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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2373 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,373 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new tv for the garage. This tv fits perfectly and set up was so quick and easy! TV is light with a thin screen. Hooked up to our firestick so he can watch YouTube. One of our best purchases yet!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Becky! We’re so glad the TV was a perfect fit for your garage and that setup was quick and easy. It’s great to hear your husband is enjoying it with the Firestick. We’re proud to be part of one of your best purchases. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice: best colors, brightness sound and top of the line overall, ratio what you get for the money

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for the glowing review, GMCat! We're thrilled to hear the Pioneer 55" Class LED 4K UHD Smart Xumo TV has impressed you with its vibrant colors, brightness, and sound quality. It’s fantastic to know the overall value and performance have made it a standout choice—your feedback truly highlights what makes this TV such a smart buy! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Stunning Picture at an Amazing Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. I've owned a Pioneer plasma back in the days, and they were the best TV around. This TV looks great and the picture quality is stunning. I use it for gaming and streaming Netflix and Disney. The HDR and Dolby Vision is excellent, makes the picture really pop. And the price can't be beat. It's nice to see Pioneer is back in the market again.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Basic Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice basic television. The picture is clear enough, especially for the price, and everything works as it should. That said, it's slow to start up and loading and displaying selected streaming services takes longer than I'd like. I've had some buffering issues, but that may be due to my internet service. I'm not a very sophisticated user of technology. It's got more bells and whistles than I'll ever use so I can't speak to those. Overall, I'm pleased.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thanks for the thoughtful review! We’re glad the 55" Pioneer meets your needs overall. Your feedback on startup and streaming speed is appreciated—it helps us improve. Hope it continues to serve you well!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV for the price but bad remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is really great so far. Nice picture quality and sound especially for the price. My only issue is with the remote though. I thought the batteries were dying because the power in the remote would die after a few minutes but it worked again when I took the battery out and put them back in. So I went and purchased new batteries but same issue. Now I need to look into getting this corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is awesome. The sound is also very clear and somewhat theatric when volume is turned up. Im ordering another one for my guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Whole ordeal made me depressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello - this TV was a great buy but in order to get it activated it costed me 99$ for a lifetime subscription to xumo to have it run properly - I just wanted a TV that was ready to use but that was not the case_ it was actually difficult and I cried because I had to pay the 99$ I didn't have to make a TV work properly - the TV itself has good clarity and sound - the menu part is odd so took awhile to get used to- I find that I don't use the TV as much because it's menu format is confusing to me - I still don't understand why I had to pay to activate the TV( xumo) I just wanted something simple - what I got was depression and a let down only because of the way the TV had to be activated and it's menu/ app- in my opinion if I had to do it again I would have not..have a blessed day..

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We’re truly sorry to hear that the activation process caused frustration and disappointment. While we’re glad the TV’s clarity and sound met your expectations, we understand how important it is for setup and navigation to be simple and straightforward. Your feedback about the menu format and unexpected subscription cost is valuable, and we’ll make sure it’s shared with the appropriate teams to help improve future experiences. We appreciate your honesty and hope things get better moving forward.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice pricing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the worst tv I’ve had , yet not the best . It’s loud , good picture , yet not as fast as my other tv , lags when turning on and getting on apps . For the value though I’d purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Pionner tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv color in price inmage excellent pick up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Helper’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light. Easy set up. Pictures are great.so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect budget tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement TV for in the garage so I didn’t need to spend over $200. This TV worked out great sound quality picture quality is awesome. Their home screen has plenty of options for you to pick from what to watch plus all the other apps like Netflix, Hulu for under $200 for a 50 inch. This is perfect.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We’re thrilled to hear it worked out perfectly for your garage setup and that you’re enjoying the impressive sound and picture quality along with the wide range of streaming options. Your feedback means a lot to us, and we’re glad the TV delivers great value and convenience. Enjoy your viewing experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bang for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal for $199. The picture quality is just fine for my uses like YouTube TV, etc. Nice viewing angles as well. The Xumo interface is not as polished as others, but got it working. You can always just sub in your own Roku or Google TV, etc., in the HDMI

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JamesK! Thank you for your detailed feedback. We’re glad to hear that the picture quality and viewing angles meet your needs and that you found great value in your purchase. While the Xumo interface may not be as polished as others, it’s great that you were able to get it working and even found flexibility in using your preferred streaming device through HDMI. We appreciate your insights and are happy the TV fits well with your setup.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price and works as it should. Easy to set up and has all the features of the expensive tvs.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the TV setup was simple and that it offers all the features you need at a great price. It’s always rewarding to know our products deliver both convenience and value. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised of how good the picture quality is for a Pioneer tv brand at a decent price for the sizes. You can setup all your streaming apps and then set your favorite shows and movies to quickly jump right in without having to search through all the different streaming apps. Also has the Xumo voice control remote that makes quick and easy to pickup where you left off. I've had about a month with no issues, and I highly recommend this tv for the features and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. The quality is really nice. I like how the remote has Disney +, Netflix, and peacock built in. I was surprised the TV doesn’t have buttons on it but it has been a while since the last time I purchased a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Buy, Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV because I was having people over for the Holidays. It was an awesome price. When I got the television home, I was surprised at how easy it was to set up and upload my apps. The picture quality is good, and the sound is pretty awesome, too. All in all, I think I made a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV FOR PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the pric. Easy to use. Decent picture quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi NicV, thanks for the great feedback! We're glad to hear you're enjoying the value and simplicity of your Pioneer 55" Xumo TV. We designed it to offer a smooth, intuitive experience with solid performance, and it’s great to know it’s delivering just that. If you ever want to explore more features or need assistance, we’re here for you! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was purchased for my master bedroom and I love it, i mirror picture from my phone sometimes and i stream thru a my firestick and it works amazingly!!! The picture and sound is perfect as well, zero complaints!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far, incredible value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a few months into ownership, this has been an incredible deal. If it doesn’t last I will adjust my rating, but for a couple hundred bucks you get 55” HDR and direct backlight. Excellent value prop so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I do not regret it's awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this t, v, you could not go wrong.It has excellent picture It's very beautiful and appealing to the eye In the internet speed is exceptional it Pulls up all the applications with the ease.And i've never experienced to glitch and I do not Regret my purchase.Not one small bit actually thinking about Buying another one.They are a good product especially for the great Is price that best buy has put on them

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JamesShaw! I am incredibly grateful for the wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. The fact that it provides great value for your money is truly appreciated, especially with the added benefit of a 1-year manufacturer warranty. Knowing that the picture quality is excellent, the design is beautiful, and the internet speed is exceptional, I am filled with gratitude for your positive experience with this product. Thank you for sharing your feedback and for considering purchasing another one in the future.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer