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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2373 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,373 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pretty Good TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are great. It does at times disconnect from wifi at start up causing you to have to unplug and plug back in to connect, but thats about once every few months. All in all, I'll probably buy another one for my garage.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Dilla,

      Thank you for your review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We’re delighted to hear that you’re enjoying the picture and sound quality. We apologize for the occasional Wi-Fi disconnection issue and appreciate your patience with it. Your feedback is valuable and helps us improve our products.

      It’s great to know you’re considering another one for your garage! If you need any assistance or have further feedback, please don’t hesitate to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Classy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice big screen, vivid color and so many stations, Really easy to use and set up. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Cheap with a Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase. The price of TVs today is insane. Super cheap in comparison. I hope longevity is there. I did buy the warranty. I can say the TV has good clarity, the platform is a slow at times. Switching from youtube or loading the homescreen takes some time. I personally would have stayed with a more familiar brand. The TV still was worth it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the honest feedback, Poncho! We're glad the picture quality and price hit the mark. We hear you on the platform speed, your input helps us improve. Great call on the warranty for peace of mind!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture clarity nice, I love this pioneer TV,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at other TV's and couldn't determine if I wanted this pioneer, or the insignia smart TV that was 55 inch fire TV. I love fire TV's and Google TVs, infact that is all I have at the house,so it was really an easy decision based on that alone. But this is what change my decision, the best buy agent that was helping me. I ask him to turn on pioneer TV to see if I would like it. I was blown away by the interface and how nice it sound with out a sound bar, not bad. The colors it displays, I actually loved, pioneer brand has been around for decades; known to be a stand alone brand, towards whatever, competition up against. So that is what made me desire to choose this 55 inch pioneer smart tv, over the insignia 55 inch smart tv, hands down. When I got it home, installed it, placed it in the location directly in the corner, it was a perfect fit on my TV stand. Kind of scare me, almost didn't fit, but a perfect fit, awesome. I have exactly to inches left from left to right, on the tv stand itself, that tells me one thing, this particular TV was meant for me to purchase, glad I did so. I would recommend this TV to whomever pondering about purchasing this tv, asking they self is it worth the purchase. Hell yeah!!! Sounds awesome once hooked up to a sound bar is the number one reason, to purchase. It has 3 hdmi plug ins, it's a smart tv with pre install channels inside of the TV alone. I never had to install, now that an steal. It has arc for those that is wondering If it is capable, yes it is, it has something call Xumo Play live TV, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Shows beautiful pictures. I will be going to get another soon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Great picture and sturdy with strong "feet" holding it up. Some TV's I always felt they would fall with the weak plastic legs that were supporting it. I have had plenty of Pioneer stereo products over the years. Receivers, speakers, turntables, tape decks and always trusted the Pioneer name. So the TV is another thing they do well and I am happy. Heard people complain about the volume but I believe it is excellent.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the thoughtful feedback, DonH! It’s wonderful to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV has lived up to the trusted quality you've come to expect from the Pioneer brand—your appreciation for its sturdy design, picture performance, and sound really highlights the care put into its features, and we're so glad it's been a great addition to your setup. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, I was not familiar with Zumo but it’s user friendly. The only con is the audio, I added a mini sound bar and it’s fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great budget extra Xumo device for Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted another spectrum video device in basement after getting rid of old Roku TV. I already have Spectrum so decided to try this new at the time Xumo TV. I am sure there are a lot better TV's out there, but for how reasonable the pricing is on there I am impressed with better than expected sound quality from a flat screen and Xumo worked right out of the box no issues!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts, RichB! It’s great to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV has been a solid addition to your setup, especially with how smoothly Xumo integrated into your existing Spectrum service. We're glad the sound quality and ease of use exceeded your expectations—feedback like yours helps highlight the value and convenience this TV offers. We truly appreciate you taking the time to share your experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Easy to install and set-up. Picture quality is good and price is even better.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, GlennB, for your thoughtful review. We’re glad to hear the setup was smooth and that you’re enjoying the picture quality. It’s great to know the value matched your expectations. We appreciate you choosing Pioneer. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever bought.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size, color, and sound are exceptional. Easy to use. Geek squad is the best.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DebraF, it sounds like you've found the perfect combination of features with yourPioneer - 55" Class LED 4K UHD Smart Xumo TV. Exceptional size, color, and sound, along with ease of use, make for a fantastic user experience. If you have any questions, feel free to reach out to us. Patricia | Pioneer Support https://www.bestbuy.com/site/brands/pioneer/pcmcat134600050009.c?id=pcmcat134600050009 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    On sale, buy it. Not on sale, compare with others

