Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Very good TV for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this television has excellent sound for a flat screen, you really don't need a soundbar with it like you do with so many other flat screens. The picture quality is very good for a TV of its price. Only down side, I wish it had a quick access sleep button on the remote without having to go into multiple menus. At night it is nice to just push the button and it shuts down when you are ready too sleep.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the thoughtful feedback, MichaelN! We're glad to hear you're enjoying the impressive sound and picture quality of your 55" Pioneer Smart Xumo TV—it's great to know it's delivering a rich experience right out of the box. Your input on the remote functionality is appreciated and helps highlight features that matter most to users during everyday use! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great Value TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought the Pioneer 55” 4K Smart TV, and I’m really impressed with it for the price. The setup was super easy, and the picture quality is fantastic – sharp 4K with vibrant colors, especially when watching HDR content. The sound is decent but could use a soundbar for a fuller experience. The Xumo smart platform is user-friendly, and streaming apps like Netflix and YouTube run smoothly. Overall, it’s a great value for a budget-friendly 4K TV, delivering solid performance without the high price tag.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed and positive experience with the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you found the setup easy and are impressed with the picture quality and user-friendly Xumo platform. Your feedback about the sound quality is valuable, and we're glad to know that the TV offers great value and performance. Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Pioneer pick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for a second room and was very surprised with the quality of the picture the set up was very easy,
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you are enjoying the picture quality and found the setup process to be easy.
At Pioneer, we strive to deliver products that enhance your viewing experience, and it's great to know that our television is meeting your expectations in your second room. If you have any further questions or need assistance, please don’t hesitate to reach out.
We appreciate your support and hope you continue to enjoy your new TV!
- Pros mentioned:Picture quality
My Mom’s Favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for my mom and she loves it. she is able to stream to her favorite shows and programs. I set it up for her facebook and she loves it. sounds and resolution are great for an 85 year old grandma.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Nonette263. Thank you for sharing your experience! We’re glad to hear your mom is enjoying the TV and that it’s making streaming her favorite shows easy and enjoyable. It’s wonderful that the sound and resolution are working well for her, and that the setup—including Facebook—was smooth. We appreciate your support and thoughtful feedback.
Keith | Pioneer Support
- Pros mentioned:Picture quality, Setup
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen and sound. Easy to set up and very light.
I would recommend this to a friend - Pros mentioned:Picture quality
What a great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer was known for it audio stereo equipment but not for TVs but I’m here to tell you that picture quality is phenomenal the sound is great in depth the quit this tv is amazing can’t beat this with a stick unbelievable price I’m happy with this one thanks Best Buy for selling Pioneer’s Brand!!!! All smiles here I will say this to anyone who is interested in buying this product if you don’t own one you already missed out……..
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your enthusiastic review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're impressed with the picture quality and sound, and that you're happy with your purchase. Your feedback is greatly appreciated and helps us continue to offer excellent products. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
It was alright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went used, Came without a box, was as expected, great tv though
I would recommend this to a friend - Pros mentioned:Picture quality
Great cheap 4k smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new TV after my last one stopped working. I didn't want to spend much on a replacement. After researching, I found that this Pioneer TV was on sale and much cheaper than any other TV. I have had it for over a month now and it's been great. The apps load quickly and the picture quality is really good. The speakers sound much better than my old tv. I would recommend this TV if you don't want to spend a fortune on a 4k TV. It's not the best quality that money can buy but it's worth the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed experience, ParkerW! We're glad to hear that the Pioneer 55" 4K UHD Smart TV has been a great addition to your home, offering good picture quality, quick app loading, and improved sound. Your recommendation and insights are greatly appreciated, and we're happy to know you're satisfied with your purchase. If you have any more feedback or need further assistance, we're here to help! Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Price
Budget TV that is high end and better than most!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, no lag, and great sound. Unbeatable for the price. Honestly looks better than all three off my LG that it replaced, the samsung in my bedroom, and the lg in my kids room. $229 and i want to replace every TV in my house with this one!
I would recommend this to a friend - Pros mentioned:Picture quality
Good choice for an affordable TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and connect all my streaming services, great picture quality and sound, a big improvement over the previous TV I had.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi AbigailU,
Thank you for sharing your experience! We’re thrilled to hear that your Pioneer 55" Xumo TV was easy to set up and that you’re enjoying the improved picture and sound quality. It’s great to know it’s a big upgrade from your previous TV. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Good for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well for the price. Its perfect for a not so big living room and the video quality is actually pretty good.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Jullian! Sounds like the 55" is a perfect fit for your space—glad the video quality exceeded your expectations.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Fine for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good as is the sound but opted to connect my sound bar for better quality. The available apps are ok but the responsiveness is slow as others have stated. I was looking to buy an expensive TV but needed to replace and old TV, over 10 years old, and this fit the bill especially since I needed access to a xumo. Not sure I'd purchase again but it's only been a month so only time will tell.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're glad to hear that you find the picture and sound quality good, and that it fits your needs for accessing Xumo.
We apologize for any inconvenience caused by the slow responsiveness and appreciate your patience. If you continue to experience performance issues, please reach out to our customer support team. We're here to help and ensure you have the best possible experience with your TV.
Thank you for choosing Pioneer and for your honest review. Your feedback is valuable and helps us improve our products and services. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Excellent Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to put in my kids room, so they could play video games. After setting it up i was impressed to say the least. You are not bombarded with ads in the home screen, clicking through menus is snappy and the picture is great. I have a 2024 LG OLED tv as my main household television and i must say, i cant truly argue the picture on that tv is worth $3,000 more.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Roscke! We're glad the Pioneer - 55" Class LED 4K UHD Smart Xumo TV is exceeding your expectations. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Price
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv and am so happy I was able to get it at such a great price! Definitely a snatch!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
ENJOY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my Best Buy Pioneer XUMOTV and believe I made a great value choice. Simple to operate and setup was a breeze with the voice command system. Picture is quite good.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, though the smart tv functions are slow. It has a good picture and sound, though.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello NicholasD. Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the picture and sound quality. We appreciate your honesty about the smart TV functions being slower than expected, and your input helps us identify areas for improvement. Thank you for taking the time to let us know.
Keith | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
New TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size with a very clear picture! The apps on the television makes it easy to navigate through and find shows that are of interest!
I would recommend this to a friend - Pros mentioned:Picture quality
10/10 Smart Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works really well, it’s very pigmented and bright! 10/10
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Pioneer experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have ever made in a tv. It’s the perfect size and the price is unbeatable. I’m so happy I bought this television. I couldn’t have bought it at any other store for this price. It has everything I could ever want in a smart tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! Sound and picture are great! You won’t believe how good this tv is, especially at this price!
I would recommend this to a friend