Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
Didn’t make it 20 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Nov 24th stopped working Dec 10th! ^_^ that’s my review
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DexterB,
Thanks for taking the time and effort to leave a review. I am really sorry if the product did not last. I know how disappointing it could be. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Pioneer Support || Renee || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Missing Screws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing Screws For the Stands. No where to be found.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi StaceyD, Thank you for taking the time to leave a review of our Pioneer - 55" Class LED 4K UHD Smart Xumo TV. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1-(888)-287-7658 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Color, Ease of use, Picture quality
Love This TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! It’s so much better than the one we had. The color with the Pioneer xomoTV is wonderful! I like how it’s not a big deal to switch from cable to Netflix or other apps. The picture quality is great too.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Mostly good with a few concerns
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has vibrant colors and very nice sounding television. An excellent value for the price. The XUMO software is lacking a bit. A bit slow on the navigation. Doesn't integrate XUMO Play channels in with the local over the air channel guide. Most popular apps are available around 300 in all but selection pales to ROKU TV and a few of my favorites are not available on the platform.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! Thank you for your feedback as it helps us keep Xumo TV at its best! All Xumo TVs come with 250+ apps installed for easy setup that you can customize directly on your home screen. We are regularly introducing new apps that are added directly to your TV through automatic software updates when it's connected to the internet.If your favorite app isn't installed on your TV, Xumo TVs also come equipped with Apple AirPlay so you can stream & share AirPlay compatible apps directly from your iPhone, iPad or Mac to your TV. Hope this helps!
Pioneer Support
Molina
- Pros mentioned:Picture quality, Setup
Not compatible with all apps.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great, good picture and sound, set up is fairly easy. However, I bought it for my hockey bar and once set up discovered it is not compatible with FUBO app which carries all my sports games. So, I can't watch hockey in my hockey bar unless I purchase Roku or a Firestick. I wrongly assumed modern Smart TVs were compatible with all popular apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Satisfied Family
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Pioneer TV to replace our Vizio 45 inch TV in the bedroom that had a blacklight issue on the top half of the TV. Wanted a replacement but didn't want to spend to much for a TV since it will mostly be used when we are in the bedroom. I was wrong. Since we got the TV our two children has been spendimg alot of time in our bedroom on the TV. Compares to the Vizio they loved it and have no complaints. Overall I'm please with the purchase. Picture quality for this TV exceeded my expectation. 4K movie and shows look vibrant. The only down side to it is the Xumo OS don't have a huge selection of apps. If you have Direct Stream you will not be able to download the app. It does have the popular app like Netflix and Hulu that majority of consumers subscribe to. But that not a hugh issue as we have a Firestick connected to it as well. Sounds quality is good for the room the TV is in. If you're on a budget and looking for a replacement you will not be disappointed. Like my kids, I too have found myself spending more time in our bedroom enjoying movies and shows.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great budget TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My expectations were not very high, even after reading the many positive reviews. But I must say that this is an incredible TV for the money. So happy we got it and the Xumo layout works great and easy to navigate. Great picture especially after customizing the settings for our room.
I would recommend this to a friend - Pros mentioned:Picture quality
Great exclusive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality amazing sound for a flat panel. The os is a little slow and laggy but hey it’s a tv and not a computer. What matters the most is great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, RobertO! We love your balanced take—great to hear the picture and sound impressed you. And you're right, while the OS may not be lightning-fast, it gets the job done where it counts!
— Shiela | Pioneer Support
- Pros mentioned:Picture quality
Happy so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope this TV sticks around. Other affordable TV's die after a year or so. You can use this TV without connecting it to WiFi, which I like. Happy with the picture and sound options the TV has. No complaints, but I will attach a sound bar to see what that sounds like. I would recommend this TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, TKus, for your thoughtful feedback! We're glad to hear that you're happy with the picture and sound options of your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that you appreciate the flexibility of using it without WiFi. Your recommendation means a lot to us, and we hope you continue to enjoy your TV experience, especially with the addition of a sound bar! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great TV if you still need NTSC video inputs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free delivery, easy to set up out of the box. I got this model specifically because it still has NTSC video/audio in (RCA ports) for my legacy VCR and video game systems. VHS tapes and and my ColecoVision have never looked so good. Only downside was my DVD/Blu-ray's version of HDMI was too old, and the TV's fallback "compatibility mode" gave a "snowy" picture from DVDs (but not Blu-rays), so I had to get a new DVD/Blu-ray player (which then had a perfect picture). HDMI-in from an external computer also works great. With a decent amplified digital TV antenna, the regular TV mode is also good. I do not have cable, streaming, Netflix, etc., so I don't care about those features (I presume they work).
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Connectivity
Pioneer tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't connect to cellphones by mirror. Quality of image is good
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great budget TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the features I would want and quality looks just as good as more expensive TVs. Excellent value at this price
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the picture is sharp and the color is fantastic. Still getting used to some of the steps and are hoping to streamline some of them.
I would recommend this to a friend - Pros mentioned:Price
Great value tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, terrific price. Easy enough to set up.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, GarrickG, for your feedback! We’re delighted to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be a great TV at a terrific price. It’s wonderful to know that the setup was easy for you. Enjoy your viewing experience! Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Great deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture and amazing price. It works great and was super easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! TV. Being technologically challenged, have to learn how to use it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the kind words, RichardM! We're glad you're enjoying your new Pioneer 55" Smart Xumo TV—it’s always exciting to explore new tech, and you’ve got a great one to learn with. Take your time getting familiar with it, and soon enough, navigating it will feel like second nature! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had the tv for less than a month, but so far we are very happy with it. Easy to use and quality is great.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Pioneer 55'" tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Great price, teh apps are already loaded on the tv!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Flat screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great screen great price too add my first flat screen I ever purchased It was at BESTBUY.
I would recommend this to a friend TITLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great and sound great///////////////////////
I would recommend this to a friend