Customer Ratings & Reviews
- Model:
- PN55-751-24U
- |
- SKU:
- 6546909
Customer reviews
Rating 4.4 out of 5 stars with 2382 reviews
(2,382 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Deal ! And great quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with it so far, wish I knew how to program it to use my Direct TV remote only. I got an awesome price on it too.
I would recommend this to a friendRated 4 out of 5 stars
Pioneer 55" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The original purchase of this TV went very smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Love My TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price, prompt delivery, courteous and professional treatment, everything you want in a purchase.
I would recommend this to a friendRated 4 out of 5 stars
Pioneer Xumo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price... Great customer service and sales people at Best Buy.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Crap TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't believe the crap that's been written. This TV is a big piece of crap. It loses the Internet signal at least twice a day, won't play half the movies I select (it says "can't play this on this device." Really? Can't play a movie on the TV?) The app they hype (XUMO PLAY) doesn't even exist on Google play. This is the worst piece of crap I've ever owned. Buy a Samsung instead.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear that you're having issues with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. We understand how frustrating it can be to deal with connectivity and playback problems. Please reach out to us directly so we can assist you in finding a solution. Your satisfaction is important to us, and we appreciate your patience and understanding. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Rated 5 out of 5 stars
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Xumo doesn’t have FUBO TV or NFL+ if that’s something you use. YouTube TV is available and you can get both there
I would recommend this to a friendRated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you leave in the south you’ll enjoy that this tv has the Spectrum app. Overall this is a great tv .
I would recommend this to a friendRated 4 out of 5 stars
Pionner.movies..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome..so bright.picture now yes't.a good soundbar
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 1 out of 5 stars
junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for the first 6 weeks, then stopped working. Pioneer won't fix it without a receipt and neither I nor BB can find it - even though I started getting BB spam on the email address I provided right away. So this goes in the dumpster after 6 weeks of use. Kinda awful customer experience trying to get through this too. Guess where I'm not buying the replacement.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV, beav. We understand your frustration with the TV malfunctioning after only six weeks of use and the difficulties you encountered in resolving the issue due to the missing receipt. We apologize for the inconvenience and the negative experience you had with our customer service. We value your feedback and will share your concerns with the relevant teams for further review and potential improvements in our warranty and customer service processes. We appreciate you bringing this to our attention. If you have any questions or need further assistance, please don't hesitate to reach out our Pioneer customer support team (1-800-421-1404). - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Pioneer XUMO ‘55
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television, but make sure you have time set aside to learn about all the features yours offers!
I would recommend this to a friendRated 5 out of 5 stars
Pioneer 55 " class LED UHD Smart Ximo TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Thanks. We are very happy with the picture the sound and everything on this TV
I would recommend this to a friendRated 5 out of 5 stars
Awesome service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Great price. In store pick up was excellent. Extremely helpful.
I would recommend this to a friendRated 4 out of 5 stars
Thanks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv for non big brand name lil slow on some apps
I would recommend this to a friendRated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the cost and efficiency of the tv it’s not so loud I recommend surround sound
I would recommend this to a friendRated 4 out of 5 stars
Alright tv for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s a good TV but the screen glitches every so often.
No, I would not recommend this to a friendRated 4 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv what else can i say. $$$$$$$$$$$$$$$$$$$$$$
I would recommend this to a friendRated 4 out of 5 stars
Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv. Good price,,..........................
I would recommend this to a friend- Cons mentioned:Volume
Rated 2 out of 5 stars
Please get another TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume on this tv is not good at all! Also the graphics are terrible! I do wish that I would have bought a different brand!!
No, I would not recommend this to a friend Rated 5 out of 5 stars
JC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, no complaints. The price was just right!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 55" LED 4K UHD Smart TV! It's great to hear that you are enjoying the TV and that you found the price to be reasonable. If you have any questions or need assistance in the future, feel free to reach out. Happy watching! - Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Its a TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a TV - I DID NOT and WILL NOT connect to the interwebs.
I would recommend this to a friend


















