Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
King Napoleon is satisfied!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and great price very good investment.
I would recommend this to a friend - Pros mentioned:Picture quality
Television
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TV for the price. Great picture and brightness. You will need a sound bar to hear it if you have others noise in the room.
I would recommend this to a friend - Pros mentioned:Price
Great Value!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Pleased with the purchase! If youre looking gor a decent TV at a great price, this is it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you find it to be a great value and are pleased with your purchase.
If you ever encounter any issues or have any questions, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to enjoy your TV.
Thank you for choosing Pioneer and for sharing your recommendation! Your feedback is greatly appreciated and helps other customers make informed decisions. -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:PriceCons mentioned:Software
Cheap but works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable. Backlight bleeding when it’s dark scenes, the software is clunky and slow.
I would recommend this to a friend TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the tv size. Will purchase again in the future
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, user816848! We're thrilled to hear that you've had such a positive experience with the Pioneer 55" Smart Xumo TV and that it's been a great value—it's always wonderful to know when a product earns a spot on your list for future purchases! Jeth| Pioneer Support
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television was for my spare room Set up and turned it on Works as it dhould Easy to set up
I would recommend this to a friendBudget starter TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Pioneer 55" Class LED 4K UHD Smart Xumo TV delivers a solid visual experience with crisp 4K resolution and vibrant colors, making it a decent choice for everyday viewing. However, the built-in sound quality leaves much to be desired—it lacks depth and clarity, which might require an external sound system for a fuller experience. Additionally, I have experienced intermittent freezing issues that require a power cycle to reset the system, which can be frustrating during extended use. While the TV's smart features and interface are convenient, these performance hiccups was a little frustrating, especially when having to perform a powercycle. I have easy access to my power supply but other people may not be as fortunate. Overall, for the price that I paid for this TV, the minor issues are neglible in my opinion.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your detailed and thoughtful feedback, Joe90805! We're glad to hear you're enjoying the crisp 4K resolution and vibrant colors of your Pioneer 55" Smart Xumo TV, and that it's meeting your expectations for everyday viewing. Your insights on the overall experience, including the convenience of the smart features and your perspective on value, are truly appreciated. It's great to know the TV is serving you well, and your comments help us understand what matters most to our users—thank you again for sharing! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great inexpensive option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a clear picture and great sound. Very happy with the purchase and the value was great for the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're enjoying the clear picture and great sound. It's wonderful to know that the value met your expectations. Your feedback is greatly appreciated, and we're glad you're happy with your purchase. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
High quality picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this television. I was skeptical at first because it was so inexpensive but I visited a Best Buy store to see it in person. I was impressed. The picture on this TV is amazing.
I would recommend this to a friend Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a crystal clear screen and surprisingly loud built-in speakers. I would 100% recommend using this with a 3rd party device like Roku, as the Xumo system is actually worthless. If you have Starz or Peacock already, for example, you’re forced to sign up through the Xumo directly without being able to use your login credentials. The Xumo system itself is buggy and slow as well. The settings are pretty easy to tune to your likings. Definitely try this TV out - it’s a 10/10.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, idlou, for your detailed feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find the screen crystal clear and the built-in speakers impressive. Your insights on using a third-party device and tuning the settings are valuable and appreciated. Enjoy your TV! Jeth | Pioneer Support.
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv. I hooked up my Bluetooth surround sound speaker to it and you can also use Bluetooth headphones for gaming. The price for it was a steal.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Coop. Thank you for sharing your feedback. We’re glad to hear you’re enjoying your new TV and making the most of its Bluetooth features for both speakers and headphones. It’s great to know the price was a perfect fit and that you’re happy with your purchase. Your experience motivates us to keep delivering products that combine quality and value.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing picture, works very well with my gaming system. very responsive.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks for the awesome feedback, JoseR! We're thrilled to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV is delivering an amazing picture and keeping up seamlessly with your gaming system—sounds like a fantastic setup! We really appreciate you sharing your experience. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture and the price was also great
I would recommend this to a friend - Pros mentioned:Picture quality
Love this tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv great quality, the picture shows very well like as if you have a very expensive tv but for a better price, without paying all the big bucks for a very great price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Stacey,
Thank you so much for your wonderful review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're enjoying the great quality and picture performance of your new TV. It's fantastic to know that you feel you're getting the experience of a high-end TV at a more affordable price.
Your satisfaction is our top priority, and we're delighted that our product has met your expectations. If you have any further feedback or suggestions, please don't hesitate to share. Patricia | Pioneer Support
Masterpiece
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is one of the best TV I have ever bought in my life. I really like it.
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. And the service was great. It was easy to get
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the lovely feedback, RosemarieB! We're so happy to hear that you’re enjoying your new Pioneer 55" Smart Xumo TV and that the process of getting it was smooth and convenient—your satisfaction is exactly what we aim for! Jeth| Pioneer Support
- Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy and quality is good for the price. Only downside is cannot download the Dropout app
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you're satisfied with the setup and quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV.
We apologize for the inconvenience regarding the Dropout app. Unfortunately, not all apps are available on every smart TV platform. We recommend using a streaming device like a Firestick or Roku, which might support the Dropout app.
If you have any other questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best experience possible.
Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
I know what you may not know
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best kept secret in television buying.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We love your enthusiasm, DavidS! It’s awesome to hear you consider this TV a hidden gem. Thanks for helping spread the word your feedback means a lot! Patricia | Pioneer Support
- Pros mentioned:Picture quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very satisfied with my 55" Pioneer tv. Even though I was not 100% sure of how the overall picture quality would be. Once I fully mounted it on the wall. It brought a huge sense of wow!!!!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi CesarL,
Thank you for your review! We’re thrilled to hear that you’re very satisfied with your 55" Pioneer TV. It’s wonderful that the picture quality exceeded your expectations once it was mounted on the wall. We’re glad it brought a “huge sense of wow” to your space! If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Pioneer tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works excellent and the ease of the process was simple
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the great feedback, DavidB! We're so glad to hear that your Pioneer 55" Smart Xumo TV is working excellently and that the setup process was simple and smooth. It's always rewarding to know the experience has been easy and enjoyable—your satisfaction truly means a lot to us! Jeth| Pioneer Support.