Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Pioneer xumo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had never brought a pioneer tv, The picture quality is amazing and the overall television is great
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, LakishaB! We're so glad your first Pioneer TV has made a great impression with its amazing picture quality and overall performance. It’s always exciting to hear when a product exceeds expectations, and your feedback truly means a lot! Jeth | Pioneer Support.
- Pros mentioned:Picture quality, Price
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price paid.excellent pic,all the aps and love the voice option
I would recommend this to a friend - Pros mentioned:Picture quality
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great picture and quality sound would recommend
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, ElishaB! We're so happy to hear that you're loving the picture and sound quality of your new TV—it’s always great to know when a product enhances your entertainment experience. Your recommendation means a lot and we truly appreciate you sharing your thoughts! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Perfect tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I couldn’t believe how incredible this tv would turn out . I love it!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, PerlaP! It’s wonderful to hear how much you’re enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV—especially when it exceeds expectations! Your excitement truly shines through, and we’re so glad it’s bringing you such a great viewing experience. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great picture is great easy to operate and lots of applications.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi HubertB,
Thank you for your review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the great picture quality, ease of operation, and the variety of applications available.
Your feedback is greatly appreciated. If you have any further comments or need assistance, please don't hesitate to reach out. Patricia | Pioneer Support
- Pros mentioned:Ease of use, Picture quality
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. It’s super clear and and super easy to use
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi YesseniaA! Thank you for your kind feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We are grateful for your appreciation of the product's clarity and user-friendly interface. We will continue to maintain excellent products and design for our customers, and if you need help, reach out to us anytime.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Good picture sound not so much
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but you will need a soundbar. The built in speakers not very good Pioneer is known for good sound but not in this case
I would recommend this to a friend - Pros mentioned:Picture quality
Would buy again. Fantastic TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV replaced a 12 year old Samsung UHD TV. Picture quality better than the Samsung and my newer LG TV. Smart Hub Features are very quick, no lagging or freezing. Back of the TV has a nice lip to attach stick on LED lights. Ample amount of ports for sounds and blu-ray. TOSLINK/FiberOptic - is available for sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. And the service was great. It was easy to get
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the lovely feedback, RosemarieB! We're so happy to hear that you’re enjoying your new Pioneer 55" Smart Xumo TV and that the process of getting it was smooth and convenient—your satisfaction is exactly what we aim for! Jeth| Pioneer Support
- Pros mentioned:Picture quality
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture, lightweight and great price! It works well in our space
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is awesome. Got it for my son and he loves it. The picture is clear.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MzupperEchelon! It’s fantastic to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV is a hit—especially with your son! We're so glad you're enjoying the crisp picture quality and overall experience. Your kind words mean a lot and truly reflect what we aim to deliver. Jeth | Pioneer Support.
- Cons mentioned:Remote control
It’s Complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been a thorn in my side. I didn’t realize that it was a Xumo (Spectrum) product when I purchased it. To get to antenna tv you have to click on antenna to watch regular tv, it doesn’t stay, we have to keep scanning for channels and the remote is confusing for my 87 year old father. There is a circle in the middle of another circle you use to select the channel and input. Thought about signing up for Xumo streaming through spectrum but you have to get a box which doesn’t make sense since the tv has the software on it already. Would not purchase again knowing all all the above. We also had to purchase a stand that supports in the middle instead of using the little legs that comes with the tv, the counter we have it on is smaller than the tv but it works.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Enjoying the new TV so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my mom so she could see the TV better, she didn't need a bunch of advanced options. Mom was very happy to get it! The TV has a clean picture, easy set up and the price was right. First Pioneer TV and purchased just recently so time will tell. Always buy the extended warranty as Best Buy will have your back if problems arise.
I would recommend this to a friend - Pros mentioned:Picture quality
Gorgeous screen with crappy OS
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best 55inch tv's you can get. The Xumo OS ain't great but the picture quality is! Put a fire stick and you are good to go :)
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback, Nikola! We're thrilled to hear that you're enjoying the picture quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your suggestion to use a Fire Stick for an enhanced experience is greatly appreciated. We're glad to know you're satisfied with your purchase and hope you continue to enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Ease of use, Picture quality
Really Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up. Remote is easy to use as well
I would recommend this to a friend picture quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was amazed at the picture quality, usually purchase TCL but decided to ry something different as we have had Pioneer speakers and recievers before. Love the tv wish it came in a 75". Would definetly buy again!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much, ShannonP! We're thrilled you’re loving the picture quality and that Pioneer lived up to your expectations. A 75" version would be amazing—hopefully someday! Appreciate your support!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Pioneer tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works excellent and the ease of the process was simple
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, DavidB! We're so glad to hear that your Pioneer 55" Smart Xumo TV is working excellently and that the setup process was simple and smooth. It's always rewarding to know the experience has been easy and enjoyable—your satisfaction truly means a lot to us! Jeth| Pioneer Support.
Muy bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good tv, it's sharp and has excellent colors, very good, I recommend it.
I would recommend this to a friend- Pros mentioned:Picture quality
Best tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the quality of the picture is very good..I'd definitely would purchase another one
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, DannyB! We're delighted to hear that you're enjoying the impressive picture quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV, and it's fantastic to know you're already considering adding another one—your satisfaction truly means a lot to us! Jeth | Pioneer Support.
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. So far I have not had any issues. Would definetly recomend.
I would recommend this to a friend