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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,331 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55 inch Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv picture and sound is awesome decent price also

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the TV delivers excellent picture and sound quality while remaining affordable. It’s always great to know our products provide strong performance and value. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55' Pioneer tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Good service. Sound and picture are great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words. We’re glad to hear you’re satisfied with the purchase and that the sound and picture quality are meeting your expectations. It’s always great to know our customers are enjoying both the product and the service.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great price, good value. Set up was a breezse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    No issues! Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Bought this for my girlfriend. Picture and sound with a simple sleek look. Bought at a good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, still the same since day, highly recommended

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Alan! It’s awesome to hear the image quality has held up over time. Consistency like that is what we aim for—really appreciate the recommendation!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer xumo tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price the Oled is great plastic fills cheap but tv screen is great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing your experience, SantiagoM! We're glad to hear you're enjoying the vibrant OLED display and overall value of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know the screen performance is standing out—appreciate your feedback! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Dim af Bright af. Good tv tho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it was just based on price, I'd give 5 stars. But as an overall product, I gotta give 4 stars. The picture and sound is good quality, except for the ability to control the brightness. My other tv's brightness is fully controllable, but this one appears dim for certain media, except for YouTube when your girlfriend is trying to sleep. Then it's like the Alien scene from Close Encounters and my retinas are burned off. I get why it cost me only $200

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Unplug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture For some reason I have to unplug and plug it back in in order for my WiFi to stay connected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. Easy setup and super clear picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you found the TV amazing and that the setup process was easy. It’s great to know the picture quality stood out and added to your overall experience. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Picture is nice. Sound is clear. Only one thing I would change is remote. It lags sometimes and to turn on TV takes pressing on button a couple of times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer 55" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great sound and picture easy-to-use like that the tv has voice control would recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv for our bedroom. We enjoy the quality of picture, it’s crisp and clear. The sound quality is excellent too. Best Buy employee was helpful with our purchase too!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the crisp and clear picture quality and excellent sound, and that the Best Buy employee was helpful with your purchase. Your feedback is greatly appreciated and helps us continue to offer quality products and services. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Justin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a excellent smart tv great internal speakers and even better video quality on my streaming and my Xbox

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JustinP. We’re thrilled you’re enjoying the Pioneer Smart TV for both streaming and gaming. It’s wonderful to hear the built-in speakers and video performance are hitting the mark. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok tv for the price. I bought this tv as an extra tv on the dinning for my house. It was working great for about 56 months and know Im having an issue with the WIFI. the tv would loose wifi connection with my modem. I have to do a factory reset on the tv and the wifi will work again. Totally sucks. I just found out it's a know issue. Luckily the tv is still under warranty. Hopefully I get a new one .

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello RobertR! Thank you for sharing your experience. We’re glad to hear the TV served its purpose well for several months and that you found it to be a good fit for your space. We understand how frustrating it can be to deal with Wi-Fi connectivity issues, especially when it interrupts your viewing experience. It’s reassuring to know the TV is still under warranty, and we hope the resolution process goes smoothly for you. Your feedback is valuable and helps us continue to improve.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great gift for my uncle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my uncle who’s in a nursing home. He loves it. Easy to operate, great picture & sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture easy setup good audio. Had to get used to the Zumo at first but just as functional as Roku tvs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very, very happy with the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I took a chance on this 4k UHD TV when it was on sale last Nov for a low price of $199. The picture quality has been great. Ditto for the streaming apps. I can't comment on the speakers in the TV because it's all being handled by my Bose home theater. Hence the three star rating for Sound Quality. It didn't make much sense to leap to OLED (at this time) for way more money especially when TV was replacing a seven year old Samsung HD LCD TV. This TV will satisfy me for the time being to allow the prices of OLED to come down to earth.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, Great picture Quality awesome price.!!

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the TV’s picture quality and found it to be a great deal. It’s always rewarding to know our products deliver both performance and value. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great tv found it on the deal of the day

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV, Great picture and great sound super easy to navigate all the smart features would definitely buy again

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DonH, for the fantastic feedback! We're so glad to hear you're loving the picture, sound, and smart features on your Pioneer 55" Class 4K UHD TV. It's always rewarding to know our products are delivering a great experience right out of the box. We truly appreciate your support and kind words. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer