Customer Ratings & Reviews
- Model:
- PN50951-22U
- SKU:
- 6462308
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 50" Class LED 4K UHD Smart Fire TV's picture quality, ease of use, and affordability. Many also appreciate the smart TV functionality and the lightweight design, making it easy to set up and mount. However, some customers experienced issues with the remote control and reported problems with the volume control. A few also mentioned concerns about the TV stand and refresh rate.
This summary was generated by AI based on customer reviews.
Can't return without the box???
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv monitor didn't work for our purposes and then we couldn't return it because the box was discarded.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for taking the time to connect with us about your concern with your Pioneer - 50" Class LED 4K UHD Smart Fire TV. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.
Dina || Pioneer Customer Support
NOT WORTH THE MONEY!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound went out on the TV less than 6 months after purchase. DO NOT BUY THIS TV!!
No, I would not recommend this to a friendsmart tv with damaged speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound of the screen does not work, the settings have been checked and the sound is not heard
No, I would not recommend this to a friendNot good!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after two days. Wouldn’t turn on after two days, had to take it back and bought a Samsung.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Thank you for writing a review about our 50" Class LED 4K UHD Smart Fire TV! We know how frustrating is that your fire TV stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Pioneer Support. www.usca.pioneer-tv.com/en/index.html
Short life
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV didn’t last 2 years. Black spots all over it. Never moved.
No, I would not recommend this to a friendPioneer tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motion on this tv is pretty bad. I thought since pioneer was the first to make plasma tvs they would be pretty good I was wrong.
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible picture. The picture was flashing and the colors were off.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Present,
Thank you for writing a review about our Pioneer - 50" Class LED 4K UHD Smart Fire TV. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Pioneer Support
Marites
www.usca.pioneer-tv.com/en/index.html
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture not 4k barely even 1080p wish I didn’t buy
No, I would not recommend this to a friendTrash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frame was bent screen was curved. Luckily it’s a garage tv so as long as the screen worked it’s ok.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Brian,
We appreciate your feedback, it is helpful to improve the quality of this product.
Pioneer Support
Lea
https://www.usca.pioneer-tv.com/
Awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered broken/ dented Had it to redo my room. Past the rerun date. Just opened it.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello CharleneM,
We regret that you have received a broken/dented TV. Please accept my apologies on the behalf of Pioneer for the inconvenience caused. I understand that it has passed the rerun date but we will do our best to check more available options for you. Please give us a call at 1 (800) 421-1404.
Chelsea
Pioneer Support
https://www.pioneerelectronics.com/PUSA/
Defect TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure what it but the tv turns off to often I buy for display is not working properly
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .The manufacturer warranty is 1 year. For product support please call 1 (855) 527-2411 available everyday from 8am to 9pm (CT).
- Pros mentioned:Color, Price
Bang for the Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the TV for the price, the colors were good and the sound was enjoyable as well.
I would recommend this to a friend Bad Purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set failed at 10 mos. Unable to control Fire TV selections.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Sorry to hear it,could you try below suggestions?
(1)Go to app store to find any wifi speed test app to make sure your internet performance is good enough? For 4K contents at least wifi need 25 M above.
(2)To make sure you have the latest firmware version, go Home > Settings > Device&Software > About > Check for system update.
(3)If still not work ,please go settings-> about to do factory reset(but all users setting will be missed).
(4)After factory reset,if your remote not work,Try this: Press and hold at the same time for 12 seconds the following 3 buttons: DPAD-left, back and menu (≡). Then, to pair again the remote press and hold the Home Button for about a minute.
(5)If you need personalized assistance please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.
Fail dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv fail to many times, I have to power in ans power out
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi,
Sorry to hear it, could you please try below suggestions?
(1) Go to app store to find any wifi speed test app to make sure your internet performance is good enough? For 4K contents at least wifi need 25 M above.
(2) To make sure you have the latest firmware version, go Home > Settings > Device&Software > About > Check for system update.
(3) If still not work, please go settings -> about to do Factory Reset (but all users setting will be missed).
(4) After factory reset, if your remote not work,Try this: Press and hold at the same time for 12 seconds the following 3 buttons: DPAD-left, back and menu (≡). Then, to pair again the remote press and hold the Home Button for about a minute.
(5) If you need personalized assistance please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.
- Pros mentioned:Picture quality, Smart tv
What a deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv at a very reasonable price. Got this tv for our son as a bday gift, and what a deal! Got it on sale and so went ahead and picked up the rocket fish wall mount. Looks really good. Hooked up a sound bar to it and let me say… I never had a tv like this in my room when I was his age. Lol.
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic TV & Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been awesome. The picture is a lot better than my 2019 Hisense Roku TV that was also 4K. Not sure what it is, maybe the brightness of the colors? We've also had to use a soundbar for most of our tv shows in the past but no more! With the dual built in speakers (its pioneer so expected no less) and the Dolby ATMOS feature, everything sounds amazing. You can also switch between Dolby Digital Plus and Dolby Atmos if you are looking for a flatter sound instead of the movie theater. If you are a prime user, this is definitely a big bonus. Anything you watch on Prime will show up on your homescreen under a recents tab. All the apps launch quickly anyways, even if rapidly switching for whatever reason. The voice feature gets an A+ too. First voice remote I've used in apps that didn't take you to the devices search screen instead of inside the app. As long as this thing doesn't break on me in the next year or two, very satisfied customer.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Good quality for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is fairly priced. I am really enjoying it and have not had any issues with it. Easy to setup, sound quality is decent for the price, and picture quality is really nice. I'm happy with the purchase
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Stand
Solid TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great value and quality. No complaints after about two months of use. Only drawback is the legs are set apart so if you are not planning to wall-mount, you better have a stand as wide as the TV itself.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv has a great, uhd picture and was easy to set up. The only drawback is sometimes the sound will cut out. But it turns back on if you unplug it, leave it off a minute, then plug it back in.
I would recommend this to a friend - Pros mentioned:Picture quality
My new TV review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good so far. Easy set up. Looks great to me. 1st large flat tv I’ve owned. They even helped me load it up. Now if I could only get my tv stand put together so easily.
I would recommend this to a friend