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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2377 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,377 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works excellent and the ease of the process was simple

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, DavidB! We're so glad to hear that your Pioneer 55" Smart Xumo TV is working excellently and that the setup process was simple and smooth. It's always rewarding to know the experience has been easy and enjoyable—your satisfaction truly means a lot to us! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, especially for the value. Best Buy has the best deals and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pioneer TV purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very good price and I like the color and I really appreciate the help you get from the employees they are always so helpful and friendly.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you found it to be a great value and that you appreciate the color quality. It's wonderful to know that our employees were helpful and friendly during your purchase. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been having Tv for 3 months at first I would turn tv on and some days it would say not connected to internet and I’d have to unplug tv for it to connect back. But now every 30 minutes it disconnects from internet I can’t even watch tv on it anymore I am extremely disappointed. My internet connection works perfectly fine on all of my other tvs. I literally wasted my money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer Xumo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, pairing remotes and cable box was a challenge, the TV menus are not very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement at the point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful for the understanding of the employees when replacing the broken TV. Despite my language deficiencies, they helped me and showed me the new TV to see if everything was working. Greetings to the entire Best Deal team at American Dream I will definitely buy more equipment from you. Ps tv is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Serviceable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what is expect for price tv streaming picture is decent movie streaming is good

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello MarcusS!Thank you for your feedback. We’re glad to hear the TV is meeting your expectations for the price. It’s great to know that both TV and movie streaming are working well and that the picture quality is decent. Your input helps us continue offering reliable and affordable entertainment options.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    good budget tv awful operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture,good sound especially for the price but the operating system is awful and closed( meaning you cant add apps) it is almost a deal breaker.if you buy it plain on buying a roku or firestick

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I hope I get the $400 gift card

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xumo interface is alright not the best. Tv quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv Pictures are Sharp Great color enhancement. Nice Price!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the enthusiastic feedback, DaunishaT! We're so glad to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV is delivering sharp visuals and vibrant color enhancement—sounds like a fantastic choice at a great value. We truly appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Okay, for the price. XUMO is trash, avoid XUMO.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2.5 Stars. First the good: This TV is a great value for the money and it has a great picture. Now the bad: This XUMOTV format is trash. The UI is very glitchy, sometimes I have to restart the TV to switch from one input to another, instead of just pressing the 'home' button and easily switching as normal. Also it does not work correctly with casting apps 1/2 of the time. If this was a more expensive TV I would have returned it. XUMO is a cancer though. I will def avoid anything with XUMO going forward, yuck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Doable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair for the price! Sound quality and viewing is fair.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent T.V. for the price. I was happy that the pioneer brand made good T.V.s

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That's great to hear you're so happy with your Pioneer 55" 4K Smart Xumo TV, especially for the price! We're glad you're enjoying the quality of Pioneer TVs. Thanks for the excellent feedback! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Gail’s 2023 Christmas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister in law wanted a new tv so family got together and we did on line order…. She loves the tv ♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Husband Bought Me A New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is one of the best TVs I’ve ever had I’m so happy my husband bought it for me the pixels are great!!! 10/10 would definitely buy again

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Taylor20. Thank you for sharing your wonderful feedback. We’re thrilled to know this TV has exceeded your expectations and that you’re enjoying the impressive picture quality. Your satisfaction means a lot to us, and we’re committed to continuing to deliver products that bring great value and performance.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for buck. Clear viewing and excellent sound would recommend if u want good quality for ur money this is the TV for you.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your fantastic review! We're delighted to hear that you're enjoying the clear viewing and excellent sound of our 55" Class LED 4K UHD Smart Xumo TV. It's great to know that you find it a great bang for your buck. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your recommendation! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it & so will you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely wonderful. Its easy to use and the picture is extremely clear and vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this TV. Bought it to donate it and I”m sure they will be quite happy. Pioneer was an industry standard. Would and will buy again. Curbside was fast and friendly.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the kind words, RosieG! It’s wonderful to hear that the Pioneer TV made such a positive impression—especially knowing it’s going toward a generous donation. Your confidence in the brand and smooth curbside experience really shines through. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Easy set up. No need for Apple TV any more. Great sound. Great picture.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi JessiG, thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your Pioneer 55" Smart Xumo TV. It's great to know that the setup was easy and that the sound and picture quality are meeting your expectations. If you ever have any questions or need assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    VERY PRICE VERY PIONEER 55¨

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV inblack friday , and was an amazing buy! Best buy always got it ;)

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, LidiaQuinones! We're thrilled to hear that you got an amazing deal on the Pioneer 55" Class LED 4K UHD Smart Xumo TV during Black Friday. It's great to know you're happy with your purchase. Enjoy your new TV!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer