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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,328 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Budget TV that is high end and better than most!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, no lag, and great sound. Unbeatable for the price. Honestly looks better than all three off my LG that it replaced, the samsung in my bedroom, and the lg in my kids room. $229 and i want to replace every TV in my house with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this TV for several months now. The picture is bright and clear. The Xumo TV is easy to use. When used with a gaming console, the graphics are crisp and clear. The movement is smooth with a good refresh rate. The sound is fine. We're using it in a medium sized room with no soundbar. Overall, this is a great TV and a good price point.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that the picture quality, ease of use, and gaming performance have met your expectations. Your feedback is greatly appreciated and helps us continue to provide excellent products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Almost a Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Television for the price. The only issue I have is with the OS. It seems to run a little slower than most newer smart tv's. The sound is decent. I added a Monster soundbar(made a huge difference). Some video games seemed to have lag on the refresh rate. Was the only other issue I had.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed feedback on the Pioneer - 43" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find it to be a good value and that the sound quality has improved with the addition of your Monster soundbar. Your insights regarding the OS performance and refresh rate during gaming are valuable and will help us enhance our products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Very satisfied with the picture as well as the audio. It was a breeze to set up and all of the apps work flawlessly!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Anthony! We love hearing how smooth the setup was and that everything’s working flawlessly. Enjoy the great picture and sound!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It was alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went used, Came without a box, was as expected, great tv though

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good bang for you're buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be it for the price!! Picture and sound are great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JosephF. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the great picture and sound quality, especially at such an unbeatable price. Your experience motivates us to keep delivering products that offer excellent value and performance.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer XUMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Picture is good, sound is great, and it works well. Remote is cheap but works. If you’re looking for a supplemental TV it’s a good purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, user513103, for sharing your experience. We’re glad the Pioneer TV works well for your needs and that the picture and sound stood out. We appreciate your support despite the feedback on the remote. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2nd Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with decent sound for the cost. Impressed with the quality of the first purchase over a year ago. this is the same TV for another room.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your continued trust in our products. We’re glad to hear that your first purchase left a strong impression and that you’ve chosen the same TV for another room. It’s great to know the sound and overall quality continue to meet your expectations. We truly appreciate your support.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55" Class LED 4K is a solid choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55-inch screen delivers a crisp and clear picture with 4K UHD resolution. The colors are vibrant, and the contrast is decent, making it a great option for watching movies, shows, and sports. While it may not rival high-end brands in terms of deep blacks or peak brightness, it still offers a satisfying viewing experience for most content. The LED technology ensures an energy-efficient display with sharp detail.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your detailed feedback, Ed2rd! We're delighted to hear that you're enjoying the crisp and clear picture, vibrant colors, and energy-efficient display of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your satisfaction is very important to us, and we're thrilled that the TV is providing a satisfying viewing experience for your movies, shows, and sports. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Very bright, and loud. Literally sounds like we have surround sound in our bedroom. Highly recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's fantastic to hear, ChelseaB!

      We're thrilled you're loving the Pioneer 55" 4K UHD Smart Xumo TV and are impressed with its brightness and sound. It's great that it's delivering a surround sound experience for your bedroom!

      Enjoy your new TV! If you have any other questions or need further assistance, feel free to contact our Pioneer customer support team (1-888-287-7658). - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good for price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for pruce point, easy set up,remote control could use some improvements

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart tc. Great picture quality. Size and weight are good.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, TimothyM! We're thrilled to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that you're pleased with the picture quality, size, and weight. We appreciate your support and hope you continue to have a fantastic experience with your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Unreliable network connection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pioneer TV has a good picture, but we had issues with it connecting to the wireless. One day it works, the next day we would have to unplug it and plug it back in. We bought new TV and and now have this one in our office hardwired to the network

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, DougD. I'm sorry to hear about the issues you experienced with the wireless connection on your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's good to know that the picture quality is satisfactory, and that you found a solution by hardwiring it to your network. For immediate assistance, please reach out to the Pioneer Hotline at 1-800-421-1404. They will be able to help you resolve any further issues.

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound clear picture easy to set up. Love the voice control remote control

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, DanT! It’s fantastic to hear that the setup was smooth and that you’re enjoying the clear picture, impressive sound, and convenient voice control. Sounds like the TV is making your viewing experience both easy and enjoyable. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Powerful TV at a Great Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this very affordable TV. We have a different, larger (other name brand) version in another room and I have to go to this Pioneer TV to watch some shows. It handles darker-hued shows better than the other one. I am very grateful for the price point on this TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Really appreciate your thoughtful review, ChrisP! It’s impressive that this Pioneer outperforms a larger brand-name TV in your home. Great to hear it handles darker scenes so well—definitely a hidden gem at this price point.
      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Affordable and great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very affordable and very reliable. Would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello KeanekN. Thank you for your recommendation. We’re glad to hear that you’re enjoying the great picture quality and finding the product both affordable and reliable. Your support means a lot and we’re happy it’s meeting your expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55in HDTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture but even better the sound right out of the set is great. Many flat screen tvs speaker fire back to the wall and the sound is a bit muffled. But not this Pioneer set. Picture quality is nice for the price of this tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ECfromSC, for the great feedback! We're delighted to hear that you're enjoying both the impressive picture and the standout sound quality of your TV—especially right out of the box. It’s fantastic to know the design is delivering a clear and immersive audio experience without the need for extra equipment. We truly appreciate you sharing your thoughts! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great and easy to set up. The picture and speaker really suprised me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and the image is very vivid. Highly recommended for the price point.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello ANGELS! Thank you for the great feedback. We’re happy to hear that the TV is working well and that the vivid image quality is standing out. It’s wonderful to know you feel it’s a great value at its price point. We truly appreciate your support and recommendation.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price and shows a nice picture. The Sound quality could be better however i hook up my Bluetooth speakers to the tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the picture quality and overall value of the TV. It’s great that you’ve found a solution for the sound by connecting Bluetooth speakers. Your input is appreciated and helps us continue improving the experience for our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer