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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2381 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,381 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AWESOMELY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality is good just what was needed for the birthday boy and he loves it its his first TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Not compatible with all apps.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, good picture and sound, set up is fairly easy. However, I bought it for my hockey bar and once set up discovered it is not compatible with FUBO app which carries all my sports games. So, I can't watch hockey in my hockey bar unless I purchase Roku or a Firestick. I wrongly assumed modern Smart TVs were compatible with all popular apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied Family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Pioneer TV to replace our Vizio 45 inch TV in the bedroom that had a blacklight issue on the top half of the TV. Wanted a replacement but didn't want to spend to much for a TV since it will mostly be used when we are in the bedroom. I was wrong. Since we got the TV our two children has been spendimg alot of time in our bedroom on the TV. Compares to the Vizio they loved it and have no complaints. Overall I'm please with the purchase. Picture quality for this TV exceeded my expectation. 4K movie and shows look vibrant. The only down side to it is the Xumo OS don't have a huge selection of apps. If you have Direct Stream you will not be able to download the app. It does have the popular app like Netflix and Hulu that majority of consumers subscribe to. But that not a hugh issue as we have a Firestick connected to it as well. Sounds quality is good for the room the TV is in. If you're on a budget and looking for a replacement you will not be disappointed. Like my kids, I too have found myself spending more time in our bedroom enjoying movies and shows.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. Picture quality is best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! The picture and sound is awesome! I would recommend this tv to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is a good value for the money, Nice picture. My issue is having to go through xumo to subscribe to apps. When i purchased this tv i had never heard of xumo. I was in a bind, needing a tv to replace one in a bedroom after my samsung went out for the third time in 5 years. I went in wanting any other brand because i was done with samsung. If you want just a tv to hook up to cable this is fine but if you're using apps, it's hit or miss which apps you can use your existing subscription or have to cancel and subscribe through xumo. I have since switched to a Roku tv for easier access.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Dear Customer, thank you for sharing your feedback. We’re glad to hear you enjoyed the value and picture quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We’re sorry that the app subscription experience through Xumo didn’t meet your expectations, and we understand how important easy access to your preferred services is. Your feedback is truly appreciated and helps us continue improving our products and overall experience.
      Rafay | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Affordable quality TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality picture and sound. i recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great budget TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations were not very high, even after reading the many positive reviews. But I must say that this is an incredible TV for the money. So happy we got it and the Xumo layout works great and easy to navigate. Great picture especially after customizing the settings for our room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TITLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and sound great///////////////////////

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV if you still need NTSC video inputs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free delivery, easy to set up out of the box. I got this model specifically because it still has NTSC video/audio in (RCA ports) for my legacy VCR and video game systems. VHS tapes and and my ColecoVision have never looked so good. Only downside was my DVD/Blu-ray's version of HDMI was too old, and the TV's fallback "compatibility mode" gave a "snowy" picture from DVDs (but not Blu-rays), so I had to get a new DVD/Blu-ray player (which then had a perfect picture). HDMI-in from an external computer also works great. With a decent amplified digital TV antenna, the regular TV mode is also good. I do not have cable, streaming, Netflix, etc., so I don't care about those features (I presume they work).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great exclusive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality amazing sound for a flat panel. The os is a little slow and laggy but hey it’s a tv and not a computer. What matters the most is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, RobertO! We love your balanced take—great to hear the picture and sound impressed you. And you're right, while the OS may not be lightning-fast, it gets the job done where it counts!
      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this TV sticks around. Other affordable TV's die after a year or so. You can use this TV without connecting it to WiFi, which I like. Happy with the picture and sound options the TV has. No complaints, but I will attach a sound bar to see what that sounds like. I would recommend this TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TKus, for your thoughtful feedback! We're glad to hear that you're happy with the picture and sound options of your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that you appreciate the flexibility of using it without WiFi. Your recommendation means a lot to us, and we hope you continue to enjoy your TV experience, especially with the addition of a sound bar! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is sharp and the color is fantastic. Still getting used to some of the steps and are hoping to streamline some of them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great budget TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features I would want and quality looks just as good as more expensive TVs. Excellent value at this price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pioneer tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect to cellphones by mirror. Quality of image is good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, terrific price. Easy enough to set up.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, GarrickG, for your feedback! We’re delighted to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be a great TV at a terrific price. It’s wonderful to know that the setup was easy for you. Enjoy your viewing experience! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the tv for less than a month, but so far we are very happy with it. Easy to use and quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture and amazing price. It works great and was super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Flat screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great screen great price too add my first flat screen I ever purchased It was at BESTBUY.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    55’ tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and picture. It’s a little slow and lags a bit but overall worth it for the price of $200

    I would recommend this to a friend