Customer Ratings & Reviews
- Model:
- PN55-751-24U
- |
- SKU:
- 6546909
Customer reviews
Rating 4.4 out of 5 stars with 2373 reviews
(2,373 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
New underrated tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice TV nice audio, and I was able to watch one of my favorite movies. And playing my games finally, but it was very perfect, and also I like when they added a a voice uh, remote control, and it's perfect and that's about it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, RaizoV, for your enthusiastic review. We’re thrilled to hear you’re enjoying the audio, gaming, and especially the voice remote feature. It’s great to know the TV is hitting all the right notes for you. Tine | Pioneer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV! The picture is sharp and the colors are deep, even in an extremely well lit room!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Enjoyable Viewing Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watching content on this TV has been enjoyable. The display is clear, and the sound is decent. The smart functions are reliable.
I would recommend this to a friend - Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Joan, Minneapolis
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, quality, Sound, Brightness. Easy to put together.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Great value for the money. Easy to set up
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Wayne. Thank you for your great feedback on our Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We truly appreciate your support and are delighted that we met your expectations. Ivy | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good sound, need external device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I agree with other reviewers that the sound is exceptional for the price. Picture is good. However, the Xumo software does not include apps I use regularly and it does not allow the download of new ones. So you’ll have to buy a FireStick or other streaming device if you want to watch PBS, Criterion, et al.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback, Dora! We're glad to hear you're enjoying the sound and picture quality of the Pioneer 55" Smart Xumo TV—it’s great to know it’s meeting your expectations in those areas. We also appreciate you sharing your experience with the software, as insights like yours help us better understand what features matter most to our users. Jeth| Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a gift, they love it. The sound on the TV is pretty amazing, as the speakers respond well to audio effects in the movies they watch. The microphone in the remote for the voice assist is something they really liked, but didn't realize was a feature.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, that's great to hear! It's awesome that the sound quality was a pleasant surprise and that the voice remote feature was a hit. We're happy to know that the TV was a well-received gift and that they're enjoying it. Thanks for sharing your feedback.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A TV with excellent picture quality, the setup was very simple, and the sound quality reflects Pioneer's reputation.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Lobito,
Thank you for choosing the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find the picture quality excellent, the setup simple, and the sound quality reflective of Pioneer's reputation. Your satisfaction is important to us, and we're here if you need any further assistance. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was great! affordable as a gift for elder relative that has hard time seeing smaller size tv's. The quality and ease of working are surprisingly good. The Best Buy Geek Squad did an awesome job of set up and installing and answering all questions. Took their time to make sure all was working perfectly. Thank You
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Clara20! Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! It's fantastic to know that the quality and ease of use exceeded your expectations. We're also glad to hear that the Best Buy Geek Squad provided excellent service during setup, installation, and answering your questions. If you or your relative have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and hope you continue to enjoy the TV! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Rated 5 out of 5 stars
I recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased for my bedroom. I love it. I would recommend it if all you’re looking for is a good smart TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great MONITOR even Better Computer Speakers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am surprised. I lost my Visio that was about 8 years old in the last power outage it killed the main board. The Vizio was a monitor for my laptop. Anyways knowing Pioneer is a TLC product I was not crazy excited about it but the price was right for a 4ktv witch I a huge upgrade from 1080p. Surprise this tv is actually good. remote is good. Apps don't feel sluggish. And most of all my biggest surprise was the sound. Granted I am sitting 4 feet away from the tv but compared to my old tv WOW. Best way I can explain it. You know how on some TV's the sound is poorly equalized that as you watch your favorite show you sometimes have to just keep increasing the sound to be able to hear and comprehend the show and at the end of that episode or movie the volume is like 75% up and the tv is screaming at you. I found my self listening quietly on this tv as the sound quality is absolutely awesome. It is better than my 70 inch LG bought in 2021. Now that says something. TV is mounted on wall above my desk.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Volume
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. However sometimes volume isnt ad good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback, MelK! We're glad to hear you're enjoying the great quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your input is truly appreciated, and it's great to know you're exploring all its features—thanks for sharing your experience with us! Jeth| Pioneer Support.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good choice for an excellent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and features; however, the remote control needs improve because the bottoms are confusing and they must be noticeable
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is nice and bright. Setup sequence made it easy to get my Directv feed and navigate to the other Smart TV feeds as well. TV works fine with my DirecTV remote. I'm very pleased.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great decision on this double purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the first tv for my bedroom and liked it so much i purchased the exact tv for my living room. Great choice!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv. ESPECIALLY for the price point. I noticed that the movement of the apps and the response could be a bit faster, but the picture quality is still very nice. 4k. And for this going into a guest room I’m sure my guest won’t complain.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the TV offers great value and delivers impressive picture quality. While we appreciate your note about the app responsiveness, it’s good to know the overall performance suits your guest room setup well. We appreciate your support. Keith | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
55” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for mine teenage granddaughter who wanted a bigger TV in her room for Christmas works great easy to hang. Excellent picture would buy it again in a minute.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that it was a perfect Christmas gift for your granddaughter and that it was easy to hang. It's wonderful to know that you're impressed with the picture quality and would buy it again. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Color, Picture quality
Rated 3 out of 5 stars
Pioneer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv has a good soundtrack a good screen good color
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture. Was skeptical when buying because I have never bought this brand before but was pleasantly surprised by this tv. Great in every way and well worth it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was on sale and the picture quality is great.
I would recommend this to a friend


















