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Customer Ratings & Reviews

Model:
PN43-751-24U
SKU:
6543645
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Customer reviews

Rating 4.4 out of 5 stars with 1948 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the fantastic picture quality and great price of the 43" Class LED 4K UHD Smart Xumo TV. Many appreciate its ease of use, smart TV features, and perfect size for various rooms. However, some customers have noted occasional connectivity issues and expressed that the operating system could be improved, while others have mentioned the remote control lacks a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,948 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up and the price, unbelievable. I remember the Pioneer name from way back when they made stereos (especially car stereos and they were the best stereos around). That is the reason I chose it and I'm sure I won't be disappointed.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Elsie! Thank you so much for the wonderful feedback on the Pioneer 4K UHD Smart TV from BestBuy. I am grateful for your appreciation of the easy setup process and unbeatable price. Rest assured that we are committed to maintaining the high quality of service and after-sales support and remember that you have a 1-year manufacturer warranty for added peace of mind.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very impressed with this Pioneer tv. The brand Pioneer has been around forever, very popular audio/stereo brand. What made me try was the price. It's for my home office and I just didn't need a huge tv or have room for one. The smart tv aspect was 2nd. Not having to use a Roku is nice. So far, it's great. Easy set up, apps already installed. Color and sound are great. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Overall I Really Like This TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent tv for the price for sure. The pic quality is nice. The sound is great and the settings offer a broad range of options as far as pairing devices, picture, sound, and setup. Also has a tutorial on how to use the tv so you don’t have to get a booklet out and do all the extra. I love the tv. I only give it 4/5 stars instead of 5/5 because you can’t download a web browser onto this tv. And you can’t add any apps that aren’t already on the tv because the apps are already downloaded onto the tv for you by design. The positive to this is that you don’t have to download them all yourself one by one. I just use the internet browser so much on my tv to use other platforms besides (what used to be) cable channels and YouTube. Good thing I’m able to use the browser on the fire stick otherwise this could’ve been a possible deal breaker. Also you can use screen mirroring for browser but this isn’t the best if you’re trying to use your phone and watch tv between episodes/shows

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 43" Class LED 4K UHD Smart Xumo TV. We appreciate your positive comments on the picture quality, sound, and user-friendly settings. We are glad to hear that you are enjoying the TV overall.

      We apologize for any inconvenience regarding the inability to download a web browser onto the TV and limitations on adding additional apps. It's great that you are able to use the internet browser on the fire stick as an alternative. Your feedback on the screen mirroring functionality is also noted.

      If you have any further questions or concerns, please feel free to reach out to us. Thank you for choosing Pioneer and Best Buy for your TV needs. We value your satisfaction and will continue to strive to provide excellent products and service. - Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Amazing value for a 4K TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing value for the price, especially on sale; 4K HDR Dolby Vision; understandable how Xumo OS might make people hesitate but I'm already a Xumo user and so I'm familiar with it; perfect bedroom TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Good TV, But....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got fooled on this one. Good tv with a good picture. Major, major bummer is that you CANNOT add any apps to the xumo operating system. I am having to purchase a firestick as an add-on to accomplish what I need. Got it at a good price, but had I known that I could not add apps, I would not have purchased it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer Xumo TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleasantly surprised by the crystal clear picture and the ease of setup and use. It was an easy connect and I am very happy with this tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JohnC. Thank you for sharing your experience. We’re happy to hear that the setup was smooth and that the crystal-clear picture quality exceeded your expectations. It’s great to know the TV has brought satisfaction and ease of use to your space. We truly appreciate your support.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Fantastic buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is fantastic, and picture is great. I bought it for a bedroom tv and it is the perfect size. The Black Friday price was $99 for a 4k smart tv! Service plan for five years only added $29.00. A complete steal. The only thing I would say is that you should measure your tv stand (we were putting it on a small dresser), because as you can see from the item photo, the legs are almost at the end of the tv and do point outwards.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your positive feedback regarding the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're enjoying the fantastic picture quality and that the size fits perfectly in your bedroom.

      It's great to know that you found our Black Friday pricing to be a steal and that you took advantage of the service plan. We strive to provide our customers with quality products at an exceptional value.

      We appreciate your tip about measuring the TV stand before setup. The design of the legs is something we consider for stability and style, and we always recommend measuring your space for the best fit.

      Thank you once again for choosing Pioneer. If you have any further questions or feedback, please don't hesitate to reach out. Enjoy your new TV! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    For price: awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For price: awesome For $120, you should know to have lowered expectations. I purchased to replace pc monitor that had unfortunate exchange with a toddler. Very very good static image from rtx 4070 card. As expected with 60hz, not great for fast games. Have not used as tv for $120, ot is great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find it to be a great value for the price, especially as a replacement for your PC monitor. It's good to know that the static image quality is very good with your RTX 4070 card, even if it's not ideal for fast-paced games due to the 60Hz refresh rate. Your feedback is valuable and helps others make informed decisions. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    XUMO TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV with vivid color and good sound. The channel changing feature was a little different than other remotes I have used but I figured it out. There are a lot of free TV options to watch so that's a plus since I don't have cable. Probably the only thing that was annoying thing was the little pop up in the corner that kept asking me "Are you still there?" Otherwise the TV is perfect. Now it is a broken TV because the cat knocked it over and I didn't purchase the insurance for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Don't expect an Audi if you buy a Toyota

