Customer Ratings & Reviews
- Model:
- PN50951-22U
- SKU:
- 6462308
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 50" Class LED 4K UHD Smart Fire TV's picture quality, ease of use, and affordability. Many also appreciate the smart TV functionality and the lightweight design, making it easy to set up and mount. However, some customers experienced issues with the remote control and reported problems with the volume control. A few also mentioned concerns about the TV stand and refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good while it lasted, but that wasn't for long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was great while it lasted, which wasn't long. The size, picture, and sound were excellent. However, the TV frequently freezes when trying to open any app. Even if we finally get to watch a show, it will eventually freeze and stop working. It is now essentially useless.
No, I would not recommend this to a friend Meh tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was broken when I opened this tv the first time. I had to go 30 miles to get replace it and there was only 1 left and they wouldn’t hold it for me. Not happy about the customer service. Over all tv is ok.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money, would love it updated the software more like other bigger brands
I would recommend this to a friendDied in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight went out after a year and half. Would’ve been a great TV but who wants a TV ypu habe to replace that quickly?
No, I would not recommend this to a friendI’d buy another
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv for the price mostly used for the kids video games I. The basement , a little thicker than newer TVs
I would recommend this to a friendIf using for streaming, don't bother!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried it for 2 weeks but could not handle the LONG delays in buffering and loading. I do streaming only, so don't know how it performs on a cable, but for my purposes it was a total bust. Some apps stopped loading content, and the graphical interface was nothing but a permanent ad for Amazon. Also, the sound quality was completely underwhelming and not at all the quality of Pioneer. Clearly this is an outsourced product.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Please first check your internet speed,make sure at least 24M for UHD contents requirement .It has 16Gb for memory.Please go to Settings->Applications->Managed installed application to clear cache or remove apps ,if still not work, please go settings-> about to do factory reset(but all users setting will be missed)
If you need personalized assistance please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.
Major blacklight bleed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Majorrr backlight bleed throughout the screen. Its not as noticeable displaying bright things, but in low light scenes it is noticeable. TV is otherwise functional.
No, I would not recommend this to a friendFix it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is okay however you can’t download any other apps so what’s the point of having Hulu or Disney+ on the remote when you can’t even get the apps on the tv.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .You can download apps on this TV, you need an Amazon US account with a valid payment method.
For product support, please call 1- 888-287-7658
It’s ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture sometimes get waved along the edges and it is very distracting
I would recommend this to a friend- Cons mentioned:Volume
Pioneer 50”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume keeps shutting off won’t come back on checked everything,…plus am not eligible for a refund or swap because it’s been past two weeks…… never heard of two weeks on a new in the box item
No, I would not recommend this to a friend Dumb.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why would the tv come with M4 screws for the legs when they require M6?!
No, I would not recommend this to a friendGood for Price, does what it does
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but I watch YouTube 90% of the time and it glitches only on YT.
I would recommend this to a friendLove the picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My RCA connections in the back of the TV don’t work
No, I would not recommend this to a friendGood TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with this tv so far. I would like an easier navigation screen and remote but we manage.
I would recommend this to a friendGlitchy and Blurred
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read and rely on reviews. And, I normally don't write them unless I feel strongly about the product. I bought this TV yesterday as a deal of the day at $279. I was between this one and the Samsung. Second day and the picture is glitchy and blurred when transitions from frame to frame. Especially when changing graphics in the background like on a news program. Really surprised at how bad it is. Going back today.
No, I would not recommend this to a friendNot worth it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It losses connection with the remote almost every time I use the tv and when it does I have to power cycle to fix it. It also when restart at random times and go to the home screen. I’ve verified all settings and firmware, still does it. I do not recommend this device.
No, I would not recommend this to a friendcontinuous blocking
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in October after reading the reviews and within a few days it started crashing from time to time then more and more often until now I can't enter search data anymore because entering text it crashes and the only way I work is to disconnect it from the electricity and the information is erased. It's a pity because I almost couldn't even use it because it's very annoying having to be disconnecting it all the time.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class LED 4K UHD Smart Fire TV! We understand that you're having trouble searching data on your fire TV because it crashes when entering a text. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Pioneer Support. https://www.bestbuy.com/
Stopped working after 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased December 2021 and 15 months later it stopped working. Screen stays black and will not come on. Red light at the bottom will come on but no picture. Tried unplugging for 60 seconds, doing a hard reset in the power button, and changed batteries in remote. Everything worked great up until this point but it didn’t even last 2 years.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Delecia,
We are sorry for your experience with this product. It is important for us to know your feedback so we can continue to improve its quality. Please contact us at (888)287-7658 if you need further assistance.
Pioneer Support
Lea
http://www.usca.pioneer-tv.com/
- Pros mentioned:Picture quality
NO Sound from Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. But after a few days uses No sound.
No, I would not recommend this to a friend Pioneer Fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am trying to learn the operation of this TV. I Like it.
I would recommend this to a friend