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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,331 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the pic quality a bunch. Very easy to install and setting was user friendly as well. Overall, I like the deal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv quality is good wish there where more apps available as well as a iptv player

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for sharing your thoughts, DonaldD! We're glad to hear you're enjoying the TV's quality—it’s great to know it’s meeting your expectations. We truly appreciate your suggestion about expanding the app selection and including an IPTV player, as feedback like yours helps highlight what matters most to our customers. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price & great picture! I installed it in the bedroom and it has vivid color and clear picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi CajunCooker, thannk you for giving positive feedback with Pioneer - 55" Class LED 4K UHD Smart Xumo TV. Glad you are happy and satisfied, thank you for supporting pioneer. Rest assured that we will continue to provide the best and excellent service. Feel free to ask if you need further assistance1 - Yanne | Pioneer Support | https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv even better price I wasn't even in the market for a tv but could not pass up this great deal.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're thrilled to hear that you found the TV to be very nice and the price irresistible, even when you weren't initially looking for a new TV. Enjoy your great deal! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv! I purchased 2 of them for my business, and it was the best design ever. I love the quality, and its not crazy expensive!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi IngridR,

      Thank you for your positive review of the Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We're thrilled to hear that you absolutely love the TV and that it has been a great addition to your business. It's wonderful to know that you appreciate the design, quality, and affordability of our product. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer XUMO 55"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 55" TV, works great for me in my living room!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi PatriciaJ, thanks so much for the great review! We're thrilled to hear you're enjoying your new Pioneer Xumo TV in your living room.

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Serviceable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what is expect for price tv streaming picture is decent movie streaming is good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello MarcusS!Thank you for your feedback. We’re glad to hear the TV is meeting your expectations for the price. It’s great to know that both TV and movie streaming are working well and that the picture quality is decent. Your input helps us continue offering reliable and affordable entertainment options.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Sound for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money! The picture is clear and vibrant, the sound is crisp and has some bass to it. The menu and functionality is very user friendly! Overall great TV for the price

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, ErickM! We're thrilled to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that the picture quality, sound, and user-friendly menu have met your expectations. If you have any questions or need further assistance, feel free to reach out. Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television. I have no complaints at all. Great TV and a great price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, SteveR. We're glad to hear the 55" Smart Xumo TV delivered excellent value and performance. It’s wonderful that you’re fully satisfied with both quality and price. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had low expectations for this tv due to the price but this tv exceeded my expectations by far. The picture quality is on par with much more expensive items. I especially enjoy the media center. It's easy and quick to navigate. We will certainly be looking at this brand again for future purchases. The built in speakers are not excellent (like most tv's); however they are more than sufficient without speaker bars, surround sound, etc.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi GeorgeS! Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that it exceeded your expectations and that you're impressed with its picture quality, especially considering its price point. We appreciate your feedback and your consideration of our brand for future purchases. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer 55'' smart tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always go for Samsung this time we went for Pioneer such Great quality easy set up we very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. It has pretty good tv speakers and the home menu is very easy to use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RudyJ. We’re glad to hear the TV delivered a great picture and that the speakers and user-friendly home menu added to your viewing experience. It's great knowing the setup felt smooth and intuitive. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. I was skeptical because I know pioneer makes great stereos and speakers, but tvs. I didn't know what to expect. The quality of the picture is amazing and pioneer put the same effort of their stereos into the audio of the TV. Listening to movies and songs, wow. This TV was so good that I went and bought another one two days later for my bedroom. The picture quality is 8 out of 10. Sound quality 10 out of 10. Ease if use if the remote 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Value and TV.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and color. Great price and features. Pioneer sort of disappeared after leading the way in TVs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    What r u waiting for?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the awesome quality of the sound and picture. Not to mention the low price and it can't get any better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV if you don't want wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is great. The picture quality is awesome and the set up was very easy. However, after setting up the wifi it worked for about 2 weeks and now will not stay connected to the internet at all. I have factory reset the tv multiple times with no success. It even tells me my wifi password is incorrect but it isn't.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price point. I have paid a lot more for tv's that weren't as nice as this

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pioneer rv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was ok but didnot have a tv guide that i could use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this TV. Bought it to donate it and I”m sure they will be quite happy. Pioneer was an industry standard. Would and will buy again. Curbside was fast and friendly.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the kind words, RosieG! It’s wonderful to hear that the Pioneer TV made such a positive impression—especially knowing it’s going toward a generous donation. Your confidence in the brand and smooth curbside experience really shines through. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recolored my gaming experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great resolution, great frames for gaming I.e we had a tv from 2017 and upgraded the 2017 tv would look a little pastie/runny. New tv new sense of entertainment. This tv loud as heck too.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, BakariC, for your fantastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the great resolution and gaming performance, and that the upgrade has brought a new sense of entertainment to your home. It's wonderful to know that you're pleased with the sound quality as well. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer