Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 55" Class LED 4K UHD Smart Xumo TV, especially appreciating its adjustable and great picture quality, vibrant colors, and simple setup. The TV's ease of use and good quality for the price are also well-received. However, some customers have expressed concerns about connectivity issues, the remote control, and the software. Additionally, a few have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price, Setup
Good TV for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good, sound is ok. This is a third TV at my place, so doesn't get watched as much as the other two. The price was right and set-up was pretty easy. I do like the fact that you can turn off "sleep mode", unlike some other TVs where you can only set a timer. I'd buy again.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback, PropMan! We're delighted to hear that you appreciate the picture quality and the ease of setup of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that the ability to turn off "sleep mode" is a feature you find useful. We're glad you found the price to be right and that you'd consider purchasing from us again. Enjoy your new TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Fits my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my bedroom. I wanted to mount it on the wall. The TV I had was heavier. I am pleased with this TV. The sound isn’t that great, so I will probably get a soundbar. The picture is good & so are all the features. I did have to hook up my Roku because I couldn’t get all the apps I needed. The remote wouldn’t turn the TV on the other day, but powering it on via the TV got it working again.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, Nay95! We're glad to hear you're enjoying the picture quality and features of your Pioneer 55" Class LED 4K UHD Smart Xumo TV, and that it’s been a great fit for your bedroom setup. Your insights on setup and usage are truly appreciated—it’s great to know the TV is serving your needs well! Jeth| Pioneer Support.
- Pros mentioned:Ease of use, Picture quality, Setup
Best best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the quality so far, easy instructions. As for Best Buy service is always top notch
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CarlB, for the kind words! We're so pleased to hear that you're satisfied with the quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV and found the instructions easy to follow. It's also wonderful to know that your experience with Best Buy continues to be top-notch—your feedback truly means a lot! Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Price
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I made this purchase, it has Alot of apps on it and great picture and great price! Definitely worth it. Also is a good size, no complaints at all.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking at a 50" but never pulled the trigger. The price for the 50" dropped to $179, I couldn't pass that deal up. I purchased the TV ,set it up and enjoyed it for a few days. Then, Best Buy placed the same line of TV, but in the 55" version for $179. Returned the 50" and purchased the 55". I am not saying that Pioneer makes the best tvs. However, I searched and searched and never found a better TV for less than $200. This TV replace an early 2000s 50" Pioneer Plasma that didn't have any issues. I only replaced the TV to enjoy the capability of my XBox X. Great buy!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture qualityCons mentioned:Volume
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price!! Color is beautiful, set up was very easy! The only issue if I had to pick on something is the volume is on low side…but I’m hard of hearing so for the value of this TV that’s a minor issue…I just turn it up lol definitely would recommend if your searching for a TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep in mind this 55" tv set fluctuates in price from $199-219 at Best Buy. For that price this is the best on the market. I have been using Roku exclusively since 2012 but we recently moved across the country and during the move 2 of our tv sets got damaged. I couldn't find any TCL Roku sets and I wasn't keen on Roku's own manufactured sets so I look a chance on Xumo considering that these are just TCL sets rebranded as Pioneer. I liked the first one I bought so much I bought a second. One for each of our spare bedrooms. Xumo is intuitive and is pretty comparable to Roku. It didn't take much time to get used to it. The set has a nice picture quality and sound is fine for a bedroom. I got both of mine on sale for $199 so I recommend waiting until Best Buy runs another sale if you see the price higher than that.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thank you for the thoughtful review! We're glad to hear you're enjoying the Xumo experience and that the Pioneer TV has been a great fit for your spare bedrooms. For any questions or support, feel free to reach out to Pioneer Support at 800-421-1404. They’ll be happy to assist you.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality, Price
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and better than I expected. Only drawback is that this tv does not give access to my full iTunes library.
I would recommend this to a friend - Pros mentioned:Picture quality, Price, Setup
Great price for a good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was very reasonable for an upgrade from a 50 inch that was about 10 years old. Set up was pretty easy. TV works well and has good color. Only issue is sometimes when you turn it on it does not load up properly and you have to shut it off and turn it on again and it works fine.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DaveT. We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Pioneer Support | Jeth. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Color, Picture quality
A real value from an old friend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful tv ,good price, great picture, going back to the 1970's, I always loved pioneer. Good product that shows vivid colors. I highly recommend
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the fantastic feedback, GARYK! It’s great to hear that the Pioneer 55" Smart Xumo TV continues to deliver the vivid colors and quality you’ve appreciated since the 1970s. Your recommendation means a lot, and we’re glad this TV is living up to the legacy you’ve come to love. Jeth| Pioneer Support.
