Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
I recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was purchased for my bedroom. I love it. I would recommend it if all you’re looking for is a good smart TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Value TV, Invaluable Results
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to compliment my DJ booth for weddings. The quality is exactly what i was looking for. The smart features are non-obtrusive and easy to operate when i am using it in the shop when not at a gig.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the awesome review! We love hearing how our products are used, and it's great to know that the Pioneer 55" 4K UHD Smart Xumo TV is the perfect complement to your DJ booth. We're also glad that you find the smart features easy to use when you're in your shop. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality
Pioneer 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was great! affordable as a gift for elder relative that has hard time seeing smaller size tv's. The quality and ease of working are surprisingly good. The Best Buy Geek Squad did an awesome job of set up and installing and answering all questions. Took their time to make sure all was working perfectly. Thank You
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Clara20! Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! It's fantastic to know that the quality and ease of use exceeded your expectations. We're also glad to hear that the Best Buy Geek Squad provided excellent service during setup, installation, and answering your questions. If you or your relative have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and hope you continue to enjoy the TV! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful image and sounds I like it I recommend it to anyone to buy this product.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello TewodrosF. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the beautiful image and sound quality of your TV and that you would recommend it to others. Your experience motivates us to keep delivering products that meet and exceed customer expectations.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Great cheap 4k smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new TV after my last one stopped working. I didn't want to spend much on a replacement. After researching, I found that this Pioneer TV was on sale and much cheaper than any other TV. I have had it for over a month now and it's been great. The apps load quickly and the picture quality is really good. The speakers sound much better than my old tv. I would recommend this TV if you don't want to spend a fortune on a 4k TV. It's not the best quality that money can buy but it's worth the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed experience, ParkerW! We're glad to hear that the Pioneer 55" 4K UHD Smart TV has been a great addition to your home, offering good picture quality, quick app loading, and improved sound. Your recommendation and insights are greatly appreciated, and we're happy to know you're satisfied with your purchase. If you have any more feedback or need further assistance, we're here to help! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and such good sound I was able to retire my speaker
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello NoahN. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the great picture quality and impressive sound that allowed you to retire your speaker. Your experience motivates us to keep delivering products that combine performance and convenience for our customers.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Drop signal easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great likewise sound but the biggest issue on this TV is if it is off for too long it dropped the Internet signal and you have to restart your router for it to be connected back cause if you try to put a password in it won’t accept it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for your feedback, Gregory! We're happy to hear you're enjoying the picture and sound quality. To help with the Wi-Fi issue, please update your TV to the latest software version. If you need assistance with the update, feel free to call Pioneer Support at 1-800-421-1404.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Pioneer 50in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. For a really good price. Tv has a great picture. The sound is good. Not the best but good. Love that the remote has actul numbers on it . Can get to a channel fast.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, MarcoC! We're glad you're enjoying the picture quality and the handy remote. Happy watching!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Great decision on this double purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the first tv for my bedroom and liked it so much i purchased the exact tv for my living room. Great choice!
I would recommend this to a friend - Pros mentioned:Picture quality
Everything but the blacks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a TV. The blacks look like trash but that's a lot of. The smart TV features work fine and everything besides the blacks look real good.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts. We appreciate your honest feedback regarding the black levels on the TV. While we're glad to hear that the smart features are working well and the overall picture quality meets your expectations, we understand how important deep and accurate blacks are to the viewing experience. Your input helps us continue to improve and provide better support for our customers.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Fabulous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly good pic and sound quality lightweight
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your feedback, AnthonyB! We're thrilled to hear that you're enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and that its picture, sound quality, and lightweight design are meeting your expectations—your experience truly highlights the thoughtful features built into this model. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had it for about 1 year and haven’t had any issues with it. Picture is great!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello KimikoR. Thank you for sharing your experience. We’re glad to hear that the TV has been working well for you over the past year and that the picture quality continues to impress. Your support means a lot and we’re happy it’s delivering reliable performance.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is really good for its price. Would highly recommend this
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We’re thrilled to hear that you’re impressed with the quality and value, and it’s great to know you’d recommend it. Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts. Enjoy your viewing experience! Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Excellent Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to put in my kids room, so they could play video games. After setting it up i was impressed to say the least. You are not bombarded with ads in the home screen, clicking through menus is snappy and the picture is great. I have a 2024 LG OLED tv as my main household television and i must say, i cant truly argue the picture on that tv is worth $3,000 more.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Roscke! We're glad the Pioneer - 55" Class LED 4K UHD Smart Xumo TV is exceeding your expectations. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
- Pros mentioned:Picture quality
Fine for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good as is the sound but opted to connect my sound bar for better quality. The available apps are ok but the responsiveness is slow as others have stated. I was looking to buy an expensive TV but needed to replace and old TV, over 10 years old, and this fit the bill especially since I needed access to a xumo. Not sure I'd purchase again but it's only been a month so only time will tell.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're glad to hear that you find the picture and sound quality good, and that it fits your needs for accessing Xumo.
We apologize for any inconvenience caused by the slow responsiveness and appreciate your patience. If you continue to experience performance issues, please reach out to our customer support team. We're here to help and ensure you have the best possible experience with your TV.
Thank you for choosing Pioneer and for your honest review. Your feedback is valuable and helps us improve our products and services. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Great TV for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! Amazing pic. Use is as combination 2nd Laptop Monitor and Smart TV in my hotel suite.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi AaronJ, that's fantastic! We love hearing how perfectly the Pioneer 55" 4K UHD Smart Xumo TV fits into your setup, especially as a dual laptop monitor and Smart TV in your suite. Enjoy the amazing picture!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Open box tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works well the display and os is mid open box was a great deal!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, MicahrC. We're glad to hear the open-box deal worked out well for you and that the TV is performing reliably. We appreciate your honest feedback on the display and OS, it helps us continue improving. Tine | Pioneer Support
- Pros mentioned:Picture quality, Setup
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen and sound. Easy to set up and very light.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
New TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size with a very clear picture! The apps on the television makes it easy to navigate through and find shows that are of interest!
I would recommend this to a friend - Pros mentioned:Picture quality
Solid TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working properly. The TV gives a great picture and very nice sound. I decided to add a sound bar, but only because it is for my mother and it is best if the output is beside her.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your thoughtful feedback, PernellH! We're delighted to hear that you're enjoying the impressive picture and sound quality of the Pioneer 55" Smart Xumo TV, and it's great to know you're customizing the setup to suit your mother's comfort—your experience truly highlights the versatility and user-friendly design of the product. Jeth| Pioneer Support