Customer Ratings & Reviews
- Model:
- PN55-751-24U
- |
- SKU:
- 6546909
Customer reviews
Rating 4.4 out of 5 stars with 2377 reviews
(2,377 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Better than I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a black friday deal. Almost Samsung quality at a cheap price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive review! We're thrilled to hear that you're pleased with the Pioneer 55" Class LED 4K UHD Smart Xumo TV and that you found it to be almost Samsung quality at a great price. It's wonderful to know that you got a fantastic deal on Black Friday. We appreciate your support and look forward to serving you again in the future! Ivy | Pioneer Support.
Rated 5 out of 5 stars
TV is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely enjoy this television every day. Perfect size for my living room.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My best tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality so beautifull colors on imagen sound perfect tv for any room pioner is allways the my brand favorite since iam jonger
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your wonderful feedback regarding the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you are enjoying the picture quality and vibrant colors, as well as the sound performance.
At Pioneer, we take great pride in creating products that enhance your viewing experience, and we are delighted to know that our TV has met your expectations. Your loyalty to the Pioneer brand means a lot to us, and we are committed to continuing to deliver the quality and innovation you have come to love over the years.
If you have any further feedback or suggestions, please feel free to reach out. We appreciate your support!
Rated 4 out of 5 stars
No choice but xuma for your TV home screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was really great! I wouldve gave it 5 stars but the xuma tv that comes factory with the TV leaves alot to be desired. If the TV has the only option to have xuma as your home screen menu or just home screen without the option to disable it seeing that almost all the programming is the same as free TV except for paid subscription services is pointless and painful to navigate every time but other than that im pleased with the TV looks good works well plenty of features
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy to use, great value and plenty of free content with an internet connection.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, MarioA! We're thrilled to hear that you're enjoying the great picture quality, ease of use, and the fantastic value of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's wonderful to know that you're also taking advantage of the plenty of free content available with an internet connection. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and loud great image automatically turns off when not in use
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, AcilegnaGonzalez! We're delighted to hear that you're enjoying the great quality, loud sound, and excellent image of your Pioneer TV. It's wonderful to know that the automatic turn-off feature is working well for you. Your positive experience is greatly appreciated and helps us continue to deliver top-notch products. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good quality tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with how light and easy it was to install.it was easy to navigate and understand. The only thing I noticed was some small light spots on the edges. Other than that, I’m very happy with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money, perfect for whatever needed. Sound and color are great. Would recommend
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JasonS,
Thank you for your wonderful review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it to be a great value for the money and that you're enjoying the sound and color quality. Your recommendation means a lot to us. If you have any other questions or need further assistance, feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was gift for my mom she still have it and she like it a lot for her living room
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound for this tv is perfect , the price is perfect
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for sharing your thoughts, DiegoC! We're thrilled to hear that you're enjoying the sound quality and value of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's always great to know when a product meets expectations and brings satisfaction—your feedback truly means a lot and helps us continue delivering experiences that customers love. Jeth | Pioneer Support.
Rated 5 out of 5 stars
picture quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was amazed at the picture quality, usually purchase TCL but decided to ry something different as we have had Pioneer speakers and recievers before. Love the tv wish it came in a 75". Would definetly buy again!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much, ShannonP! We're thrilled you’re loving the picture quality and that Pioneer lived up to your expectations. A 75" version would be amazing—hopefully someday! Appreciate your support!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Xumo tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great sound and picture for the price, it is easy to install too!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good TV cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money! We are using as a training device in our office and works great ,so far.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your positive feedback, JoeG! We're delighted to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV is providing great value and working well as a training device in your office. Your satisfaction is very important to us, and we're thrilled that the TV is meeting your needs. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Like it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear, Loud, Big and Nice. What more do I need to write? We like the TV very much!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you so much for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We are thrilled to hear that you are enjoying your new television. Our team works diligently to deliver high-quality products that enhance your viewing experience, and it’s wonderful to know that we’ve met your expectations.
If you have any questions or need assistance as you explore all the features of your TV, please don't hesitate to reach out. We appreciate your support and hope you continue to enjoy your Pioneer TV for many years to come!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quick sale
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv makes the room fit perfect love the ckear pic
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, CoreyP, for the awesome feedback! We're so glad to hear that your new Pioneer 55" Class LED 4K UHD Smart Xumo TV fits your space perfectly and that you're enjoying the clear picture quality—it sounds like a great addition to your room! Your kind words truly make a difference, and we appreciate you taking the time to share your experience. Jeth | Pioneer Support.
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
I wanted to like it but…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend and I each purchased one. Both have issues with turning the unit on. At first I thought mine had died, but after repeated pressing of the power button it magically came on. Turning it on is ALWAYS a complex time consuming and frustrating process Searching the internet reveals these uints are prone to this and other issues. The second problem I have is that I use mine as a monitor for my overhead camera in my drum room. It often takes 10 minutes or so to get the tv to show up as a device I can cast to. The low price point makes it very tempting to simply smash it and purchase something else. On a positve note, when I can get it to turn on and connect it’s decent.
No, I would not recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great picture and sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with a great price and I can also watch the spectrum app on it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, SeanO, for your wonderful feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're enjoying the great value and picture quality, as well as the convenience of watching the Spectrum app. Your positive experience is important to us, and we appreciate you taking the time to share it. If you have any more thoughts or feedback, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Pioneer smart 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture and sound quality but no direct audio line out to connect to my older soundbar which means I need to upgrade that in the near future or upgrade my stereo tuner to make the connection.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good TV, Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Comes with free TV channels too. 1 month in, I've got no complaints at all.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, DarrenK, for your positive feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you're enjoying the free TV channels and that the TV has met your expectations over the past month. Your satisfaction is important to us, and we're thrilled that you have no complaints. If you have any more thoughts or experiences to share, we'd love to hear them! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put up on the wall. Picture looks great and cant wait to watch more football on it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV, Richard! We're delighted to hear that it was easy to mount on the wall and that you're enjoying the great picture quality. It sounds like you're all set for some fantastic football viewing! Jeth | Pioneer Support.


















