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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,331 reviews
  • Rated 5 out of 5 stars

    TV works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and look is amazing. The only downfall is it doesn’t work with my voice remote. The tv does come with a basic remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased another 55" TV and was not 100% happy with our purchase so we called Best Buy. They suggested us to make an exchange for the model of our choice. They were very helpful and friendly. They also mentioned that they will pick up the returning 55" TV at the same time as delivering the New Pioneer Xumo 55"tv without any Problems. There Customer Service agents are awesome and friendly and made it an easy transaction.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience! We’re glad to hear that Best Buy was able to assist you with a smooth and friendly exchange process. It’s great to know that the delivery and pickup were handled without any issues and that the customer service team made everything easy and convenient. We appreciate your support and are happy the new Pioneer Xumo TV is meeting your expectations. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Great for Netflix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for its price . But I done like that it don’t have any apps store , all apps are pre downloaded. So you can’t use browser , and some of other apps that could be on better tv’s

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Linex, thanks for the honest feedback! It’s great to hear you’re enjoying the TV for Netflix and overall value. You're right—the Xumo platform comes with preloaded apps and doesn’t support app downloads or web browsing, which can be limiting for some users. We appreciate your insight and hope the built-in apps still meet most of your streaming needs! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great pic, horrible xumo app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are great. The xumo tv function is Horrid. It takes forever to load and glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Pioneer smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! Best price ever!!! Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV 55-inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $199 at 55 inches it's pretty tough to beat. Seems like you are getting more than 199 worth of tv to me. Works great. Hooked up to a sound bar immediately so I can't review the speakers on this TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello DavidP. Thank you for sharing your feedback. We’re glad to hear that your 55-inch TV offers great value and works perfectly for your setup. It’s great to know you’re enjoying the performance and features, and your input helps us continue delivering quality products that meet customer expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    EdmundS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied with performance and price, happy with the decision

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re satisfied with both the performance and the price. It’s great to know the product has met your expectations and that you’re happy with your decision. We appreciate your support. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV sound and quality is amazing. Great quality for such a low price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, ErinB, for your fantastic review! We are so glad to hear you're loving the amazing picture and sound quality of your new Pioneer 55" 4K TV. Enjoy the great entertainment!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    PIONEER XUMO 55’ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t know about the latest and greatest tech, like me sometimes, It’s actually a decent tv, if you can get past the slightest but noticeable slowness of the TV, it’s pretty good for the price, what I mean by slow is when you watch the people talk it’s off by some seconds, this can be annoying, I don’t use Xumo tv, but tried it, it’s slow as well I use my Roku, Apple TV and fire tv cube, overall it’s okay, no real issues, definitely would recommend if you are on a tight budget

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We appreciate your honest feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV, TexanUSA. We understand your concerns regarding the slight slowness and audio sync, and we're glad to hear that it's otherwise a decent TV for the price, especially for those on a tight budget. Your insights about using external streaming devices are also very helpful. Thank you for your recommendation! If you have any questions or need assistance in the future, don't hesitate to reach out! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cristal clear image It was the best deal great quality for the orice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent value 55" 4K TV from a known brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for a large 4K TV. Picture quality is very good. Only negatives would be the Smart features which load slowly (which I just use an Apple TV for all of my streaming apps) and the speakers (which is universal for modern TVs) which is solved by using either a soundbar or receiver with external speakers. Refresh rate is 60Hz but I haven't seen visible issues with action scenes.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Y2Jones, thank you for your feedback! We're pleased to hear that you're finding our large 4K TV to be a great value with very good picture quality. We appreciate your understanding regarding the Smart features and speakers, and it's great that you've found suitable alternatives. We're glad that you haven't experienced any issues with action scenes despite the 60Hz refresh rate. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Jeth | Pioneer Support.  https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish setting up was the easiest we have experienced. The color and quality are phenomenal. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Pioneer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was as advertised sharp, clear picture, great looking.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the television delivered a sharp and clear picture as advertised. It’s great to know the overall look and performance met your expectations and added value to your viewing experience. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv simply by brand name recognition bi always loved my Pioneer stereo back in the day. Brand did not disappoint. This is a great tv!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JT01, for sharing your great experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're so glad to hear that the brand lived up to your expectations and brought back those positive memories from your stereo days. It's always rewarding to know our customers are enjoying their new tech and finding lasting value in trusted brands. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV good price good quality works well volumes good connections are easy picture good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback, Internet. We're happy to hear that the Pioneer 55" Smart Xumo TV met your expectations with its clear picture, user-friendly connections, and strong overall performance. Your satisfaction with both the quality and value means a lot to us. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice. light weight. very clear and big enough for a bedroom, especially if you need glasses, no need to wear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer XUMO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good for the money. Great picture and sound is very good, easy to set up, and no problems hooking up to my wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Pinoneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s new no issues. Screen is very clear and sound is good even with out sound bar. Easy set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, Great price and I’ve been using for almost one year and had not problems.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, GABRIELS, for sharing your experience. We’re glad to know your Pioneer 55" Class LED 4K UHD Smart Xumo TV has been reliable and trouble-free over the past year. It’s great to hear the value and performance have held up well, and we appreciate you being part of the Pioneer family. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very good, sound is good. Great price. WiFi setup was fast.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing your feedback! We're glad to hear you're enjoying your Pioneer 55" 4K UHD Smart Xumo TV. It's great to know that the picture, sound, and quick Wi-Fi setup met your expectations. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer