers, and we’re happy to know the overall value and performance have met your expectations. Your insights are valuable and help us continue to improve.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Don't expect an Audi if you buy a Toyota

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for 2 weeks and so far it is fine. Is the picture as good as my friend's Samsung-probably not. Is it an upgrade from my 1080 TVs-yes. I'm actually pretty impressed with its' sound for the price. I really like the Xumo Play channels-I watch a lot of old shows and find that I watch the Play channels most of the time. It is the best 4k picture, probably not but what the heck are people expecting at this price? You got a 4k Dolby Vision and Audio TV for less than $200. If you wanted something better than you should have paid more money to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and extremely affordable tv that works great as a computer monitor.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, LynyrdW! We're delighted to hear that you find the Pioneer 43" Class LED 4K UHD Smart Xumo TV both amazing and affordable, and that it works great as a computer monitor. Your satisfaction means a lot to us, and we appreciate you sharing your positive experience. If you have any other thoughts or questions, feel free to reach out! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure where any negative press is coming around Pioneer. I know they’re made by another company now, but it’s top notch. Exceptional black levels, fast response with GUI, vivid colors, and a less talked about feature, great sound from the TV speakers. You will NOT be disappointed! This is my 2nd Pioneer LED.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV, Use Something Else for SmartTV Features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a TV, but the apps aren't the greatest. I attempted to use some of the smart TV features on this TV when I first got it but was quickly frustrated with the limitations of the Xumo platform. I have an Xbox hooked up to this TV so I use the apps within the Xbox anytime I want to use anything other than YouTube on this TV. It worked great for having a show on for some background noise when I was working from home and could look up and see the picture without taking up one of my monitors. Then, in breaks from work, I could turn on a game on the Xbox. The picture and sound are good for what you pay for on this TV. You can definitely get better, but if you are looking for better, you aren't paying under $200 for that TV. If you want to have better audio get a soundbar or hook into an audio system with better speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Pretty decent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Great graphics, sound quality and overall functionality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, Jmorr! We're happy to hear that you're enjoying the impressive graphics, sound quality, and overall performance of the Pioneer 43" Smart Xumo TV—it's always rewarding to know the product delivers excellent value and enhances your viewing experience. Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 2 out of 5 stars

    Good picture and audio, bad "smart" features.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a HiSense Roku 43" TV that went bad after 3 years and this is the TV that SquareTrade/Allstate Warranty sent me as an "equivalent" replacement. The color is good, the brightness is good, and the sound is good. That's all the praise I can give it. The smart features are horrid. Apps are extremely slow and buggy. You can literally count the seconds between the time you press a button on the remote and it actually does something on the TV. It's like this on EVERY app. The TV repeatedly crashes and drops WiFi connection constantly every 30 minutes or so. Can't add or delete apps. Bare minimum of presets for video and audio. External video support is atrocious. I'm thankful I got a warranty replacement but this is so bad that I'm about to buy a Roku Express 4K and disable all network features of this TV.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We're sorry to hear about your experience with the Pioneer 43" Class LED 4K UHD Smart Xumo TV. We understand how frustrating it can be when the smart features don't perform as expected, especially with slow apps, frequent crashes, and connectivity issues.

      Please reach out to our customer support team so we can assist you with alternative solutions. We're committed to ensuring you have a positive experience with our products and will do our best to help resolve these issues.

      Thank you for bringing this to our attention, and we appreciate your patience. We hope to regain your trust in our products. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great user friendly TV with a crisp picture!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV with a crisp picture. I like the Xumo too platform they use. Easy to navigate and very user friendly. You don’t need an account either like you do with the Google and Amazon Fire TV platforms. I got it for a really nice price too! Thank you Best Buy!!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your awesome review! I'm really glad to hear you're enjoying your Pioneer 43" Class LED 4K UHD Smart Xumo TV. It’s great to know the crisp picture and user-friendly Xumo platform are making a difference — and no account needed? That’s definitely a win!

