Customer Ratings & Reviews
- Model:
- PN55-751-24U
- |
- SKU:
- 6546909
Customer reviews
Rating 4.4 out of 5 stars with 2322 reviews
(2,322 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Volume
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. However sometimes volume isnt ad good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback, MelK! We're glad to hear you're enjoying the great quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your input is truly appreciated, and it's great to know you're exploring all its features—thanks for sharing your experience with us! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I love it!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was purchased for my master bedroom and I love it, i mirror picture from my phone sometimes and i stream thru a my firestick and it works amazingly!!! The picture and sound is perfect as well, zero complaints!!!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
I do not regret it's awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this t, v, you could not go wrong.It has excellent picture It's very beautiful and appealing to the eye In the internet speed is exceptional it Pulls up all the applications with the ease.And i've never experienced to glitch and I do not Regret my purchase.Not one small bit actually thinking about Buying another one.They are a good product especially for the great Is price that best buy has put on them
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JamesShaw! I am incredibly grateful for the wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. The fact that it provides great value for your money is truly appreciated, especially with the added benefit of a 1-year manufacturer warranty. Knowing that the picture quality is excellent, the design is beautiful, and the internet speed is exceptional, I am filled with gratitude for your positive experience with this product. Thank you for sharing your feedback and for considering purchasing another one in the future.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good sound, need external device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I agree with other reviewers that the sound is exceptional for the price. Picture is good. However, the Xumo software does not include apps I use regularly and it does not allow the download of new ones. So you’ll have to buy a FireStick or other streaming device if you want to watch PBS, Criterion, et al.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback, Dora! We're glad to hear you're enjoying the sound and picture quality of the Pioneer 55" Smart Xumo TV—it’s great to know it’s meeting your expectations in those areas. We also appreciate you sharing your experience with the software, as insights like yours help us better understand what features matter most to our users. Jeth| Pioneer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
So far, incredible value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, a few months into ownership, this has been an incredible deal. If it doesn’t last I will adjust my rating, but for a couple hundred bucks you get 55” HDR and direct backlight. Excellent value prop so far.
I would recommend this to a friend - Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Classy TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice big screen, vivid color and so many stations, Really easy to use and set up. Great sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv. ESPECIALLY for the price point. I noticed that the movement of the apps and the response could be a bit faster, but the picture quality is still very nice. 4k. And for this going into a guest room I’m sure my guest won’t complain.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the TV offers great value and delivers impressive picture quality. While we appreciate your note about the app responsiveness, it’s good to know the overall performance suits your guest room setup well. We appreciate your support. Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Picture clarity nice, I love this pioneer TV,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at other TV's and couldn't determine if I wanted this pioneer, or the insignia smart TV that was 55 inch fire TV. I love fire TV's and Google TVs, infact that is all I have at the house,so it was really an easy decision based on that alone. But this is what change my decision, the best buy agent that was helping me. I ask him to turn on pioneer TV to see if I would like it. I was blown away by the interface and how nice it sound with out a sound bar, not bad. The colors it displays, I actually loved, pioneer brand has been around for decades; known to be a stand alone brand, towards whatever, competition up against. So that is what made me desire to choose this 55 inch pioneer smart tv, over the insignia 55 inch smart tv, hands down. When I got it home, installed it, placed it in the location directly in the corner, it was a perfect fit on my TV stand. Kind of scare me, almost didn't fit, but a perfect fit, awesome. I have exactly to inches left from left to right, on the tv stand itself, that tells me one thing, this particular TV was meant for me to purchase, glad I did so. I would recommend this TV to whomever pondering about purchasing this tv, asking they self is it worth the purchase. Hell yeah!!! Sounds awesome once hooked up to a sound bar is the number one reason, to purchase. It has 3 hdmi plug ins, it's a smart tv with pre install channels inside of the TV alone. I never had to install, now that an steal. It has arc for those that is wondering If it is capable, yes it is, it has something call Xumo Play live TV, I love it.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A TV with excellent picture quality, the setup was very simple, and the sound quality reflects Pioneer's reputation.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Lobito,
Thank you for choosing the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find the picture quality excellent, the setup simple, and the sound quality reflective of Pioneer's reputation. Your satisfaction is important to us, and we're here if you need any further assistance. Patricia | Pioneer Support
- Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Best TV I have ever bought.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size, color, and sound are exceptional. Easy to use. Geek squad is the best.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DebraF, it sounds like you've found the perfect combination of features with yourPioneer - 55" Class LED 4K UHD Smart Xumo TV. Exceptional size, color, and sound, along with ease of use, make for a fantastic user experience. If you have any questions, feel free to reach out to us. Patricia | Pioneer Support https://www.bestbuy.com/site/brands/pioneer/pcmcat134600050009.c?id=pcmcat134600050009
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great TV for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this smart tv. Sharp picture, voice control remote, easy assembly and fits perfect in my bedroom. Delivery was prompt and the friendly driver contacted me prior to delivery. I would highly recommend this brand. Great price for such a big tv. I will be purchasing another soon. Thank you for such a smooth transaction. Happy customer!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi LaurenB! Thank you for taking the time to share your positive experience with the Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you love the sharp picture quality, voice control remote, and easy assembly of the TV.
