Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
DON’T WASTE YOUR MONEY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Continuously says not connected to the internet even though the WiFi box is literally 2” away from the TV and every single other item in the house works perfectly with no interruption!! Thought connecting with an Ethernet cable would solve the problem and guess what…it sure didn’t!
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Hotdogg81! I apologize for the frustration you’ve experienced with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s disheartening when a product doesn’t perform as expected, especially when other devices in your home are working flawlessly. We understand how important it is to have a reliable connection. This is not the quality of product that we want to provide to our customers. Please consider reaching out to our customer support team at 1-800-421-1404 for assistance covered by the manufacturer’s warranty. We appreciate your patience and value your satisfaction.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture and very easy to use. I would purchase this tv again.
I would recommend this to a friendNot always operational
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually think I need a replacement tv. I love the tv. But this is the second time since I’ve had it that the sound just stops working. I will be reaching out later today for a replacement or to get it fixed.
No, I would not recommend this to a friendxumo tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Very happy with my purchase. Had to adjust picture as it was kind of too yellow at first.
I would recommend this to a friendPionero
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good article, excellent graphics, it has never given me any details or problems, thanks
I would recommend this to a friendMr
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good tv for the price the sound is a little bit low but after all a good tv
I would recommend this to a friendGreat viewing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this television ! I currently have it in my bedroom and I must say I’ve been enjoying every minute of it! Very good buy for the money!
I would recommend this to a friendLove It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have to wait I purchased my tv and he brought it to my vehicle and put in my trunk and I was on my lovely way home ; )
I would recommend this to a friend- Cons mentioned:Connectivity
Take a look at other brands before settling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 2 months since I bought tv and it’s already starting to seem like there is a shortage in the wiring. Disconnects from my WiFi often.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. It’s concerning to hear that your TV is having issues with the wiring and WiFi connectivity so soon after purchase. This isn’t the kind of quality anyone expects. Your feedback is important, and I hope the manufacturer addresses these issues promptly. In the meantime, you might want to check if there are any firmware updates available or consult the user manual for troubleshooting tips. If the problem persists, reaching out to customer support could help resolve the issue. Thanks again for your review! Keith | Pioneer Support
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service with helping me find this tv in store and the tv is great i would buy another when the time comes
I would recommend this to a friendgREAT 55 tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gREAT 55 tv get 1 today or wait till xmas next year
I would recommend this to a friendBest sounding tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV the coolers really bright and so much better than my old tv best sounding tv I've ever owned
I would recommend this to a friendPioneer tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is ok don’t like the apps tv moves slow sometimes color off
No, I would not recommend this to a friendCool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my garage while we hang out.....works flawlessly
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi UmeshP, thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that it's working flawlessly in your garage for hanging out. If you have any questions or need further assistance, feel free to reach out to us. Enjoy your TV! Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Great TV for the price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has 4K dolby atmos and Dolby vision. What other tv has that at a low price. NONE. Go pick one up!!
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .For support on the Pioneer LED, please use support information is listed below.
888-287-7658
www.usca.pioneer-tv.com
My tv is excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really pretty and I’m really proud of how it works! I’m really happy with my purchase
I would recommend this to a friendPioneer TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great value and excellent performance. ❤️❤️❤️
I would recommend this to a friendTv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv …..,,,,,,,,,,,………………………………….:::::::::..:::::::::
I would recommend this to a friendemergency TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and an extremely fast purchase with no hassle.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great Tv I put in my bedroom and I enjoy the TV every day.
I would recommend this to a friend