      We’re happy you got a great deal and that your experience has been smooth and enjoyable. If you ever need help or have questions, feel free to reach out. We’re always here for you! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Needs to be more user friendly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound, but did not realize that because its a Xumo tv there are things that I can't do. My fault for not reading more closely. Doen't have Roku available (my last Pioneer did) and can't stream directly from my computer because I don't have an Apple computer. If it's possible, I have yet to figure it out. The instructions for using their Airplay and HomeKit are not user friendly. I will continue to try to figure it out. I prefer much more straight forward way of maneuvering through tv settings. If my other Pioneer hadn't died on me I would still be using it. Loved it. This one, not so much.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback, LWilson! We're glad to hear that you appreciate the picture and sound quality of your Pioneer 43" Class LED 4K UHD Smart Xumo TV. Your insights on the usability and features are valuable, and we appreciate you taking the time to share them. If you have any other thoughts or questions, feel free to reach out! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Perfect smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did this TV exceed my expectations, it arrived in like 18 hours, and I live in a rural area. I couldn’t believe it. I had trouble at first updating the software because I tried to connect it to the internet using an old LAN cord. I recommend going straight to a WiFi connection at first with this TV, it would have saved me a headache during initial setup. I’ve seamlessly cast from my iPhone to this TV several times. It’s pretty lightweight. So far, no complaints. I may purchase a second one for the bedroom to replace an older RCA.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra TV and originally did not go to purchase this brand. However, it was on sale, so I decided to give it a try. I have absolutely no regret. The color is crisp, and the resolution is better than anticipated. I will definitely recommend this product.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi NeelselJ! We're so glad you gave Pioneer a shot and ended up loving it. Crisp color and sharp resolution—sounds like a win!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great sound, and controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great TV, economical, integrated streaming services, never heard of Xumo before, but it works fine. The best surprise was when I connected a common sound bar exceeds the expectations through the optical, ohh yes great external sound, the internal is just common. I had that sound bar for about 12 years and never knew how good it is until i connected to this TV. I have 4 other TVs and this sound is better. The controller is not directional, you do not need to point directly at the TV to have signal connection, I'm happy with the purchase, no regrets

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the detailed and thoughtful feedback, aceve2ja! It’s fantastic to hear that your Pioneer 43" Smart Xumo TV has been such a pleasant surprise, especially with how well it integrates with your sound bar and streaming services. We're glad the remote and overall setup have added to your satisfaction—your experience really highlights how a well-matched setup can bring out the best in your existing gear. Thanks again for sharing! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4k smart tv for the price!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pioneer 43" Class LED 4K UHD Smart Xumo TV is a fantastic choice for anyone seeking a high-quality, budget-friendly smart TV! The 4K UHD resolution delivers stunning picture quality with vibrant colors and sharp details, making your favorite shows, movies, and games look incredible. The Xumo smart platform is intuitive and easy to navigate, offering seamless access to popular streaming services, live TV, and even free content, all in one place. The sleek, minimalist design fits perfectly in any room, and the built-in Wi-Fi and HDMI ports make connecting to your devices a breeze. Whether you're binge-watching a series or streaming music, this TV delivers a smooth and enjoyable experience. With its impressive features and affordable price, the Pioneer 43" Smart Xumo TV is a great addition to any home. Highly recommend!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, OwaisB, for your comprehensive and glowing review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it to be a high-quality, budget-friendly option with stunning picture quality and an intuitive smart platform. It's great to know that the sleek design and easy connectivity have enhanced your viewing experience. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear easy setup and a steal for the price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, MelaniD! We're glad to hear that you're happy with your Pioneer 43" Class LED 4K UHD Smart Xumo TV. It's great to know that the picture quality is clear and the setup was easy. We're thrilled that you found it to be a great value for the price. If you have any further feedback or questions, feel free to reach out. Enjoy your new TV!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Instruction easy to follow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw this brand of a TV I thought of the speaker system. The tv was easy to set up and for a 4k tv a great price as well. Instructions were clear upon opening literally. Soon as I opened the box it says to lift the tv with the tv bag, lay tv flat on the box to install the feet and be sure not touch the screen. .This is the first day of me using it and no complaints. This is a upgrade from a 32 inch tv for a small living room of eight foot distance. Thinking about mounting it and if I do I’ll come and review it on the mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great little budjet 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the money. Xumo takes getting used to, but for the cheap price, i can live with that. Picture quality is nice, but one drawback is, when using custom pic settings, cannot adjust the colors to make them stand out more. So far, after a week, no issues with anything. I recommend y ou buy this tv fast before the price ges up.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV!

      We’re glad to hear you’re enjoying the picture quality and overall value of the TV. Your feedback about the custom picture settings is appreciated—it helps us understand how we can improve the user experience. Xumo’s interface can take a little time to get used to, so we’re happy to hear it’s growing on you!

      If you ever need help adjusting settings or exploring features, we’re here to assist. Thanks again for your recommendation and for choosing Pioneer! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

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