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on a black Friday sale at $200. I think at this price, its a solid 4 star rating. Had I paid $230 or more, my leval of happyness would have gone down. I might lean more towards a Google TV and dropped my rating to a 3. I wanted a 55" TV but had a low budget and set my expectations accordingly. The TV itself is great, the OS however lowers my rating about 1/2 a star and of course, the two work together. Xumo works fine, but Google, Fire TV and Roku offer apps and are bit more user friendly. My bigggest gripe is the default "on" function for antenna. When you turn the TV on, sometimes it goes right to the channel, other times I have to press the middle round button on the remote to see the TV station. I have the default set correctly. Pictue is great, at least on par or better with the price range. Sound is ok, I would recommend using a sound bar. Boots fast, playing from USB works fine. No native options to play media from a server. I think over time they will update and refine the Xumo os. Xuma play is somethign to look at, I'm enjoying that. Tons of content, lots of news sources. im pretty happy overal with the bargin TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - nice and light weight, great picture and sound. Also very easy to use for my sweet husband that is not so tech savvy

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the lovely feedback, TKMARTIE! It’s wonderful to hear that the Pioneer 55" Smart Xumo TV has been such a great fit for your home, especially with its user-friendly design, impressive picture and sound, and lightweight build. We’re so glad it’s been easy to enjoy for everyone—your experience really captures what makes this TV a great choice! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this smart tv. Sharp picture, voice control remote, easy assembly and fits perfect in my bedroom. Delivery was prompt and the friendly driver contacted me prior to delivery. I would highly recommend this brand. Great price for such a big tv. I will be purchasing another soon. Thank you for such a smooth transaction. Happy customer!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi LaurenB! Thank you for taking the time to share your positive experience with the Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you love the sharp picture quality, voice control remote, and easy assembly of the TV.

      We’re glad to know that the delivery was prompt and that our driver provided a friendly service. Your recommendation of our brand is highly appreciated. We strive to provide great products at great prices, and we’re happy to hear that we’ve achieved that in your experience.

      We look forward to serving you again soon. Thank you once again for your kind words and for being a valued customer. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer is back!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv especially for the price. Colors are great, clarity is great, I’m pleasantly surprised. Pioneer did a great job bringing these back to the market!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    It's almost like looking at a live action event !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow ! it's almost like looking at a live action event, instead of a TV....great colors...great resolution...way way easy to use...the 55" is wonderful, but I wish my room was bigger so I can get more buddies to watch that game on Sunday ! I've been a Pioneer afficiando since 1975, when I bought my first stereo receiver...great products !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Quality & Price is Always Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this tv for 2 months, I am very pleased with the quality and picture of Pioneer's TV. The sound is also amazing and you cannot beat the price that comes with it! Xumo is a service that's streamable and you can view shows and movies at ease with so many selections to view. I highly recommend this TV for anyone that's wanting quality altogether!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi EddieW, thank you for taking a moment to share your comments with us. It's fantastic to hear that after two months of owning the Pioneer TV, you're still delighted with its quality, picture, and sound. Thank you for sharing your recommendation. It's sure to be helpful for others looking for a quality TV. If you have any further feedback or questions in the future, feel free to reach out. Enjoy your viewing experience. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I’ll be back again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I purchased, 55”:Pioneer is very good. The picture is clear and the set is easy to operate. I really needed something with good sound as my hearing is not what is used to be and this TV fills the bill. I also came back and purchased the 5 year warranty. The sales people and customer service rep were helpful and down to earth

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer 55" smart tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great i love everything about this tv so far. Sound and quality surprise me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Tv Pioneer 55

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and awesome product love it , easy install

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the product and found it to be a great deal. It’s always rewarding when installation is quick and hassle-free, and the overall experience meets expectations. We appreciate your support and hope the TV continues to serve you well. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best purchase ever! Theater at home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality picture is gorgeous and vivid the sound is like sitting in the theater itself!!!! the TV is so easy to use. soon as you turn it on all your apps are there automatically like magic. Anyone can use this TV. I absolutely love it! the value quality you can't beat it! #Amazeballs. I just recently purchased this about 3wks ago. #BESTBUYEVER I would definitely recommend this TV

    I would recommend this to a friend