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for 2 weeks and so far it is fine. Is the picture as good as my friend's Samsung-probably not. Is it an upgrade from my 1080 TVs-yes. I'm actually pretty impressed with its' sound for the price. I really like the Xumo Play channels-I watch a lot of old shows and find that I watch the Play channels most of the time. It is the best 4k picture, probably not but what the heck are people expecting at this price? You got a 4k Dolby Vision and Audio TV for less than $200. If you wanted something better than you should have paid more money to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV and TV stand Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say that Best Buy service online is over the top great, along with their pricing. The customer service at the physical location was outstanding. They helped me get this great TV and TV Stand in my car with precision. There were no damages to the TV or TV Stand at all. The TV works great with no issues. I highly recommend Best Buy to anyone who is second guessing to purchase your next items from them. Buy, that is why I believe they called themselves BEST BUY! Thanks again BEST BUY! I will be purchasing from you guys again.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful review, WilliamL! We're thrilled to hear that you had an excellent experience both online and at the physical store. It's great to know that our team was able to assist you with precision and care, ensuring your TV and TV stand arrived without any damages. We're delighted that your Pioneer 43" Class LED 4K UHD Smart Xumo TV is working perfectly. Your recommendation means a lot to us. We look forward to serving you again in the future. Enjoy your new TV and stand! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big Picture, Small Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this TV delivers way more than you’d expect. The 4K picture is crisp, colors pop without looking fake, and the built-in Xumo smart platform makes streaming easy right out of the box — no extra devices needed. Setup is quick, the menu is straightforward, and it’s light enough to move around if you change rooms. Sound is decent for a slim TV, though you’ll get a richer experience with a soundbar. Perfect size for a bedroom, office, or smaller living room, and it looks clean and modern without screaming for attention. Bottom line: if you want affordable 4K with smart features that just work, this Pioneer gets the job done without draining your wallet.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for the detailed review, Vlad! It’s fantastic to hear that the Pioneer 43" Smart TV is exceeding expectations with its vibrant 4K display, user-friendly setup, and sleek design. We’re glad the built-in Xumo platform is making streaming seamless for you, and your insights about the sound and versatility are incredibly helpful. Your feedback truly highlights the value this TV brings, and we appreciate you taking the time to share your experience! Jeth| Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for first time 4k TV buyers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on a whim as an open box product. Didn’t think it would be as good as it actually is considering the price. But I just needed a new TV and took the plunge. I’m sure there are better more expensive options out on the market. However, for someone buying a 4k television for the first time…this is pretty cool!! The only issue is having to open a Xumo account to use it. But I have my AppleTV hooked it to it, so I don’t use the smart TV capabilities outside of basic settings.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Appreciate the honest review, Emi! Sounds like you made a smart choice. Great to hear it’s impressing you despite being an open box buy. And good call using AppleTV to keep things simple!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Happy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k tv, great price. Just rhe right size for bedroom. Best buy had best price.Great 4k tv, great price. Just rhe right size for bedroom. Best buy had best price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the 4K quality and found the TV to be the perfect size for your bedroom. It’s great to know you were able to take advantage of a great deal at Best Buy. We appreciate your support and hope you continue to enjoy your purchase.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Perfect smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did this TV exceed my expectations, it arrived in like 18 hours, and I live in a rural area. I couldn’t believe it. I had trouble at first updating the software because I tried to connect it to the internet using an old LAN cord. I recommend going straight to a WiFi connection at first with this TV, it would have saved me a headache during initial setup. I’ve seamlessly cast from my iPhone to this TV several times. It’s pretty lightweight. So far, no complaints. I may purchase a second one for the bedroom to replace an older RCA.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure where any negative press is coming around Pioneer. I know they’re made by another company now, but it’s top notch. Exceptional black levels, fast response with GUI, vivid colors, and a less talked about feature, great sound from the TV speakers. You will NOT be disappointed! This is my 2nd Pioneer LED.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Instruction easy to follow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw this brand of a TV I thought of the speaker system. The tv was easy to set up and for a 4k tv a great price as well. Instructions were clear upon opening literally. Soon as I opened the box it says to lift the tv with the tv bag, lay tv flat on the box to install the feet and be sure not touch the screen. .This is the first day of me using it and no complaints. This is a upgrade from a 32 inch tv for a small living room of eight foot distance. Thinking about mounting it and if I do I’ll come and review it on the mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price (got on sale for $169.00) so far. Picture is better than I anticipated and sound from the built in speakers is very good for filling up our master bedroom, even the bass is good. Only reason for 4 stars is the refresh rate is pretty slow so there is picture ghosting for sports but it's advertised as a slow refresh rate so that is expected. Blacks are pretty good and colors are vivid. Xumo menu has most of the standard apps so that is nice. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and extremely affordable tv that works great as a computer monitor.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback, LynyrdW! We're delighted to hear that you find the Pioneer 43" Class LED 4K UHD Smart Xumo TV both amazing and affordable, and that it works great as a computer monitor. Your satisfaction means a lot to us, and we appreciate you sharing your positive experience. If you have any other thoughts or questions, feel free to reach out! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV, Use Something Else for SmartTV Features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a TV, but the apps aren't the greatest. I attempted to use some of the smart TV features on this TV when I first got it but was quickly frustrated with the limitations of the Xumo platform. I have an Xbox hooked up to this TV so I use the apps within the Xbox anytime I want to use anything other than YouTube on this TV. It worked great for having a show on for some background noise when I was working from home and could look up and see the picture without taking up one of my monitors. Then, in breaks from work, I could turn on a game on the Xbox. The picture and sound are good for what you pay for on this TV. You can definitely get better, but if you are looking for better, you aren't paying under $200 for that TV. If you want to have better audio get a soundbar or hook into an audio system with better speakers.

    I would recommend this to a friend