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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2355 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,355 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cable TV apps and more! Worth the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a tv to stream? If you have Comcast or spectrum cable you can easily utilized the on board xumo tv, along with al of the streaming apps. I have one in the garage and the other in the lanai, easy to use good picture and the price Mount , plug it in , connect to wifi and you’re done!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, JCBBY! We're delighted to hear that you're enjoying the ease of use, picture quality, and price of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your insights on streaming with Comcast or Spectrum cable and the convenience of setup are valuable, and we appreciate you sharing them. If you have any other thoughts or questions, feel free to reach out! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pieneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and picture. Service was just ok..

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback. We’re glad to hear that you found the price and picture quality to be excellent. We also appreciate your honest comment about the service experience. Your input helps us understand where we’re doing well and where we can continue to improve. We’re committed to providing a better overall experience and your feedback plays an important role in that effort. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    The color and price is amazing on these TVs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these pioneer TVs. The color and sound is amazing. Plus the price is crazy cheap. The remotes are individually programmed to the TV so you can have multiple ones and not have to worry about one remote changing multiple TVs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good tv for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is worth the money. its doesn't have the best picture or sound its a overall decent tv for the cheap price. its definitely not the Pioneer audio brand quality. it must be made by a different company and they just use pioneer brand because the pioneer audio is quality and this seems cheaply constructed and not the same quality i would expect to see with the brand name Pioneer on it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great price great picture all around great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great picture easy set up very happy with this tv id forsure recommend this tv to anyone looking for a nice tv for a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55in is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our second Pioneer TV. Our first was a 43in. The 55 is just as good if not better. Great picture quality and the sound is fantastic. The set up is easy and within minutes your watching TV. This won't be our last purchase of a Pioneer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and Great Price!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. This tv packs a punch in size and quality and bang for the buck. It’s heavier than oled obviously but for a second tv in the bedroom, play room or garage it’s really worth every penny. The remote is a bit small but still has good features, but that’s like most any sub 1000 dollar tvs. I only wish it had Xbox built in like my Samsung does. The picture quality is great and mine is mounted in the bedroom so the sound is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image quality, access to the system is fast and very user-friendly, not at all complicated to understand.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the kind words, Mimi! We're so pleased to hear that you're enjoying the great image quality and finding the system fast and easy to use. It’s always rewarding to know the TV is delivering a smooth and user-friendly experience! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer tv 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. It has great picture quality. The Xumo app is fantastic. You do have to get ised to the remote but I love everything about this television. The setup was easy. The smart apps for streaming are wonderful and easy setup for an antenna

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's absolutely wonderful feedback! We are thrilled to hear that you love everything about your television, especially the great picture quality and the fantastic Xumo app. It's great that you found the setup easy and are enjoying the wonderful smart apps for streaming, as well as the easy antenna setup!

      - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the size of this television’s quality for the price. It does have a lot of installed apps that I will never use but it has the ones I use most such as Hulu, Amazon Prime, Netflix and YouTube. The sound quality is great for my bedroom.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, TyangelaB! We're delighted to hear that you're pleased with the size and quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV, and that it has the apps you use most. It's great to know that the sound quality is perfect for your bedroom. We appreciate you sharing your positive experience with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I got and chose this TV its definition is great sound and all the access it has with wireless connections and etc makes it more convient

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, DonP! We're so glad to hear you're enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and all the convenient features it offers—from its impressive definition and sound to the seamless wireless connectivity. It’s wonderful to know it’s been a great choice for you! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Patio tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go out on our back deck. Excellent value for the money. Nice size and picture quality for $229!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical on buying it at first but I LOVE it way better than my Roku TV! Sound and picture is amazing! I’m looking forward in buying another one in a bigger size!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Sherlette,

      Thank you for your amazing review! We're delighted to hear that you love your new Pioneer 55" Class LED 4K UHD Smart Xumo TV and that it exceeded your expectations, especially compared to your previous Roku TV. We're thrilled that you find the sound and picture quality to be amazing. If you have any further feedback or questions, please feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price picture has good quality sounds good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the TV offers good picture and sound quality at a great price. It’s always rewarding to know our products are meeting expectations and providing a satisfying experience. We appreciate your support.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great and has the same quality as my LG

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that your TV is performing well and delivering quality comparable to your LG. It’s always rewarding to know our products meet high standards and continue to satisfy our customers. We appreciate your support.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the TV. Its easy to use. And the picture looks good. Only issue is it disconnects from WIFI sometimes and i have to unplug it to get it to reconnect

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MichaelM, for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you enjoy the TV's ease of use and picture quality. Your feedback about the WiFi connectivity is valuable, and we appreciate you sharing your experience with us. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a good quality viewing picture & sound for an budget tv my only downside with this tv would be the lack of tv apps but that can easily be fix with a amazon fire stick but other than that I'm satisfied with this tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi N7Damien, it's great to hear that you're enjoying the picture and sound quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV! It's understandable that the lack of TV apps can be a bit of a downside, but it's good to know that an Amazon Fire Stick can easily solve that issue. Thanks for sharing your experience! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Remarkable Value. Better Than Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heck of a deal. Under $240 (delivered) for a fully-featured 55" UHD Smart TV. These were on sale when our bedroom TV retired to life in a landfill. Pleasantly surprised by the picture quality. Built-in speakers okay, but a sound bar makes a huge improvement. Not a fan of the XUMO interface, but rarely see it since we've attached a ROKU device. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easy to order on line and a breeze to set up. Will be ordering another one for my sons room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and awesome TV. Easy to set up. Loud and clear volume. Very happy with this purchase and would absolutely recommend this TV and brand!

    I would recommend this to a friend
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