Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works great and the image is very vivid. Highly recommended for the price point.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello ANGELS! Thank you for the great feedback. We’re happy to hear that the TV is working well and that the vivid image quality is standing out. It’s wonderful to know you feel it’s a great value at its price point. We truly appreciate your support and recommendation.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound clear picture easy to set up. Love the voice control remote control
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, DanT! It’s fantastic to hear that the setup was smooth and that you’re enjoying the clear picture, impressive sound, and convenient voice control. Sounds like the TV is making your viewing experience both easy and enjoyable. Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Great Purchase, Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is Excellent- We wanted to have a TV that we could use outside on a roller Cart for family gatherings and game night. The picture is clear and the sound is crisp. This is not an (outdoor television) - but we roll it out to watch the game in the backyard and it is great. We caught it on the Black Friday Sale and I am pleased.
I would recommend this to a friend - Pros mentioned:Picture quality
Dim af Bright af. Good tv tho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it was just based on price, I'd give 5 stars. But as an overall product, I gotta give 4 stars. The picture and sound is good quality, except for the ability to control the brightness. My other tv's brightness is fully controllable, but this one appears dim for certain media, except for YouTube when your girlfriend is trying to sleep. Then it's like the Alien scene from Close Encounters and my retinas are burned off. I get why it cost me only $200
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Connectivity
Unplug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture For some reason I have to unplug and plug it back in in order for my WiFi to stay connected
I would recommend this to a friend - Pros mentioned:Picture quality
Good bang for you're buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't be it for the price!! Picture and sound are great.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello JosephF. Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the great picture and sound quality, especially at such an unbeatable price. Your experience motivates us to keep delivering products that offer excellent value and performance.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Good but not great.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the product is worth the price. However, the sound quality is not up to par with the rest of the products other features such as the picture quality and brightness for example.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, Nomar! We're pleased to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be a good value, especially with its impressive picture quality and brightness. Your insights on the sound quality are valuable to us, and we appreciate you sharing them. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
55" Pioneer 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has incredible picture and decent sound, especially for the price. The only drawback is that Xumo doesn't have as many apps as some other streaming devices. This is easily solved with a Fire stick or Roku device. Overall excellent TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that you're enjoying the incredible picture and sound quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV.
We understand the limitation with the Xumo platform's app selection. As you mentioned, using an external streaming device like a Firestick or Roku is a great solution to access a wider range of apps.
If you have any other questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best experience possible.
Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Pioneer ... Xumo ... a good buy.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer Xumo ... a surprsingly decent watch. Does as expected and a decent price price. Good colors and acceptable sound. Normally a great price point find.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, DBColes. We are pleased to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV met your expectations and provided a satisfying viewing experience. Your support and insights are appreciated, and we are glad you found it to be a great value. Tine | Pioneer Support
Great TV but no local tv capability without box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up replacing the tv because the box needed to pick up local channels cost almost as much as buying a new tv. This was necessary because the tv was manufacture without the internal electronics needed to pick up local tv data. A converter box is needed from the cable company or must be purchased. In my new residence it had to be purchased when I moved.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, thanks for sharing your experience. We’re sorry to hear about the inconvenience with local channel access. Your feedback is valuable and helps highlight areas for improvement. We hope your new setup works well for you!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Pioneer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, love the quality of the picture. Easy to navigate slim profile
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the great feedback, JBPhx! We're so glad to hear you're loving the picture quality and finding the interface easy to use. The slim profile really adds a sleek touch to any space—sounds like it's been a fantastic addition to your setup. Jeth| Pioneer Support.
- Pros mentioned:Picture quality
Affordable and great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, very affordable and very reliable. Would recommend.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello KeanekN. Thank you for your recommendation. We’re glad to hear that you’re enjoying the great picture quality and finding the product both affordable and reliable. Your support means a lot and we’re happy it’s meeting your expectations.
Keith | Pioneer Support
- Pros mentioned:Picture quality, Price
Perfect tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cristal clear image It was the best deal great quality for the orice
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are alot better than i expected. They dont cost that much but the quality is worth way more.i have to at home, and would definitely recommend this tv for others to buy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi DeanthonyH,
Thank you for your fantastic feedback! We're thrilled to hear that the picture and sound quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV exceeded your expectations. It's great to know that you find it to be a valuable purchase and that you have two at home. We appreciate your recommendation! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
TV with perfect picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect and has a great picture and sound. I highly recommend it to everyone. It also has the ability to install very easy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks, Salvatore! We're so glad you're enjoying the stunning picture and sound. Easy setup and top-notch performance—great to hear it's hitting all the marks!
- Shiela | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
No issues! Great Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup! Bought this for my girlfriend. Picture and sound with a simple sleek look. Bought at a good price too.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Pioneer smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!!! Best price ever!!! Good quality
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Easy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, great price, good value. Set up was a breezse.
I would recommend this to a friend - Pros mentioned:Picture quality
In love with the tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Bang for your buck a little bit different, but I know the old school pioneers were a good quality And this one did not disappoint.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your enthusiastic review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV!
We’re thrilled to hear that the TV lived up to the legacy of Pioneer’s trusted quality and gave you great value for your money. It’s wonderful to know that even with a few differences from older models, this one did not disappoint.
If you ever have questions or want tips to explore more features, we’re here to help. Thanks again for your support and for choosing Pioneer! Ivy | Pioneer Support
- Cons mentioned:Remote control
great TV with low price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality for this price, but it i shard to find a remote if the original one is broken. Most of the universal remote is not working with this TV. I found one that is really cheap but working okay but it is still suck feel like candy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear you appreciate the high quality at a great price. Your comments about the remote are valuable, and we'll take them into consideration to improve our products. Enjoy your TV! Jeth | Pioneer Support.