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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2331 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,331 reviews
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 for my kids for last Christmas. Great TVs. They are enjoying gaming out on the big screens!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, BBaker, for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TVs. We’re thrilled to hear your kids are enjoying their gaming sessions on those big screens. It’s great to know the TVs are delivering fun and performance for your family. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value! Fantastic picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV!. Great picture and no issues at all connecting. Highly recommend this Pioneer. Great value!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi TammieO, thank you for your wonderful review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you love the TV and find the picture quality fantastic. It's great to know that you had no issues with connectivity and highly recommend it. Your feedback is greatly appreciated. If you have any other comments or need assistance, feel free to reach out!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good quality picture at an excellent price with Xumo built in that simplifies Spectrum viewing

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, Randy! We're delighted to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be an excellent value. It's great to know that the setup was easy and that you're enjoying the good quality picture and the convenience of Xumo for Spectrum viewing. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for buck. Clear viewing and excellent sound would recommend if u want good quality for ur money this is the TV for you.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic review! We're delighted to hear that you're enjoying the clear viewing and excellent sound of our 55" Class LED 4K UHD Smart Xumo TV. It's great to know that you find it a great bang for your buck. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your recommendation! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been having Tv for 3 months at first I would turn tv on and some days it would say not connected to internet and I’d have to unplug tv for it to connect back. But now every 30 minutes it disconnects from internet I can’t even watch tv on it anymore I am extremely disappointed. My internet connection works perfectly fine on all of my other tvs. I literally wasted my money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another fine product from pioneer they never let me down On quality picture or sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're delighted to hear that you're consistently impressed with the quality of Pioneer products, especially the picture and sound. It's wonderful to know that Pioneer continues to meet your expectations. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, is easy to set up, and the picture is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture so far I had been told by so many how great the tv is I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and easy to use great picture and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer 55’ great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality great sound fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and loud great image automatically turns off when not in use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, AcilegnaGonzalez! We're delighted to hear that you're enjoying the great quality, loud sound, and excellent image of your Pioneer TV. It's wonderful to know that the automatic turn-off feature is working well for you. Your positive experience is greatly appreciated and helps us continue to deliver top-notch products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. I’ve had no issues with it so far after a year of use

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing, Nancy! It’s awesome to hear your TV has been running smoothly for a whole year. Enjoy many more great viewing experiences!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good TV for the price. Is the best TV.? no but you’re not spending thousands for just a few hundred dollars. I bought it for my 11-year-old so he can play on his PS5. He is really happy with it and I’m happy because it didn’t cost me an arm like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    55 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,,hook up was sooo easy..and price was fabulous

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture easy to set up, and the price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my 55" Pioneer tv. Even though I was not 100% sure of how the overall picture quality would be. Once I fully mounted it on the wall. It brought a huge sense of wow!!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi CesarL,

      Thank you for your review! We’re thrilled to hear that you’re very satisfied with your 55" Pioneer TV. It’s wonderful that the picture quality exceeded your expectations once it was mounted on the wall. We’re glad it brought a “huge sense of wow” to your space! If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV is worth so much more than is tiny price tag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say about this TV. I have more expensive ones in my house and this one works the best. No buffering due to low memory. Picture is crystal clear. When it’s time to replace the other ones I have I’m going with this one no doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Wifi issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is on sale for a reason, it doesnt always work. Quailty is nice and the remote isnt as annoying as samsungs but one of the most important features intermittently works, wifi. A lot of the time I wake my TV I just airplane to it directly but this TV you can’t do that majority of the time because it’s not connecting to Wi-Fi. I have to unplug the device in order for it to turn back on. I can’t even turn it on the settings. Also, the same thing is happening to my mom’s TV which I thought would be a good idea to buy her one for Christmas and I regret that

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Landyland , thank you for sharing your feedback with us. We're sorry to hear about the issues you're experiencing with the TV's WiFi connectivity. Your satisfaction is important to us, and we apologize for any inconvenience this has caused. We understand the frustration of having to unplug the device to restore connectivity and not being able to access settings to troubleshoot. We'd like to assist you in resolving this issue promptly. Please reach out to our customer support team so we can further investigate and provide assistance. We value your feedback and want to ensure a positive experience with our products. Thank you for bringing this to our attention, and we appreciate your continued support. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a great price and I can also watch the spectrum app on it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, SeanO, for your wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're enjoying the great value and picture quality, as well as the convenience of watching the Spectrum app. Your positive experience is important to us, and we appreciate you taking the time to share it. If you have any more thoughts or feedback, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price Clear picture quality Easy to use

    I would recommend this to a friend