Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great pic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price , easy to install great features
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Doris! We’re happy to hear the setup was smooth and the features are hitting the mark. Enjoy your new Pioneer TV!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Good but sound issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on Black Friday 2024 for $199. Can’t beat the price. Didn’t get a chance to Mount it on the Wall & connect anything until after Christmas. Love the clear picture, all the free streaming apps, sound quirky is good, However, regarding the sound there is a problem with latency. After it’s on for a while, maybe an hour, the sound lags. Lips out of sync with speech etc. Turning the TV off & back on corrects it but then a short time later it happens again. I have tried all recommended fixes- installing software updates, changed HDMI cable to premium grade, resetting audio to factory settings etc. Nothing has helped. Called tech support but they weren’t much help. If I could solve this issue it would be 5 stars.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi TylerS! We understand how frustrating it is to deal with sound latency, especially after trying all the recommended fixes. It's great you're enjoying the picture and features, but that sound issue is definitely impacting your experience.
We're sorry our initial tech support wasn't able to fully resolve this for you. If you'd like us to look into this further, please don't hesitate to reach out to our Pioneer customer support team (1-800-421-1404). We want to help you get that 5-star experience! We are here to help. - Mae | Pioneer Support
- Pros mentioned:Price
great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price this tv is hard to beat .... ive been buyig insignia for a while and this pioneer gives them a run for their money ..... if pioneer would make bigger tvs they would be a lock.... 55 inch for less than 200 cant be beat
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the fantastic feedback, JameliaD! We're so glad to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV has impressed you, especially at such an incredible value. It’s great to know it’s standing strong alongside your previous favorites, and we love your enthusiasm for seeing even bigger options in the future. Your support and insights mean a lot! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Crystal clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality crystal clear pixels. Thin and easy to operate. Definitely see the difference in 5 star quality
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great first week
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Esay to setup, connecting and streaming video are great. playing game consoles on are great even with split screens. I do have to switch the picture mode sometimes to bright for some movies
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer Xumo tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv ,good price,great picture always loved pioneer good product. I recommend.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, SamuelR, for your enthusiastic feedback! It's fantastic to hear that you're enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and that it continues to live up to the quality you've come to appreciate. Your recommendation means a lot and reflects the value and performance this TV delivers. Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Awesome television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television was delivered on time and shows a great picture
I would recommend this to a friend - Pros mentioned:Picture quality, Setup
Fantastic Purchase x 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was easy to set up. Great picture Sounds great too. Fantastic buy. I'm buying another one because my TV is going out. I've had Samsung and LG. Both didn't last long.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and I love the audio as well! Definitely worth the price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Blade9023, for your enthusiastic review. We’re delighted that both the picture and audio are hitting the mark for you. It’s great to know you feel it’s worth every penny. Tine | Pioneer Support
- Pros mentioned:Picture quality
Solid buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been great. No issues. Clean picture great sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello RobertC! Thank you for sharing your experience! We’re glad to hear the TV has been performing well with no issues. It’s great to know the picture is clean and the sound quality is delivering a satisfying experience. We appreciate your feedback and support.
Keith | Pioneer Support
- Cons mentioned:Volume
Soundxsystem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a speakercsound system for this Tv. Needing more Volume
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the feedback, Walter! If you're looking to boost the volume, a soundbar or speaker system can really enhance your setup. Let us know if you need help picking one!
- Shiela | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Good bargin!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality - very crisp; easy set-up with option to stand or install on wall
I would recommend this to a friend - Pros mentioned:Picture quality
TV is great with a good streaming box attached
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Great Picture no issues. The only con is the Xumo OS and it's gated software. They give you a few apps but you have to get your subscription through XUMO so I just put a google TV ONN and the TV is much better with a good streaming box
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, pebear, for your detailed feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you're enjoying the great picture quality and overall performance. Your insights about the Xumo OS and your solution with the Google TV ONN are valuable, and we appreciate you sharing your experience with us. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv. It’s the second one I have purchased. Great price and wonderful quality.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Rebecca! It means a lot that you came back for a second one. We're happy you're loving the quality and value!
- Shiela | Pioneer Support
- Pros mentioned:Color, Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it just the right size. A beautiful color. Easy to set up comes with directions.
I would recommend this to a friend - Pros mentioned:Picture quality
TV with perfect picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect and has a great picture and sound. I highly recommend it to everyone. It also has the ability to install very easy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Salvatore! We're so glad you're enjoying the stunning picture and sound. Easy setup and top-notch performance—great to hear it's hitting all the marks!
- Shiela | Pioneer Support
- Pros mentioned:ColorCons mentioned:Volume
Going where I never have gone before pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was excellent the color is great. Only 2 issues about it it makes my stereo pop. Where is my old one did not and the volume is not quite as loud as my older one
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer Xumo Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and great value for the price the sound is a little low overall i never had no problems
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying the great picture and value of your TV. While the sound may be a little low, it’s great to know that overall you haven’t experienced any issues. We appreciate your support and trust in our product.
Keith | Pioneer Support
- Pros mentioned:Picture quality
In love with the tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Bang for your buck a little bit different, but I know the old school pioneers were a good quality And this one did not disappoint.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV!
We’re thrilled to hear that the TV lived up to the legacy of Pioneer’s trusted quality and gave you great value for your money. It’s wonderful to know that even with a few differences from older models, this one did not disappoint.
If you ever have questions or want tips to explore more features, we’re here to help. Thanks again for your support and for choosing Pioneer! Ivy | Pioneer Support
- Pros mentioned:Picture quality, Setup
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to work setup was easy beautiful picture an sound
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your feedback, RodrickV! We're thrilled to hear that you found the setup easy and are enjoying the beautiful picture and sound quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your positive experience is exactly what we aim for, and we appreciate you taking the time to share it with us. Jeth | Pioneer Support.