Customer Ratings & Reviews
- Model:
- PN43-751-24U
- |
- SKU:
- 6543645
Customer reviews
Rating 4.4 out of 5 stars with 1948 reviews
(1,948 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the fantastic picture quality and great price of the 43" Class LED 4K UHD Smart Xumo TV. Many appreciate its ease of use, smart TV features, and perfect size for various rooms. However, some customers have noted occasional connectivity issues and expressed that the operating system could be improved, while others have mentioned the remote control lacks a backlight.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Good picture and audio, bad "smart" features.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a HiSense Roku 43" TV that went bad after 3 years and this is the TV that SquareTrade/Allstate Warranty sent me as an "equivalent" replacement. The color is good, the brightness is good, and the sound is good. That's all the praise I can give it. The smart features are horrid. Apps are extremely slow and buggy. You can literally count the seconds between the time you press a button on the remote and it actually does something on the TV. It's like this on EVERY app. The TV repeatedly crashes and drops WiFi connection constantly every 30 minutes or so. Can't add or delete apps. Bare minimum of presets for video and audio. External video support is atrocious. I'm thankful I got a warranty replacement but this is so bad that I'm about to buy a Roku Express 4K and disable all network features of this TV.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're sorry to hear about your experience with the Pioneer 43" Class LED 4K UHD Smart Xumo TV. We understand how frustrating it can be when the smart features don't perform as expected, especially with slow apps, frequent crashes, and connectivity issues.
Please reach out to our customer support team so we can assist you with alternative solutions. We're committed to ensuring you have a positive experience with our products and will do our best to help resolve these issues.
Thank you for bringing this to our attention, and we appreciate your patience. We hope to regain your trust in our products. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price good size and the sound is good , good size for the room
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback. We’re glad to hear that you’re satisfied with the price, size, and sound quality of the product. It’s great to know it fits well in your room and meets your expectations. We truly appreciate your support and look forward to assisting you again.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my 75 inches, Samsung!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my Samsung television during Black Friday's saving from Best Buy in Vauxhall NJ. I fell in love with the brilliance of the television playing. Tjis is my 1st large television and im sp pleased with the television performance! I
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Needs to be more user friendly.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound, but did not realize that because its a Xumo tv there are things that I can't do. My fault for not reading more closely. Doen't have Roku available (my last Pioneer did) and can't stream directly from my computer because I don't have an Apple computer. If it's possible, I have yet to figure it out. The instructions for using their Airplay and HomeKit are not user friendly. I will continue to try to figure it out. I prefer much more straight forward way of maneuvering through tv settings. If my other Pioneer hadn't died on me I would still be using it. Loved it. This one, not so much.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed feedback, LWilson! We're glad to hear that you appreciate the picture and sound quality of your Pioneer 43" Class LED 4K UHD Smart Xumo TV. Your insights on the usability and features are valuable, and we appreciate you taking the time to share them. If you have any other thoughts or questions, feel free to reach out! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Office Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m impressed with the color and sound and it’s easy use . The size is great for my office. It was a great buy for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best 4k smart tv for the price!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Pioneer 43" Class LED 4K UHD Smart Xumo TV is a fantastic choice for anyone seeking a high-quality, budget-friendly smart TV! The 4K UHD resolution delivers stunning picture quality with vibrant colors and sharp details, making your favorite shows, movies, and games look incredible. The Xumo smart platform is intuitive and easy to navigate, offering seamless access to popular streaming services, live TV, and even free content, all in one place. The sleek, minimalist design fits perfectly in any room, and the built-in Wi-Fi and HDMI ports make connecting to your devices a breeze. Whether you're binge-watching a series or streaming music, this TV delivers a smooth and enjoyable experience. With its impressive features and affordable price, the Pioneer 43" Smart Xumo TV is a great addition to any home. Highly recommend!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, OwaisB, for your comprehensive and glowing review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it to be a high-quality, budget-friendly option with stunning picture quality and an intuitive smart platform. It's great to know that the sleek design and easy connectivity have enhanced your viewing experience. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a 4k TV it is great, we use it with an AppleTV attached simply because the XUMOTV interface leaves a lot to be desired. However, if you are going to be using an external streaming or media device, this TV is great! Speakers are okay (but no built in TV speakers are amazing). For the money this is a fantastic offering! Just know what you are getting!