- Pros mentioned:Color, Picture quality
excellent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice: best colors, brightness sound and top of the line overall, ratio what you get for the money
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for the glowing review, GMCat! We're thrilled to hear the Pioneer 55" Class LED 4K UHD Smart Xumo TV has impressed you with its vibrant colors, brightness, and sound quality. It’s fantastic to know the overall value and performance have made it a standout choice—your feedback truly highlights what makes this TV such a smart buy! Jeth| Pioneer Support.
- Pros mentioned:Ease of use, Picture quality, Price
Great TV and outstanding price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding price, great image, very easy set-up. It even programed my Xfinity streaming remote by itself. The only negative is to raise or lower the volume is slow and max volume is loud, but not deafening. Some people might want to add a soundbar, I didn't
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Pioneer HDTV A++++ Excellent 4K WIFI 100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is definitely upholding to its name. Pioneer has provided a great number of electronics and I am more than satisfied with my purchase. If I would have to do it all over again than I would definitely not hesitate to upgrade to a staggering 65-70+ inch HDTV. What compelled me the most was despite its history was the price. There are a number of brands to choose from but I was fortunate to find a tv that is high quality and great price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MetalTrek8! We're glad you're so impressed with the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality
Pioneer 55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband needed a new tv for the garage. This tv fits perfectly and set up was so quick and easy! TV is light with a thin screen. Hooked up to our firestick so he can watch YouTube. One of our best purchases yet!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Becky! We’re so glad the TV was a perfect fit for your garage and that setup was quick and easy. It’s great to hear your husband is enjoying it with the Firestick. We’re proud to be part of one of your best purchases. Tine | Pioneer Support
- Pros mentioned:Ease of use, Picture quality, Price
Affordable, simple to use and great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and unbeatable price. All the main apps are available. Very easy to navigate and remote control is simple. Bought this for 2 seniors and simplicity and easiness was the most important feature.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JulioC! I am incredibly grateful for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your comments on the great quality, unbeatable price, and availability of all main apps reaffirm that this is a great value for our money and a long-lasting product. Knowing that the TV comes with a 1 year manufacturer warranty adds to our peace of mind and satisfaction with our purchase. Thank you for emphasizing the simplicity and easiness of navigation, which were crucial features for the two seniors we bought this TV for.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Good Basic Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice basic television. The picture is clear enough, especially for the price, and everything works as it should. That said, it's slow to start up and loading and displaying selected streaming services takes longer than I'd like. I've had some buffering issues, but that may be due to my internet service. I'm not a very sophisticated user of technology. It's got more bells and whistles than I'll ever use so I can't speak to those. Overall, I'm pleased.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thanks for the thoughtful review! We’re glad the 55" Pioneer meets your needs overall. Your feedback on startup and streaming speed is appreciated—it helps us improve. Hope it continues to serve you well!
- Shiela | Pioneer Support
- Pros mentioned:Color, Picture quality
Pionner tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv color in price inmage excellent pick up
I would recommend this to a friend - Pros mentioned:Picture quality
Perfect budget tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement TV for in the garage so I didn’t need to spend over $200. This TV worked out great sound quality picture quality is awesome. Their home screen has plenty of options for you to pick from what to watch plus all the other apps like Netflix, Hulu for under $200 for a 50 inch. This is perfect.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We’re thrilled to hear it worked out perfectly for your garage setup and that you’re enjoying the impressive sound and picture quality along with the wide range of streaming options. Your feedback means a lot to us, and we’re glad the TV delivers great value and convenience. Enjoy your viewing experience! Jeth| Pioneer Support.
- Pros mentioned:Picture quality, Price
Stunning Picture at an Amazing Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. I've owned a Pioneer plasma back in the days, and they were the best TV around. This TV looks great and the picture quality is stunning. I use it for gaming and streaming Netflix and Disney. The HDR and Dolby Vision is excellent, makes the picture really pop. And the price can't be beat. It's nice to see Pioneer is back in the market again.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .For support on the Pioneer LED, please use support information is listed below.
888-287-7658
www.usca.pioneer-tv.com
- Pros mentioned:Picture quality
Bang for the buck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a deal for $199. The picture quality is just fine for my uses like YouTube TV, etc. Nice viewing angles as well. The Xumo interface is not as polished as others, but got it working. You can always just sub in your own Roku or Google TV, etc., in the HDMI
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello JamesK! Thank you for your detailed feedback. We’re glad to hear that the picture quality and viewing angles meet your needs and that you found great value in your purchase. While the Xumo interface may not be as polished as others, it’s great that you were able to get it working and even found flexibility in using your preferred streaming device through HDMI. We appreciate your insights and are happy the TV fits well with your setup.
Keith | Pioneer Support