Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $169.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2320 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,320 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" Smart TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. Great picture, great sound and has plenty HDMIs to connect several items to it. Samrt tv with Rocu. Cant go wrong here. Overall great product for its cost.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, TitoM! We're thrilled you're enjoying your Pioneer Smart Xumo TV. It's great to hear you're impressed with the picture, sound, and connectivity, and that you find it a great value for the cost! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    FILM TIME!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME Purchase,....still looking forward to setting it up in my studio. Great customer service, great price and a solid piece of equipment! I would do it again!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello JonathanEricksonEisley. Thank you for the kind words and support. We’re excited that you’re happy with your purchase and looking forward to setting it up in your studio. It’s great to hear that the customer service and pricing met your expectations, and that the equipment feels solid and reliable. Your enthusiasm means a lot and we’re glad to have been part of a positive experience.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Good TV!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical but it’s shown to be a good tv. Great picture, great sound. Very happy for the price I paid!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We’re delighted to hear that it exceeded your expectations and that you’re enjoying the great picture and sound quality. It’s wonderful to know the value met your needs, and we truly appreciate you taking the time to share your experience. Enjoy your viewing! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent tv. Although we hook up to it. Because all of our programs and everything's on rokule to make it easy for us. The TV is absolutely crystal clear. I would definitely buy another one if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You should try too!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Pioneer XUMOTV. I love the sound system they have as well as the picture quality. I was trying to move away from the Visio sound and picture, as someone who loves movies its very annoying to me when the quality is not great and sounds like treble. P.S. the picture is random with no meaning, but just to show the quality.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi TracyR, thank you for your feedback! We're thrilled to hear that you're enjoying your Pioneer XUMOTV, especially its sound system and picture quality. We understand the importance of immersive audio and stunning visuals, particularly for movie enthusiasts like yourself. We're glad to provide a viewing experience that exceeds your expectations and offers an escape into the world of cinema. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our product. Happy viewing! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best purchase EVER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. My tv finally went out in my room. I was crushed as I didn’t want to spend more money. But this was the best money spent. The name alone is an awesome buy. Very very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up great picture perfect for the space also a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I turned on .. Everything was easy to set up.. I love the picture and the volume is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works Perfectly – Great Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, works well, very satisfied with it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Amirst, thanks so much for the great review! We’re thrilled to hear the TV is working perfectly and that you’re happy with the quality. It’s always awesome when a product lives up to expectations—enjoy your new setup!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Xumo hdtv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great 65” Xumo TV.:::………………………,,,,,.,,,,,;;

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the feedback, RonaldO! We're glad to hear you're enjoying your Xumo TV experience—it’s always exciting to know when a product delivers on both size and performance. Your enthusiasm is appreciated, and we hope it continues to be a great addition to your entertainment setup. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    my tv

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv , works a year later no troubles at all !

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the awesome feedback, EleniC! We're so glad to hear that your Pioneer Smart Xumo TV has continued to perform flawlessly even after a year—reliable performance and lasting enjoyment are exactly what we love to hear! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 4 out of 5 stars

    Well worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't sure what we were getting with this TV, but for the price we had to give it a try. It's not your average TV. When you turn it on it automatically goes to the Streaming Device home page where you can customize all the streaming channels. We've used Roku for years, so from there we simply use our Roku remote. There are several lists, searches, free content, etc. to keep even the most avid channel surfer entertained. As far as quality goes; it's a thin frame that works well for being wall mounted, but we also had it on its feet for a while and that was fine as well. The feet are quite big and didn't fit on our mantle so we hung it. The resolution is sharp and clear with vibrant colors. If I had one con, I think the sound could be a lot better, but if you plug it into a sound system - problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great television

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Love the picture. Easy to set up and manage apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good resolution and sound the only thing that I hate is the fact that it doesn’t have a internet browser.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, CarlosH, for your feedback! We're glad to hear that you appreciate the good resolution and sound quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your input is valuable to us, and we appreciate you sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    55 inch Pioneer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great Picture, volume isnt loud but it isnt bad either ! Great tv for my bedroom :)

    I would recommend this to a friend
    • Brand response from Pioneer Electronics Team
      Posted .

      For support on the Pioneer LED, please use support information is listed below.

      888-287-7658
      www.usca.pioneer-tv.com PUSATechAnswers

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price. The picture & the sound a great as well.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, Bnour! We're so glad to hear that you're enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and that both the picture and sound quality are meeting your expectations—it's always rewarding to know when a product delivers excellent value and performance. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Pioneer 55"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain and quality, highly recommended. Bought it on Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase, easy to setup, good picture quality, good sound, plenty of apps. We decided to mount ours even though the tv cam with the stands. Only learning curve was the tempo. Takes a little getting used to. TV does have the option to show the remote battery life which I really like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the Price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this TV 4 stars for the value. Got it on sale for a little over $200 and didn't expect much but surprised it's a decent TV. Lacks screen quality and vividness that I'm used to with Samsung. The responsiveness is also lacking a little. I do like how the remote has quick access to steaming platforms and it's easy to use. Overall, I would recommend it for a second TV in your bedroom like my situation but not as your primary TV. I would recommend if you are on a budget and it's on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE it!!! Awesome picture, fabulous sound and lots of free options with Xumo TV. I did have trouble putting on stand on one side but managed to get it on. Love it so much I would love to buy a second one!

    I would recommend this to a friend