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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $169.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,321 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Cheap with a Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase. The price of TVs today is insane. Super cheap in comparison. I hope longevity is there. I did buy the warranty. I can say the TV has good clarity, the platform is a slow at times. Switching from youtube or loading the homescreen takes some time. I personally would have stayed with a more familiar brand. The TV still was worth it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the honest feedback, Poncho! We're glad the picture quality and price hit the mark. We hear you on the platform speed, your input helps us improve. Great call on the warranty for peace of mind!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Stunning Picture at an Amazing Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. I've owned a Pioneer plasma back in the days, and they were the best TV around. This TV looks great and the picture quality is stunning. I use it for gaming and streaming Netflix and Disney. The HDR and Dolby Vision is excellent, makes the picture really pop. And the price can't be beat. It's nice to see Pioneer is back in the market again.

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Helper’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light. Easy set up. Pictures are great.so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New underrated tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice TV nice audio, and I was able to watch one of my favorite movies. And playing my games finally, but it was very perfect, and also I like when they added a a voice uh, remote control, and it's perfect and that's about it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RaizoV, for your enthusiastic review. We’re thrilled to hear you’re enjoying the audio, gaming, and especially the voice remote feature. It’s great to know the TV is hitting all the right notes for you. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget extra Xumo device for Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted another spectrum video device in basement after getting rid of old Roku TV. I already have Spectrum so decided to try this new at the time Xumo TV. I am sure there are a lot better TV's out there, but for how reasonable the pricing is on there I am impressed with better than expected sound quality from a flat screen and Xumo worked right out of the box no issues!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts, RichB! It’s great to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV has been a solid addition to your setup, especially with how smoothly Xumo integrated into your existing Spectrum service. We're glad the sound quality and ease of use exceeded your expectations—feedback like yours helps highlight the value and convenience this TV offers. We truly appreciate you taking the time to share your experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Buy, Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV because I was having people over for the Holidays. It was an awesome price. When I got the television home, I was surprised at how easy it was to set up and upload my apps. The picture quality is good, and the sound is pretty awesome, too. All in all, I think I made a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV for the price but bad remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is really great so far. Nice picture quality and sound especially for the price. My only issue is with the remote though. I thought the batteries were dying because the power in the remote would die after a few minutes but it worked again when I took the battery out and put them back in. So I went and purchased new batteries but same issue. Now I need to look into getting this corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Easy to install and set-up. Picture quality is good and price is even better.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, GlennB, for your thoughtful review. We’re glad to hear the setup was smooth and that you’re enjoying the picture quality. It’s great to know the value matched your expectations. We appreciate you choosing Pioneer. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Tv Pioneer 55

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and awesome product love it , easy install

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the product and found it to be a great deal. It’s always rewarding when installation is quick and hassle-free, and the overall experience meets expectations. We appreciate your support and hope the TV continues to serve you well. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Great picture and sturdy with strong "feet" holding it up. Some TV's I always felt they would fall with the weak plastic legs that were supporting it. I have had plenty of Pioneer stereo products over the years. Receivers, speakers, turntables, tape decks and always trusted the Pioneer name. So the TV is another thing they do well and I am happy. Heard people complain about the volume but I believe it is excellent.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the thoughtful feedback, DonH! It’s wonderful to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV has lived up to the trusted quality you've come to expect from the Pioneer brand—your appreciation for its sturdy design, picture performance, and sound really highlights the care put into its features, and we're so glad it's been a great addition to your setup. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice pricing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the worst tv I’ve had , yet not the best . It’s loud , good picture , yet not as fast as my other tv , lags when turning on and getting on apps . For the value though I’d purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift, they love it. The sound on the TV is pretty amazing, as the speakers respond well to audio effects in the movies they watch. The microphone in the remote for the voice assist is something they really liked, but didn't realize was a feature.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, that's great to hear! It's awesome that the sound quality was a pleasant surprise and that the voice remote feature was a hit. We're happy to know that the TV was a well-received gift and that they're enjoying it. Thanks for sharing your feedback.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised of how good the picture quality is for a Pioneer tv brand at a decent price for the sizes. You can setup all your streaming apps and then set your favorite shows and movies to quickly jump right in without having to search through all the different streaming apps. Also has the Xumo voice control remote that makes quick and easy to pickup where you left off. I've had about a month with no issues, and I highly recommend this tv for the features and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - nice and light weight, great picture and sound. Also very easy to use for my sweet husband that is not so tech savvy

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the lovely feedback, TKMARTIE! It’s wonderful to hear that the Pioneer 55" Smart Xumo TV has been such a great fit for your home, especially with its user-friendly design, impressive picture and sound, and lightweight build. We’re so glad it’s been easy to enjoy for everyone—your experience really captures what makes this TV a great choice! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. The quality is really nice. I like how the remote has Disney +, Netflix, and peacock built in. I was surprised the TV doesn’t have buttons on it but it has been a while since the last time I purchased a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Mom’s Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for my mom and she loves it. she is able to stream to her favorite shows and programs. I set it up for her facebook and she loves it. sounds and resolution are great for an 85 year old grandma.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Nonette263. Thank you for sharing your experience! We’re glad to hear your mom is enjoying the TV and that it’s making streaming her favorite shows easy and enjoyable. It’s wonderful that the sound and resolution are working well for her, and that the setup—including Facebook—was smooth. We appreciate your support and thoughtful feedback.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pretty Good TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are great. It does at times disconnect from wifi at start up causing you to have to unplug and plug back in to connect, but thats about once every few months. All in all, I'll probably buy another one for my garage.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Dilla,

      Thank you for your review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We’re delighted to hear that you’re enjoying the picture and sound quality. We apologize for the occasional Wi-Fi disconnection issue and appreciate your patience with it. Your feedback is valuable and helps us improve our products.

      It’s great to know you’re considering another one for your garage! If you need any assistance or have further feedback, please don’t hesitate to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, though the smart tv functions are slow. It has a good picture and sound, though.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello NicholasD. Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the picture and sound quality. We appreciate your honesty about the smart TV functions being slower than expected, and your input helps us identify areas for improvement. Thank you for taking the time to let us know.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Shows beautiful pictures. I will be going to get another soon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. However sometimes volume isnt ad good.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for your feedback, MelK! We're glad to hear you're enjoying the great quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your input is truly appreciated, and it's great to know you're exploring all its features—thanks for sharing your experience with us! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer