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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2382 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,382 reviews
  • Rated 5 out of 5 stars

    Great Deal ! And great quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it so far, wish I knew how to program it to use my Direct TV remote only. I got an awesome price on it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer 55" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original purchase of this TV went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, prompt delivery, courteous and professional treatment, everything you want in a purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer Xumo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price... Great customer service and sales people at Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Crap TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't believe the crap that's been written. This TV is a big piece of crap. It loses the Internet signal at least twice a day, won't play half the movies I select (it says "can't play this on this device." Really? Can't play a movie on the TV?) The app they hype (XUMO PLAY) doesn't even exist on Google play. This is the worst piece of crap I've ever owned. Buy a Samsung instead.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We're sorry to hear that you're having issues with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. We understand how frustrating it can be to deal with connectivity and playback problems. Please reach out to us directly so we can assist you in finding a solution. Your satisfaction is important to us, and we appreciate your patience and understanding. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Xumo doesn’t have FUBO TV or NFL+ if that’s something you use. YouTube TV is available and you can get both there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you leave in the south you’ll enjoy that this tv has the Spectrum app. Overall this is a great tv .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pionner.movies..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome..so bright.picture now yes't.a good soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for the first 6 weeks, then stopped working. Pioneer won't fix it without a receipt and neither I nor BB can find it - even though I started getting BB spam on the email address I provided right away. So this goes in the dumpster after 6 weeks of use. Kinda awful customer experience trying to get through this too. Guess where I'm not buying the replacement.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV, beav. We understand your frustration with the TV malfunctioning after only six weeks of use and the difficulties you encountered in resolving the issue due to the missing receipt. We apologize for the inconvenience and the negative experience you had with our customer service. We value your feedback and will share your concerns with the relevant teams for further review and potential improvements in our warranty and customer service processes. We appreciate you bringing this to our attention. If you have any questions or need further assistance, please don't hesitate to reach out our Pioneer customer support team (1-800-421-1404). - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer XUMO ‘55

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television, but make sure you have time set aside to learn about all the features yours offers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer 55 " class LED UHD Smart Ximo TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Thanks. We are very happy with the picture the sound and everything on this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Great price. In store pick up was excellent. Extremely helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv for non big brand name lil slow on some apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cost and efficiency of the tv it’s not so loud I recommend surround sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright tv for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a good TV but the screen glitches every so often.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv what else can i say. $$$$$$$$$$$$$$$$$$$$$$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Good price,,..........................

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Please get another TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume on this tv is not good at all! Also the graphics are terrible! I do wish that I would have bought a different brand!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, no complaints. The price was just right!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a TV - I DID NOT and WILL NOT connect to the interwebs.

    I would recommend this to a friend