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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,300 reviews
  • Rated 4 out of 5 stars

    xumo tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Very happy with my purchase. Had to adjust picture as it was kind of too yellow at first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good tv for the price the sound is a little bit low but after all a good tv

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Take a look at other brands before settling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 2 months since I bought tv and it’s already starting to seem like there is a shortage in the wiring. Disconnects from my WiFi often.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. It’s concerning to hear that your TV is having issues with the wiring and WiFi connectivity so soon after purchase. This isn’t the kind of quality anyone expects. Your feedback is important, and I hope the manufacturer addresses these issues promptly. In the meantime, you might want to check if there are any firmware updates available or consult the user manual for troubleshooting tips. If the problem persists, reaching out to customer support could help resolve the issue. Thanks again for your review! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great viewing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television ! I currently have it in my bedroom and I must say I’ve been enjoying every minute of it! Very good buy for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to wait I purchased my tv and he brought it to my vehicle and put in my trunk and I was on my lovely way home ; )

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A big fat NO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 days after warranty expired I am getting some vertical lines, the screen is on its last leg. First purchase from best Buy, also first time a TV does this kind of thing. Very disappointed with whoever decided this is a product that can be sold.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi LoanaM, thank you for sharing your feedback. We are sorry to hear about the issue you are experiencing with your TV.

      For support with this issue, please contact Pioneer directly at 1-800-421-1404.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is ok don’t like the apps tv moves slow sometimes color off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service with helping me find this tv in store and the tv is great i would buy another when the time comes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gREAT 55 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gREAT 55 tv get 1 today or wait till xmas next year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sounding tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV the coolers really bright and so much better than my old tv best sounding tv I've ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my garage while we hang out.....works flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great value and excellent performance. ❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really pretty and I’m really proud of how it works! I’m really happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv …..,,,,,,,,,,,………………………………….:::::::::..:::::::::

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has 4K dolby atmos and Dolby vision. What other tv has that at a low price. NONE. Go pick one up!!

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Rated 5 out of 5 stars

    emergency TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and an extremely fast purchase with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great Tv I put in my bedroom and I enjoy the TV every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied, 3rd Pioneer tv. Great tv for the money would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and features for the money I paid thanks Best Buy

    I would recommend this to a friend
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