Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Remote power on jssue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powering on this TV is now an issue. The remote is not effective and the TV power button only works after many attempts. Both remote and TV power button not working as intended.. Will reach out to Best Buy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your honesty and are sorry to hear that your experience with the remote and power button hasn't met your expectations. Your insights are valuable to us, and we're glad you took the time to let us know. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Perfect TV with low budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable TV. Sound and image are very good considering the price.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Paco,
Thank you for your feedback! We're thrilled to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be a great and affordable option. It's wonderful to know that you're satisfied with the sound and image quality. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
BEST BUY FOR PRICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I BOGHT 55INCH VERRY LIGHT FOR HANG ON THE WALL EASY SET UP EARC HDMI IN UT AND 1 MORE HDMI BEST BY FOR THE PRICE
I would recommend this to a friend55 inch 4k smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my pioneer 4k 55 inch smart tv works great. i would recommend it to anyone
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi TBell, thank you for your great feedback! We're thrilled to hear that your Pioneer 55" Class 4K Smart Xumo TV is performing well and meeting your expectations. Your recommendation means a lot to us, and we're glad it's been a positive addition to your home. If you ever need support or have questions, we're here to help! Patricia | Pioneer Support
- Pros mentioned:Price
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little spooked by the price point but after setting it up in my living room and watching a few movies on it this tv was well worth it
I would recommend this to a friend Review for tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality I like the display and the price was good
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi AjmalA, we appreciate your feedback! Great to hear you’re happy with the display quality and found the price to be a good value. Enjoy your new TV!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Good Tv at a reasonable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it responds a little slower when pushing buttons on the remote..Thought I was gonna need speaker and subwoofer for sound but actually didn't need one. sound is great with a lot if bass .And it was reasonably priced
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Mskrys, thank you for sharing your experience with us! We're pleased to hear that you're enjoying the sound quality of your Pioneer XUMOTV and that it exceeded your expectations, even without the need for additional speakers. We appreciate your feedback regarding the remote's responsiveness, and we'll take it into consideration to enhance your overall viewing experience. If you have any further questions or feedback, feel free to reach out. We're here to assist you. Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Connects very easily to the Internet
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Appreciate your feedback, Dustin! Happy the setup and connectivity were hassle-free—enjoy streaming!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
The tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it’s big and shows the whole picture it’s just amazing
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review, TiffanyH! We're delighted to hear that you're loving your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's wonderful to know that the size and picture quality are amazing for you. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV!
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Pioneer affordable quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Pioneer TV is great for the price. The quality as of yet is good but will not say great. The brightness and sharpness could be better but extremely happy with the product without breaking the bank. Xumo works great right out the box with many streaming options.
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer 55 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Has a great crisp clear picture! The price was unbeatable for a 55 inch tv.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, BrianH, for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the crisp, clear picture and found the price unbeatable. Your comments are greatly appreciated and help us continue to provide quality products. Enjoy your viewing experience! Jeth | Pioneer Support.
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the room I needed - if looking for a good size smart TV this one is a great choice and very affordable. I have the TV connected to a regular antena, that is why I did not give a higher rating
I would recommend this to a friend- Pros mentioned:Picture quality
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was better than i thought. Really sound good and played perfect.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, JwM1! We're delighted to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV exceeded your expectations and that you're enjoying its sound and performance. Your satisfaction is very important to us, and we appreciate your feedback. If you have any other thoughts or questions, feel free to reach out! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Awesome Television!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! It has the best picture . I bought it on Black Friday so it was a great deal … thanks Best Buy
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Obbys! We're glad you found the Pioneer 43" Class LED 4K UHD Smart Xumo TV to be a great value, even though it may be larger than ideal for your dorm. We appreciate your feedback! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
User friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is very user friendly. My mother is older and likes the traditional tv where you just turn it on and off you go
I would recommend this to a friend No choice but xuma for your TV home screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was really great! I wouldve gave it 5 stars but the xuma tv that comes factory with the TV leaves alot to be desired. If the TV has the only option to have xuma as your home screen menu or just home screen without the option to disable it seeing that almost all the programming is the same as free TV except for paid subscription services is pointless and painful to navigate every time but other than that im pleased with the TV looks good works well plenty of features
I would recommend this to a friend- Pros mentioned:Picture quality
Screen time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size grate picture quality good for video game
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you find the size and picture quality great, especially for video gaming. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Great picture, limited streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and nice, simple remote. The Xumo streaming capabilities are very limited. I had hoped to replace my Roku device but need it to access all my streaming channels. Overall, a good general tv with a great price.
I would recommend this to a friendBrand response from Pioneer Electronics Team
Posted .For support on the Pioneer LED, please use support information is listed below.
888-287-7658
www.usca.pioneer-tv.com
Pioneer is great audio, maybe stick to that.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for about a month or so. I got this on black friday for a little bit of an upgrade and a present to myself. When I finalIy got around to mounting and setting everything up it was probably February-ish. The image wasn't too shabby for the size and cost, audio wasnt bad either. Communication between sound system and multiple inputs was a bit wonky, at best, but got it figured out and gave it a go. I noticed once or twice that the screen would get a flickering or lines running up and down, horizontally on the screen, then after a few moments whole screen flickered, then blank(audio still worked). So I went through a whole litany of tests. Started off with interference for the power source, had it plugged directly to the wall outlet adjoining the kitchen, so removed it and ran it out of both the surge protection blocks I have, didn't eliminate the issue. Tried running through entertainment system head unit which then also runs off the power center, nope. So started on the video cable, first ran directly into the head unit, changed the cable first, then ran through different input, then directly from video source, then different cable on those. Lastly, bypassed the whole head unit to see if that was the problem, negative and thank God. So with nothing changing so far, I decided to download the Pioneer Xoom app system for the tv to see if streaming the apps would eliminate the issue. Made it worse it seems. So I went and bought a brand known for something besides great audio. Honestly the operating system and interface was clunky, graphics weren't half bad, but lesson learned.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share such a thorough review, ColinG. We’re sorry to hear the performance of your TV didn’t hold up after just a few weeks of use and that your troubleshooting didn’t resolve the issue. We appreciate your detailed notes on what you tried, insight like this is incredibly helpful as we work to improve the stability, interface, and functionality of our Smart TVs. Your experience matters to us, and your feedback will be shared with our product team. Tine | Pioneer Support
- Pros mentioned:Picture quality
Great !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job Picture is clear. Great price. Im happy!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're delighted to hear that you're happy with the clear picture and great price. It's wonderful to know the TV meets your needs and expectations. Enjoy your viewing experience! Jeth | Pioneer Support.