We’re glad to know that the delivery was prompt and that our driver provided a friendly service. Your recommendation of our brand is highly appreciated. We strive to provide great products at great prices, and we’re happy to hear that we’ve achieved that in your experience.
We look forward to serving you again soon. Thank you once again for your kind words and for being a valued customer. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good TV for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this television has excellent sound for a flat screen, you really don't need a soundbar with it like you do with so many other flat screens. The picture quality is very good for a TV of its price. Only down side, I wish it had a quick access sleep button on the remote without having to go into multiple menus. At night it is nice to just push the button and it shuts down when you are ready too sleep.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the thoughtful feedback, MichaelN! We're glad to hear you're enjoying the impressive sound and picture quality of your 55" Pioneer Smart Xumo TV—it's great to know it's delivering a rich experience right out of the box. Your input on the remote functionality is appreciated and helps highlight features that matter most to users during everyday use! Jeth | Pioneer Support.
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
UI/software issues and screen failure.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was nice but there were multiple connections issues. Screen went mostly black several times and required factory reset to resolve. Would randomly switch to a different input without anyone touching the remote or other systems. The screen directly above the power button on the bottom formed a plate sized dark spot.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thank you for sharing your feedback. We're sorry to hear about the issues with your Pioneer TV, especially the connection problems and the screen failure/dark spot. That's definitely not the experience we want for you.
For immediate expert troubleshooting and assistance with these software and hardware issues, please contact Pioneer Customer Support directly at 1-800-421-1404.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible! Picture is not as good as other high end models. But for the price, sound, and usage it’s great for my kids room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ArnoldM, for your thoughtful feedback. We're happy to know the sound quality stood out and that it’s been a great fit for your kids’ room. We appreciate your honest take on the picture quality and value your support. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV for an amazing price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t beat the price for the quality of this TV. I was shocked when I bought it for my daughter’s room everything from the audio to the video quality and especially the price was amazing.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear that the TV has delivered impressive quality at a price that truly stands out. It’s wonderful to know that it exceeded your expectations, especially for your daughter’s room, with both audio and video performance making a strong impact. Your feedback highlights the value and reliability this product offers, and we appreciate your support. Keith | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
On sale, buy it. Not on sale, compare with others
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on a black Friday sale at $200. I think at this price, its a solid 4 star rating. Had I paid $230 or more, my leval of happyness would have gone down. I might lean more towards a Google TV and dropped my rating to a 3. I wanted a 55" TV but had a low budget and set my expectations accordingly. The TV itself is great, the OS however lowers my rating about 1/2 a star and of course, the two work together. Xumo works fine, but Google, Fire TV and Roku offer apps and are bit more user friendly. My bigggest gripe is the default "on" function for antenna. When you turn the TV on, sometimes it goes right to the channel, other times I have to press the middle round button on the remote to see the TV station. I have the default set correctly. Pictue is great, at least on par or better with the price range. Sound is ok, I would recommend using a sound bar. Boots fast, playing from USB works fine. No native options to play media from a server. I think over time they will update and refine the Xumo os. Xuma play is somethign to look at, I'm enjoying that. Tons of content, lots of news sources. im pretty happy overal with the bargin TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer is back!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality tv especially for the price. Colors are great, clarity is great, I’m pleasantly surprised. Pioneer did a great job bringing these back to the market!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
I’ll be back again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I purchased, 55”:Pioneer is very good. The picture is clear and the set is easy to operate. I really needed something with good sound as my hearing is not what is used to be and this TV fills the bill. I also came back and purchased the 5 year warranty. The sales people and customer service rep were helpful and down to earth
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Quality & Price is Always Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this tv for 2 months, I am very pleased with the quality and picture of Pioneer's TV. The sound is also amazing and you cannot beat the price that comes with it! Xumo is a service that's streamable and you can view shows and movies at ease with so many selections to view. I highly recommend this TV for anyone that's wanting quality altogether!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi EddieW, thank you for taking a moment to share your comments with us. It's fantastic to hear that after two months of owning the Pioneer TV, you're still delighted with its quality, picture, and sound. Thank you for sharing your recommendation. It's sure to be helpful for others looking for a quality TV. If you have any further feedback or questions in the future, feel free to reach out. Enjoy your viewing experience. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Don’t hesitate. Buy it !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality exceeded expectations. Delivery was before schedule time they bought it all the way into the desired room and called before arrival. I plan on purchasing another one
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear that the TV has exceeded your expectations in both quality and delivery. It’s great to know that the delivery team went above and beyond by arriving ahead of schedule, calling before arrival, and placing the unit exactly where you wanted it. Your satisfaction and plans to purchase another one speak volumes about the value and performance of the product. We truly appreciate your feedback and support. Keith | Pioneer Support


















