Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
ENJOY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my Best Buy Pioneer XUMOTV and believe I made a great value choice. Simple to operate and setup was a breeze with the voice command system. Picture is quite good.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price and shows a nice picture. The Sound quality could be better however i hook up my Bluetooth speakers to the tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying the picture quality and overall value of the TV. It’s great that you’ve found a solution for the sound by connecting Bluetooth speakers. Your input is appreciated and helps us continue improving the experience for our customers.
Keith | Pioneer Support
- Pros mentioned:Picture quality
10/10 Smart Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works really well, it’s very pigmented and bright! 10/10
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, love the quality of the picture. Easy to navigate slim profile
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, JBPhx! We're so glad to hear you're loving the picture quality and finding the interface easy to use. The slim profile really adds a sleek touch to any space—sounds like it's been a fantastic addition to your setup. Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Great value, Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value, great tv. Very good sound. Easy set up. User intereface could be better. Prefer to use with apple tv and not Xumo
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your thoughtful feedback. We’re glad to hear that you’re enjoying the value, sound quality, and easy setup of your TV. It’s great that it’s working well with your Apple TV, and we appreciate your input on the user interface. Your comments help us improve and continue delivering a better experience.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Better pic and apps than many more expensive TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great apps including Apple Air Play, this TV performs as well or better than higher priced TV's sold by other manufacturers.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there! It’s great to hear the picture and app selection are outperforming expectations—even compared to pricier models. Enjoy the smart features and crisp visuals!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Tv review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv overall it is great picture quality perfect
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RobertH, thank you for your review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We’re thrilled to hear that you’re enjoying the excellent picture quality and overall performance. Your feedback means a lot to us as we strive to deliver the best viewing experience. If you have any questions or need assistance, please feel free to reach out to our support team. Patricia | Pioneer Support
- Pros mentioned:Price
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv and am so happy I was able to get it at such a great price! Definitely a snatch!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Connectivity
Help, connectivity issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture and sound of this TV, I purchased and it was delivered a week ago...BUT the connectivity issues are driving me NUTS! I have never ever had an issue like this before, I guess when I read the reviews I didn't think it would happen to me. Is there any way to fix this problem???
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you love the picture and sound quality of your new TV. However, we’re sorry to hear about the connectivity issues you’re experiencing. It’s frustrating to deal with such problems, especially after reading positive reviews. Please contact our customer service team for assistance with troubleshooting and resolving the connectivity issues. We’re here to help and ensure you have the best experience with your TV. Thank you for your patience and understanding. Keith | Pioneer Support
- Pros mentioned:Picture quality, Price
Pioneer experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have ever made in a tv. It’s the perfect size and the price is unbeatable. I’m so happy I bought this television. I couldn’t have bought it at any other store for this price. It has everything I could ever want in a smart tv.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Connectivity
wifi disconnects every 30 minutes when it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is junk! The tv is extremely slow. Good picture and sound too bad you cant enjoy it since the wifi connection is extremely unstable every 30 minutes or so you need to unplug to reconnect to wifi. Ifnyour looking for a smart tv to use wifi on this is not it. A complete waste of money!
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Price
Awesome for the price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV for the price. Are there better TV's out there? Sure, but you won't find anything better at this price point. Easy to setup. Easy to navigate. 4k looks amazing on this 55".
I would recommend this to a friend - Pros mentioned:Picture quality, Price
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We don't like the XUMO, but the TV is great. Nice picture and you can't beat the price!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Simple Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and easy setup. Have always wanted a pioneer tv. Have had many car and home stereos. Old school
I would recommend this to a friend - Pros mentioned:Picture quality
Great price but not as great 4K as I’m used to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is interesting out of the box, you have to create a xumo account which I didn’t enjoy. Then it is not sharp at all for being a 4k TV. It maybe looks 1080p at best. I’ve tried tweaking some of the settings and it looks better, but not a 4K TV. I’m actually thinking about switching it for a Samsung. If you are on a tight budget then I’d grab it and really learn everything about how to get that “4K” they’re advertising. But I’d rather spend $50 more and know I am getting a great TV.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello AntonioB. Thank you for sharing your honest feedback. We appreciate your thoughts on the setup process and picture quality. It’s great to hear that you were able to improve the viewing experience by adjusting the settings, and your input helps us understand where we can make improvements. We value your perspective and remain committed to delivering products that meet customer expectations.
Keith | Pioneer Support
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, I was not familiar with Zumo but it’s user friendly. The only con is the audio, I added a mini sound bar and it’s fine now.
I would recommend this to a friendGreat TV but no local tv capability without box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up replacing the tv because the box needed to pick up local channels cost almost as much as buying a new tv. This was necessary because the tv was manufacture without the internal electronics needed to pick up local tv data. A converter box is needed from the cable company or must be purchased. In my new residence it had to be purchased when I moved.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thanks for sharing your experience. We’re sorry to hear about the inconvenience with local channel access. Your feedback is valuable and helps highlight areas for improvement. We hope your new setup works well for you!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love. We now own 6 of these TVs. amazing picture, amazing sound!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, KimberlyM! We’re honored to be part of your home six times over! It’s amazing to hear how much you’re enjoying the picture and sound quality. Your continued trust in Pioneer means everything to us. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Amazing TV really good quality for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe this is less than $200 for a 55inch tv very clear image
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .That's fantastic to hear, AdrianA! We're thrilled you're enjoying the Pioneer 55" 4K UHD Smart Xumo TV and were able to snag such a great deal. A clear image at that size and price really is tough to beat!
- Shiela | Pioneer Support
- Pros mentioned:Ease of use
Great pic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price , easy to install great features
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Doris! We’re happy to hear the setup was smooth and the features are hitting the mark. Enjoy your new Pioneer TV!
- Shiela | Pioneer Support