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback! We’re glad to hear that the TV delivers a great 4K viewing experience and works well with your AppleTV setup. We appreciate your honest input regarding the built-in interface and speakers, and we’re happy to know the overall value and performance have met your expectations. Your insights are valuable and help us continue to improve.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Overall decent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall with the TV has been okay. For the price of $139 is a steal for a 4K tv. This is my first time using the XUMO OS and sadly it sucks. I do not know if it is the tv or the OS but man does it lag. I think my TCL Roku TV from 2018 doesnt lag that much. I would recommend getting a Roku stick or a Google TV box because the lag is unbearable at time. Especially from a tv from 2024. Again I cannot complain too much because of the price. The picture quality is surprisingly good and has good speakers. I gave it a 4/5 but I would say a 3.5 is more accurate but with a roku stick/google tv would be 4.5 or a 5.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Great Value 4K TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great "budget" 4K TV. Perfect for bedroom or small living room. Good selection of inputs. Works great with my Xbox Series S for gaming. Sound quality is great for a smaller TV. Only real complaint is the remote, with a very small and hard to see power button.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, AKsnowRida, for your detailed feedback on the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that it fits perfectly in your bedroom or small living room, and that you're enjoying its performance with your Xbox Series S. Your comments on the sound quality and input selection are much appreciated. We also value your input on the remote design and will take it into consideration. Enjoy your new TV! Jeth | Pioneer Support.  https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very clear easy setup and a steal for the price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, MelaniD! We're glad to hear that you're happy with your Pioneer 43" Class LED 4K UHD Smart Xumo TV. It's great to know that the picture quality is clear and the setup was easy. We're thrilled that you found it to be a great value for the price. If you have any further feedback or questions, feel free to reach out. Enjoy your new TV!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality, Size
Rated 4 out of 5 stars
Zoom, zoom, zoom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV as a zoom display. It works great with the HDMI output from my laptop and is small enough to transport to remote locations in a minivan. Sounds pretty good also. At black Friday pricing it's great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fits my needs perfectly!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K picture quality and sound are great for an entry level 43 inch TV. The built in tuner works great as long as you have a good antenna positioned in the optimal placement in your home. Mine is on the roof and I live in a metro area with multiple TV stations and towers in the area. Picture color, brightness and saturation is good, but if you're expecting OLED quality then move on and be prepared to spend at least 4 times more. The speakers give room filling sound and are not "tinny" without having to raise the volume to a very high level. All the apps are built in, so no app store needed. They are all pretty much mostly streaming apps. When you set up a Xumo account with a payment method, you can subscribe directly through Xumo for any of the streaming services available that require payment or if you already subscribe to a service, just enter your log in from the individual app interface. There are also some free tv streaming apps available that do not require any payment. I did notice the Apple TV+ app did not have a "my library" tab in it on this version of the app. I found that for me the smart menu system is not overly simple nor is it overly complex as is my experience with the other two major smart tv device add-ons available on the market. Alot less side scrolling to get to what you are looking for. I hate side scrolling. Overall I am very satisfied with this Pioneer 4k TV. It surpassed my expectations for an entry level 4K TV and it fit my needs perfectly.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Pretty decent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Great graphics, sound quality and overall functionality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, Jmorr! We're happy to hear that you're enjoying the impressive graphics, sound quality, and overall performance of the Pioneer 43" Smart Xumo TV—it's always rewarding to know the product delivers excellent value and enhances your viewing experience. Jeth| Pioneer Support
- Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Great value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for the money. Sound is good and smart options are clear and easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great sound, and controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great TV, economical, integrated streaming services, never heard of Xumo before, but it works fine. The best surprise was when I connected a common sound bar exceeds the expectations through the optical, ohh yes great external sound, the internal is just common. I had that sound bar for about 12 years and never knew how good it is until i connected to this TV. I have 4 other TVs and this sound is better. The controller is not directional, you do not need to point directly at the TV to have signal connection, I'm happy with the purchase, no regrets
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the detailed and thoughtful feedback, aceve2ja! It’s fantastic to hear that your Pioneer 43" Smart Xumo TV has been such a pleasant surprise, especially with how well it integrates with your sound bar and streaming services. We're glad the remote and overall setup have added to your satisfaction—your experience really highlights how a well-matched setup can bring out the best in your existing gear. Thanks again for sharing! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
"Smart" means "Requires Internet Connection".
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is pretty good as far as 4K goes, but it appears to be restricted to certain pre-set profiles and I haven't been able to figure out how to make adjustments. The backlight is constantly adjusting based on the brightness of the on-screen contents and it makes the persistent objects look brighter or darker than they otherwise would be. My biggest issue with "Smart" TVs and other devices is that they require an internet connection to get the updates they need just to function and even with all the updates there are quirks or issues that pop up from the rigid operation setup. On the downside, the quirks in the operation can make it a pain to use of you want to use it for streaming, but on the upside, you can ignore what you don't want to use if you have devices for gaming/streaming etc.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Best Buy For The WIN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall experience of buying this tv was 10/10. I called the customer service number to ensure that the Best Buy in Towson had the tv in stock. I was able to purchase over the phone, while driving to the store. When I arrived, I went to the counter verified my identity and someone brought my tv out and loaded it into my car. The tv has worked perfect, it is clear and easy to use. My daughter really enjoys it and it was a perfect Christmas gift.
I would recommend this to a friend - Cons mentioned:App selection
Rated 4 out of 5 stars
Only preloaded spa Cannot download any others
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this tv color is great would have gotten 5 stars but you cannot download any new apps they have all the usual popular apps like Netflix Hulu hbo max and others but I wanted to download the abc app for my mom to watch but impossible to only what ever app they pre loaded.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic Picture Quality and Solid Performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for a while now, and it’s been a great addition to my setup. The picture quality is crisp with vibrant colors and deep blacks, making movies and games feel immersive. It handles fast motion really well, and the refresh rate keeps everything smooth. The smart features are intuitive and responsive, and I like how easy it is to navigate apps and settings. Sound quality is decent for built-in speakers, though I use it with a soundbar for a fuller experience. Overall, it’s been reliable and impressive for the price—great value for anyone looking for a quality screen without overpaying
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, UChicago, for your wonderful review of the Pioneer 43" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that the picture quality, smart features, and overall performance have made it a valuable addition to your setup. Your feedback is greatly appreciated and helps us continue to deliver products that enhance our customers' experiences. Jeth | Pioneer Support.
- Pros mentioned:Price
Rated 5 out of 5 stars
Great value and high quality and different!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, I haven't opened the package yet. But, I will say that after reading the specifications and details of this pioneer xumo tv 43" 4k smart tv is that it is a great tv for a cheaper price than most other 43" 4k smart tvs!! it is not pricey at all!! Pioneer is one of my favorite brands when it comes to electronics and has a great reputation of making high quality products. if you want an excellent product and are not picky about the apps, then I would recommend this tv. people have to realize that xumo is a new series of TV's just like android, google tv, Roku, etc. so the experience may be a little bit different, but you should still have fun with lots of apps and free live television channels and if you prefer a fire TV, you could always plug in a fire stick into your HDMI slot. I can't really make a true judgement because I haven't tried to download or add apps to the TV, so I don't know if it's an issue or problem.
I would recommend this to a friend

















