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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,376 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Old School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it has a decent screen. Only negative I can give is that you can’t add app to this smart tv.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, RobertP! We're glad to hear you're enjoying the screen quality of your Pioneer 55" Smart Xumo TV. Your input is truly appreciated and helps us understand what features matter most to our users—it’s great to know the TV is delivering value and a satisfying viewing experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV really good quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe this is less than $200 for a 55inch tv very clear image

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's fantastic to hear, AdrianA! We're thrilled you're enjoying the Pioneer 55" 4K UHD Smart Xumo TV and were able to snag such a great deal. A clear image at that size and price really is tough to beat!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. It’s the second one I have purchased. Great price and wonderful quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Rebecca! It means a lot that you came back for a second one. We're happy you're loving the quality and value!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Pioneer XUMO TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Color, sound un-cluttered remote with voice feature. Ease of programming and understanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Happy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, able to hook up and get it operational with easy. Sound quality is poor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and I love the audio as well! Definitely worth the price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Blade9023, for your enthusiastic review. We’re delighted that both the picture and audio are hitting the mark for you. It’s great to know you feel it’s worth every penny. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fantastic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic television for the price and love the choices XUMOTV offers.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback. We’re happy to hear that you’re enjoying the television and finding great value in its performance and features. It’s great to know that the XUMO TV platform is offering a variety of choices that enhance your viewing experience. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Price

    Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay and color is pretty decent. Great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. The picture is awesome. And the sound is like listening to it through a speaker bar

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, appreciate the feedback! Glad to hear the picture and sound are hitting the mark—enjoy that cinematic experience!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this TV picture is great has plenty of streaming options and easy to connect phone if needed. Volume is awesome !!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback! We’re happy to hear that you’re enjoying the impressive picture quality, wide range of streaming options, and the convenience of connecting your phone. It’s also wonderful to know the volume performance is meeting your expectations. We appreciate your support and are glad the TV is delivering a satisfying experience. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Soundxsystem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a speakercsound system for this Tv. Needing more Volume

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the feedback, Walter! If you're looking to boost the volume, a soundbar or speaker system can really enhance your setup. Let us know if you need help picking one!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Quality for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with enough settings to adjust to your room and preferences. Sound quality is very good for a mid-sized bedroom. The Xumo capability works well as does the AirPlay feature. The remote is lightweight but works well and handles day-to-day usage perfectly. Overall, this TV is a terrific purchase for someone that wants a nice sized TV in a bedroom or even smaller family room. The only aspect that might be needed to use in a larger area is a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great tv found it on the deal of the day

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been great. No issues. Clean picture great sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello RobertC! Thank you for sharing your experience! We’re glad to hear the TV has been performing well with no issues. It’s great to know the picture is clean and the sound quality is delivering a satisfying experience. We appreciate your feedback and support.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    cheap option

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impressive picture quality with sharp 4K resolution and vibrant colors. Its built-in Xumo streaming platform is user-friendly, providing easy access to a wide range of apps. A solid budget-friendly option for anyone looking for a large screen with smart features.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that you’re impressed with the picture quality and vibrant colors of the 4K resolution. It’s great to know that you find the built-in Xumo streaming platform user-friendly and appreciate the wide range of apps available. We’re glad you see it as a solid, budget-friendly option for a large screen with smart features. If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new TV! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, very lightweight. Bought for my daughter for Christmas & she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy this TV is to use. Nice picture/sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, PaulH! We're delighted to hear that you're enjoying the ease of use and the picture and sound quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your positive comments are greatly appreciated and help us continue to offer excellent products. Enjoy your TV! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    It’s Complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been a thorn in my side. I didn’t realize that it was a Xumo (Spectrum) product when I purchased it. To get to antenna tv you have to click on antenna to watch regular tv, it doesn’t stay, we have to keep scanning for channels and the remote is confusing for my 87 year old father. There is a circle in the middle of another circle you use to select the channel and input. Thought about signing up for Xumo streaming through spectrum but you have to get a box which doesn’t make sense since the tv has the software on it already. Would not purchase again knowing all all the above. We also had to purchase a stand that supports in the middle instead of using the little legs that comes with the tv, the counter we have it on is smaller than the tv but it works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the pic quality a bunch. Very easy to install and setting was user friendly as well. Overall, I like the deal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great price but not as great 4K as I’m used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is interesting out of the box, you have to create a xumo account which I didn’t enjoy. Then it is not sharp at all for being a 4k TV. It maybe looks 1080p at best. I’ve tried tweaking some of the settings and it looks better, but not a 4K TV. I’m actually thinking about switching it for a Samsung. If you are on a tight budget then I’d grab it and really learn everything about how to get that “4K” they’re advertising. But I’d rather spend $50 more and know I am getting a great TV.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello AntonioB. Thank you for sharing your honest feedback. We appreciate your thoughts on the setup process and picture quality. It’s great to hear that you were able to improve the viewing experience by adjusting the settings, and your input helps us understand where we can make improvements. We value your perspective and remain committed to delivering products that meet customer expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer