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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,376 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent picture Nice volume It comes ready with apps. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good - but does not support all apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and nice tv for the money. Only issue is it does not support Direct TV as an app. You would need to connect via HDMI.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying the picture quality and value of your Pioneer 55" Class LED 4K UHD Smart Xumo TV.

      We apologize for the inconvenience regarding the lack of support for the Direct TV app. Unfortunately, not all apps are available on the Xumo platform. To use Direct TV, you can connect your receiver to the TV using an HDMI cable.

      If you have any other questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best experience possible.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. It has pretty good tv speakers and the home menu is very easy to use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RudyJ. We’re glad to hear the TV delivered a great picture and that the speakers and user-friendly home menu added to your viewing experience. It's great knowing the setup felt smooth and intuitive. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Value!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup! Just surprised the sound isn't a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not bad for a pioneer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a pioneer. Picture quality is good. The xumo free streaming is better then the Samsung because I can actually get local news stations. I may purchase the larger one for my living room next to replace the current one having issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Leo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV and the quality of the picture as well as It's ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great pic, horrible xumo app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are great. The xumo tv function is Horrid. It takes forever to load and glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV 55-inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $199 at 55 inches it's pretty tough to beat. Seems like you are getting more than 199 worth of tv to me. Works great. Hooked up to a sound bar immediately so I can't review the speakers on this TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello DavidP. Thank you for sharing your feedback. We’re glad to hear that your 55-inch TV offers great value and works perfectly for your setup. It’s great to know you’re enjoying the performance and features, and your input helps us continue delivering quality products that meet customer expectations.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture sound not so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but you will need a soundbar. The built in speakers not very good Pioneer is known for good sound but not in this case

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great television!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution, easy set up. I bought this television on sale (which was a fantastic deal). The quality is exceptional. Pioneer has been around a long time, and this smart tv proves they are still a contender in the electronics field. And a big shout out to the Best Buy employees who were so knowledgeable about their products and genuinely kind to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleasantly impressed with the quality of the television. I needed to replace my old TV and this one turned out to be bigger and less expensive than I expected.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, AndreaV, for your wonderful feedback! We’re thrilled to hear that you’re pleasantly impressed with the quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s great to know that it exceeded your expectations in both size and price. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has great picture and sound. Would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JohnM, for sharing your experience. We’re pleased to hear the picture and sound quality are meeting your standards. It’s great to know the TV is making a positive impression. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I really enjoy this item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Clear screen easy to navigate. Would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV!

      We’re so glad to hear that you’re enjoying the clear screen and easy navigation. It’s always rewarding to know when a product delivers a smooth and satisfying experience. Your recommendation means a lot to us and to other shoppers considering this TV.

      If you ever have any questions or need support, we’re here to help. Enjoy your viewing! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV and a room upgrade and couldn't be happier. Nice crisp picture, great view from every angle. I like the fact the TV has an ap for my xfinity service so I dont have to add on a firestick or another streaming device. The TV come with a number of streaming aps, and the WiFi signal is very good. Very good TV for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55' Pioneer Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV two weeks ago and i am pleased with my purchase. The picture is nice and the sound was surprising. Someone suggested i purchase a sound bar along with this TV but once i set the TV up i discovered it wouldnt be necessary. I wish i could say the same about the two smart TV's that i previously purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV, but Great TV for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget TV with a good picture. I can’t see the point in buying tvs that are $$$ when this TV does what it needs to for $. Save your $$.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you find it to be a great value with a good picture quality. Your insights are valuable to us and help us continue to offer products that meet our customers' needs. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, easy to use, perfect size. Good value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great image and color plus I love the fact that it has Bluetooth audio capabilities

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RafaelA, for the great feedback! We're glad to hear you're enjoying the vibrant image quality and color of your new Pioneer TV, and that the Bluetooth audio capabilities are adding even more convenience to your experience. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tvs stereo is loud and the bass works great. The picture is very nice and it's worked great so far.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, SarahR! We're thrilled to hear that you're enjoying the powerful stereo sound, rich bass, and beautiful picture quality of your 55" Pioneer Smart Xumo TV—it's wonderful to know it's been a great addition to your setup! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new TV. The view is very clear & the sound quality is great.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there, thanks for the love! We're thrilled you're enjoying the clear picture and great sound—sounds like your new TV is a perfect fit. Enjoy every moment!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer