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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,331 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new TV. The view is very clear & the sound quality is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thanks for the love! We're thrilled you're enjoying the clear picture and great sound—sounds like your new TV is a perfect fit. Enjoy every moment!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Sound and picture are great! You won’t believe how good this tv is, especially at this price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television at a great price. Best Buy is the place to go.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for the kind words, ThomN! We're delighted to hear that you're enjoying your Pioneer 55" Smart TV and found it to be a great value—it's always wonderful to know when our customers have such a positive experience. We truly appreciate your support and your shoutout to Best Buy! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good image, a little limited with the apps although it comes with many already installed. Very fast delivery, it was great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying the good sound and image quality of our 55" Class LED 4K UHD Smart Xumo TV. We appreciate your note about the app selection and are always looking for ways to improve. It's great to know that the delivery was fast and met your expectations. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer TV good - XumoTV not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good. Sound quality is good. XumoTV is less than satisfactory. I wish i had bought a different smart TV that allowed me to pick the streaming apps i want to use instead of only the ones they have agreements with. I'll have to buy another streaming option, such as Chrome cast to get the apps I want (PBS).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Clear image and sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you’re enjoying the clear image and sound quality, and that the TV has been a great value for the price. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Pioneer xumo tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Pioneer 55" Xumo TV . Nice picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Sometimes the internet drops. Rare but annoying. The user interface doesn't feel intuitive but quality is good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your honest feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your patience with the occasional internet drops and understand how that can be frustrating. We're glad to hear that you find the picture quality good, even if the user interface isn't as intuitive as you'd like. Your feedback is valuable and helps us improve our products and services. If you need any assistance or have any questions, please don't hesitate to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Sound is loud and clear. Screen is beautiful. And tv is easy to set up and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I would buy again for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv everything works good except closed caption on some of the apps it doesn't come up, I forgot to mention that the update took an hour to work not sure if it was just my Internet but that was very frustrating other than that love the tv especially for the price I would definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and sound is great but every now and rhen the picture is off from the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great image and color plus I love the fact that it has Bluetooth audio capabilities

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RafaelA, for the great feedback! We're glad to hear you're enjoying the vibrant image quality and color of your new Pioneer TV, and that the Bluetooth audio capabilities are adding even more convenience to your experience. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Disconnect WiFi & No Crunchyroll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad but it does disconnect from WiFi, and when it’s disconnected it won’t let me connect back on WiFi so I had to reset my tv which was annoying. The second time it disconnected I decided to use my hotspot so I can connect to WiFi again… it’s better then resetting my tv. Also it didn’t have the internet or Crunchyroll so I have to do airplay T_T

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, great sound, user friendly, fits my entertainment center

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Man cave item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this tv for sports and he kept saying he was happy to have gotten this tv because his old one was outdated and this is a new model reasonable tv with great picture qualit.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Kidsbook! We're glad your husband is enjoying the Pioneer - 55" Class LED 4K UHD Smart Xumo TV in his man cave. If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent good picture and nice size screen especially for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love Smart Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv! Easy to set up and picture quality is great! The ease of use is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome pic quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat it for the price. Picture quality is excellent. Sound is good. Only problem is that Amazon echo can’t find the remote code. Other than that. It’s good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you are enjoying the excellent picture quality and good sound. We appreciate your input regarding the Amazon Echo remote code and will certainly take it into consideration for future improvements. Your satisfaction is important to us, and we're glad to know that overall, you're happy with your purchase. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Clear pictures. Best TV for the prize. Takes time to search for the channels while setting up the antennae but after the setup is done it is very easy to navigate. Whole schedule of the TV station is shown with the time.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, mac2020, for your review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you appreciate the clear picture quality and find it to be the best TV for the price. We understand that the initial channel search can take some time, but it's great to know that navigation is easy once setup is complete and that you find the TV station schedule feature helpful. Your feedback is greatly appreciated! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Xumo pioneer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture nice color and clarity. Good price! Easy to set up!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts! It's wonderful to hear that you're pleased with the picture quality, color, and clarity of our product. The ease of setup is definitely a plus! If you have any more feedback or need assistance, feel free to reach out. We appreciate your support! - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer