Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Price
Awesome for the price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV for the price. Are there better TV's out there? Sure, but you won't find anything better at this price point. Easy to setup. Easy to navigate. 4k looks amazing on this 55".
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Remote control
Good for price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for pruce point, easy set up,remote control could use some improvements
I would recommend this to a friend - Pros mentioned:Picture quality
Fabulous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly good pic and sound quality lightweight
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your feedback, AnthonyB! We're thrilled to hear that you're enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and that its picture, sound quality, and lightweight design are meeting your expectations—your experience truly highlights the thoughtful features built into this model. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Amazing TV for an amazing price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t beat the price for the quality of this TV. I was shocked when I bought it for my daughter’s room everything from the audio to the video quality and especially the price was amazing.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear that the TV has delivered impressive quality at a price that truly stands out. It’s wonderful to know that it exceeded your expectations, especially for your daughter’s room, with both audio and video performance making a strong impact. Your feedback highlights the value and reliability this product offers, and we appreciate your support. Keith | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:Connectivity
UI/software issues and screen failure.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was nice but there were multiple connections issues. Screen went mostly black several times and required factory reset to resolve. Would randomly switch to a different input without anyone touching the remote or other systems. The screen directly above the power button on the bottom formed a plate sized dark spot.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thank you for sharing your feedback. We're sorry to hear about the issues with your Pioneer TV, especially the connection problems and the screen failure/dark spot. That's definitely not the experience we want for you.
For immediate expert troubleshooting and assistance with these software and hardware issues, please contact Pioneer Customer Support directly at 1-800-421-1404.
- Shiela | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Great TV, great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, picture is great, XumoTV ease of use is excellent, for the money this is a great TV
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic feedback, DavidK! We're delighted to hear that you're enjoying the great sound and picture quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's wonderful to know that you find the XumoTV interface easy to use and that the TV offers excellent value for the money. If you have any further comments or need assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great and easy to set up. The picture and speaker really suprised me.
I would recommend this to a friend - Pros mentioned:Picture quality
"I love my flat screen tv!"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture n sound I was wanting . I Love this product
I would recommend this to a friend - Pros mentioned:Picture quality
Almost a Bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good Television for the price. The only issue I have is with the OS. It seems to run a little slower than most newer smart tv's. The sound is decent. I added a Monster soundbar(made a huge difference). Some video games seemed to have lag on the refresh rate. Was the only other issue I had.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback on the Pioneer - 43" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find it to be a good value and that the sound quality has improved with the addition of your Monster soundbar. Your insights regarding the OS performance and refresh rate during gaming are valuable and will help us enhance our products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer 55" Class LED 4K is a solid choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 55-inch screen delivers a crisp and clear picture with 4K UHD resolution. The colors are vibrant, and the contrast is decent, making it a great option for watching movies, shows, and sports. While it may not rival high-end brands in terms of deep blacks or peak brightness, it still offers a satisfying viewing experience for most content. The LED technology ensures an energy-efficient display with sharp detail.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed feedback, Ed2rd! We're delighted to hear that you're enjoying the crisp and clear picture, vibrant colors, and energy-efficient display of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your satisfaction is very important to us, and we're thrilled that the TV is providing a satisfying viewing experience for your movies, shows, and sports. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Don’t hesitate. Buy it !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality exceeded expectations. Delivery was before schedule time they bought it all the way into the desired room and called before arrival. I plan on purchasing another one
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear that the TV has exceeded your expectations in both quality and delivery. It’s great to know that the delivery team went above and beyond by arriving ahead of schedule, calling before arrival, and placing the unit exactly where you wanted it. Your satisfaction and plans to purchase another one speak volumes about the value and performance of the product. We truly appreciate your feedback and support. Keith | Pioneer Support
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Help, connectivity issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture and sound of this TV, I purchased and it was delivered a week ago...BUT the connectivity issues are driving me NUTS! I have never ever had an issue like this before, I guess when I read the reviews I didn't think it would happen to me. Is there any way to fix this problem???
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you love the picture and sound quality of your new TV. However, we’re sorry to hear about the connectivity issues you’re experiencing. It’s frustrating to deal with such problems, especially after reading positive reviews. Please contact our customer service team for assistance with troubleshooting and resolving the connectivity issues. We’re here to help and ensure you have the best experience with your TV. Thank you for your patience and understanding. Keith | Pioneer Support
- Pros mentioned:Picture quality
Pioneer 55in TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 55in Pioneer smart TV did not disappoint. Great image and sound.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great first week
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Esay to setup, connecting and streaming video are great. playing game consoles on are great even with split screens. I do have to switch the picture mode sometimes to bright for some movies
I would recommend this to a friend - Pros mentioned:Picture quality
Very Happy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using this TV for several months now. The picture is bright and clear. The Xumo TV is easy to use. When used with a gaming console, the graphics are crisp and clear. The movement is smooth with a good refresh rate. The sound is fine. We're using it in a medium sized room with no soundbar. Overall, this is a great TV and a good price point.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that the picture quality, ease of use, and gaming performance have met your expectations. Your feedback is greatly appreciated and helps us continue to provide excellent products. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture qualityCons mentioned:Connectivity
Unreliable network connection
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pioneer TV has a good picture, but we had issues with it connecting to the wireless. One day it works, the next day we would have to unplug it and plug it back in. We bought new TV and and now have this one in our office hardwired to the network
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, DougD. I'm sorry to hear about the issues you experienced with the wireless connection on your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's good to know that the picture quality is satisfactory, and that you found a solution by hardwiring it to your network. For immediate assistance, please reach out to the Pioneer Hotline at 1-800-421-1404. They will be able to help you resolve any further issues.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Value TV, Invaluable Results
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to compliment my DJ booth for weddings. The quality is exactly what i was looking for. The smart features are non-obtrusive and easy to operate when i am using it in the shop when not at a gig.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the awesome review! We love hearing how our products are used, and it's great to know that the Pioneer 55" 4K UHD Smart Xumo TV is the perfect complement to your DJ booth. We're also glad that you find the smart features easy to use when you're in your shop. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support
Solid buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unsupported right after we got it, but it's a solid tv, especially for the price, better if you're in the apple exosystem vs android
I would recommend this to a friend- Pros mentioned:Picture quality
Awesome buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible! Picture is not as good as other high end models. But for the price, sound, and usage it’s great for my kids room.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, ArnoldM, for your thoughtful feedback. We're happy to know the sound quality stood out and that it’s been a great fit for your kids’ room. We appreciate your honest take on the picture quality and value your support. Tine | Pioneer Support
- Pros mentioned:Picture quality
Awesome television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television was delivered on time and shows a great picture
I would recommend this to a friend