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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,331 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Picture at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a very clear picture and works great for a really good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are alot better than i expected. They dont cost that much but the quality is worth way more.i have to at home, and would definitely recommend this tv for others to buy

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DeanthonyH,

      Thank you for your fantastic feedback! We're thrilled to hear that the picture and sound quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV exceeded your expectations. It's great to know that you find it to be a valuable purchase and that you have two at home. We appreciate your recommendation! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is so good quality is good and sound is also good ive had for a while and no problems very inexpensive

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the wonderful feedback, MarisaM! We're so happy to hear the Pioneer 55" Class LED 4K UHD Smart Xumo TV has been delivering great quality and sound, and that it's been a reliable part of your setup. Your experience means a lot—thanks for sharing! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    great TV with low price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality for this price, but it i shard to find a remote if the original one is broken. Most of the universal remote is not working with this TV. I found one that is really cheap but working okay but it is still suck feel like candy.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear you appreciate the high quality at a great price. Your comments about the remote are valuable, and we'll take them into consideration to improve our products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    I dig the TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and I really appreciate the color and the size of it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    RECOMMENDED!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart television I could buy. it was well worth it. sounds is great also. The color is great it is all around great smart television.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience, Mosreview. We’re dedicated to providing the best 55" TV, and your feedback motivates us. - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality for this TV. Would definitely buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Nice Tv Nice Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture great price many features . Pioneer is still in the tv game many people just don't know . Now you know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was easy to set up .havent had any problems airplay and streaming works fine the firestick works fine the picture is clear and bright .havent done any gaming on it yet but so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it worth the price got it for very cheap works just like any other tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear you're enjoying the value and performance of your TV. It's great to know it delivers just like any other, especially at such a great price. We appreciate your support and hope it continues to serve you well.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase, Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is Excellent- We wanted to have a TV that we could use outside on a roller Cart for family gatherings and game night. The picture is clear and the sound is crisp. This is not an (outdoor television) - but we roll it out to watch the game in the backyard and it is great. We caught it on the Black Friday Sale and I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, sound quality, ease of use, and I love that Xumo is built in.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JosephQ, for your fantastic feedback! We’re delighted to hear that you’re enjoying the great picture and sound quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s wonderful to know that you find it easy to use and appreciate the built-in Xumo feature. Your review will surely help others in their decision-making. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55" Pioneer 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has incredible picture and decent sound, especially for the price. The only drawback is that Xumo doesn't have as many apps as some other streaming devices. This is easily solved with a Fire stick or Roku device. Overall excellent TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you're enjoying the incredible picture and sound quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV.

      We understand the limitation with the Xumo platform's app selection. As you mentioned, using an external streaming device like a Firestick or Roku is a great solution to access a wider range of apps.

      If you have any other questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best experience possible.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    get you one! next time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DEAL! Checkout the sales you WIN! Huge, and clear wonderful for sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer xumo tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing service was great best buy lives up to the name

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! We're glad you’re enjoying the amazing picture quality and had a great experience with Best Buy. Appreciate the kind words and support!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Way Better Than Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I walked into BestBuy fully expecting to buy a samsung tv, because that is all the other TVs I have. However, we had an old Vizio that just died and so I didn't want to spend too much to replace it. Walking in, this was right next to the Samsung Crystal which I came to buy, for $100 cheaper was the pioneer which I recognized as a reputable brand. After looking at the specs, seeing that it was backlight instead of edge lit like the samsung, I went out on a limb and got this one. I do tend to like the samsung Tizen better, but the tv gave me everything I was looking for, I would suggest to anyone looking for a good cheap 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55" - value at this size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Pioneer TV. I love the menu system. It just feels like a quality screen. Picture and sound quality are amazing. 5 stars.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much, SoundC! We’re honored to be your first Pioneer TV experience. It’s great to hear the menu system and screen quality stood out we hope it continues to impress!

      Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy good for the price! Quality image and sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback. We’re glad to hear that the TV has delivered impressive image and sound quality at such a great price. It’s always rewarding when a product exceeds expectations and offers real value. Your experience highlights the performance and affordability that make this TV a smart choice, and we truly appreciate your support. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great, no issues so far. I recommend product. Pricing is good too.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi LisetteH! It's great to hear that you're enjoying your new Pioneer TV! It sounds like the picture quality and performance are living up to your expectations. Thanks for the positive feedback and recommendation!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for outdoor patio and pool space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for outdoor patio and pool space. Just the right size. Speakers are on underside/back, so it's great for listening to music on You Tube.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback, PoolTVWatcher! We're happy to hear the TV is a perfect fit for your outdoor setup and that you're enjoying the sound performance while streaming music—sounds like an ideal way to relax by the pool. Your experience truly highlights the versatility of the TV, and we appreciate you sharing it! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer