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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,331 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, great. Color is crisp and setup is easy, happy with purchase.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, STANLEYW! Your satisfaction with the crisp color and easy setup means a lot. We’re happy to know your purchase is delivering exactly what you hoped for. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The right size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right size to watch movies and play games. It shows a great picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Thanks so much for your feedback! We're thrilled to hear that the 55" Pioneer Smart TV is hitting the sweet spot for your movie nights and gaming sessions. Great picture quality makes all the difference, and we're glad it's delivering the experience you were hoping for. Enjoy every pixel! |Angelica| Pioneer Support| BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Price

    Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay and color is pretty decent. Great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Happy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, able to hook up and get it operational with easy. Sound quality is poor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for an affordable TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and connect all my streaming services, great picture quality and sound, a big improvement over the previous TV I had.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi AbigailU,
      Thank you for sharing your experience! We’re thrilled to hear that your Pioneer 55" Xumo TV was easy to set up and that you’re enjoying the improved picture and sound quality. It’s great to know it’s a big upgrade from your previous TV. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Videos and audio are pretty good. The only con for me, is that it's a little slow to respond.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, JoshuaO! We're glad to hear you're enjoying the video and audio quality, and we truly appreciate you sharing your experience—it’s insights like yours that help highlight what’s working well and what users value most. Your input is always appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid t.v.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good picture. Xumo TV is pretty good also. Amgood bang for the buck

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, user787137! We're glad to hear you're enjoying the sound and picture quality of your Pioneer 55" Smart Xumo TV, and that the Xumo platform is adding to the experience. It’s great to know you’re finding excellent value—thanks for sharing your thoughts! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Quality for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with enough settings to adjust to your room and preferences. Sound quality is very good for a mid-sized bedroom. The Xumo capability works well as does the AirPlay feature. The remote is lightweight but works well and handles day-to-day usage perfectly. Overall, this TV is a terrific purchase for someone that wants a nice sized TV in a bedroom or even smaller family room. The only aspect that might be needed to use in a larger area is a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it does it job and it was cheap for a 55”. Would recommend

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Demetrius, for the kind words. We’re thrilled you’re enjoying your 55” Pioneer TV and that it’s delivering both performance and value. Your recommendation means a lot to us. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    TVlandia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for a good price from the best BEST BUY this and that side of the Mississippi. Quality and durability is what I was looking for and I got more than I bargained for. Will be back to purchase another for the bedroom.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, CalebJ, for the enthusiastic review of your Pioneer 55" Smart Xumo TV. It’s great to know the quality and durability exceeded your expectations, and we’re thrilled you’re planning to add another to your bedroom setup. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time buying a TV in over 15 years. This was a great purchase it came fast and the delivery men were nice. Easy to set up ourselves and great pictures.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, AmandaR, for your fantastic feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that your first TV purchase in over 15 years was a smooth and satisfying experience, from the speedy delivery to the ease of setup and the great picture quality. Your positive comments mean a lot to us, and we're glad you are enjoying your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I really enjoy this item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Clear screen easy to navigate. Would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV!

      We’re so glad to hear that you’re enjoying the clear screen and easy navigation. It’s always rewarding to know when a product delivers a smooth and satisfying experience. Your recommendation means a lot to us and to other shoppers considering this TV.

      If you ever have any questions or need support, we’re here to help. Enjoy your viewing! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price. True picture settings are limited however after some time proved not top be an issue. Sound is quite good for built-in's, even has a bass control. XUMO interface works surprisingly well too!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, OneWhoWaits, for your insightful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're pleased to hear that you're enjoying the TV's great value, sound quality, and the XUMO interface. It's wonderful to know that the picture settings turned out to be satisfactory over time. Your positive comments are greatly appreciated! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I could win a $400 gift card.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures quality great sound and brightness. Bought it as a gift for my father in law. He loves it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that the picture quality, sound, and brightness are excellent, and that your father-in-law loves his gift. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has great picture and sound. Would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JohnM, for sharing your experience. We’re pleased to hear the picture and sound quality are meeting your standards. It’s great to know the TV is making a positive impression. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not the Pioneer tv experience of the past!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in March 2024. It has never ever been able to connect to internet. It is directly connected through my Roku via HDMI to tv, which acts as my steaming tuner. Directly connecting to this tv with Ethernet does not wok. Forget the Wi-Fi connection, since it is an endless loop of failure to connection pop ups. The technician assistance is an endless loop of human failures. Spend hours talking to well intentioned helpers, but nothing recommended worked. However, the picture and sound is very good through the Roku receiver. We use the tv as a monitor only. Since we are disabled and unable to physically return this tv, we have put up with the sense we got shortchanged. We have an extended service plan which we will execute as soon as the time frame allows and ask for a fix or replacement. Also, the response to this rating will be the typical manufacturer regrets and please contact us for more of your time to waste.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful display of image. This is a very smooth television and the 4k quality is impeccable.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the fantastic feedback, user942979! We're delighted to hear that you're enjoying the smooth performance and stunning 4K display of your new Pioneer 55" Smart Xumo TV. It's always great to know when a product delivers a truly impressive viewing experience—your satisfaction is what we aim for! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to connect, easy install. Easily adjusted color settings to my preference.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, ShannonT! We're happy to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV has been easy to set up and customize to your liking. It’s great to know the picture quality and user-friendly features are enhancing your viewing experience—your input is truly appreciated! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, very lightweight. Bought for my daughter for Christmas & she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my elderly neighbors that had an old non smart tv. This was perfect and they can watch TV again. (Gunsmoke) lol

    I would recommend this to a friend