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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2332 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,332 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A gift for my brother & sister in-law

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Was a gift for my brother and sister in-law. Love the fact I could order and pay on line and they could pick is up from Best Buy not to far from where they live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price, I use it with my ROKU Remote.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello Beto. Thank you for sharing your experience. We’re sorry to hear that the TV didn’t function as expected and understand your decision to return it. We appreciate your feedback and regret that Roku didn’t meet your needs this time. Your input helps us improve and better serve our customers.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for the buck!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great find! The sound quality is phenomenal! The build and feel of this TV does not feel like a budget priced TV like other brands do. Very impressed with the Xumo TV system as well. It's nice to have a streaming device built in to the TV with a remote that has a number pad.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size and picture plus its 4K and a smart TV at a very good price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your great feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV, WilliamN! We're delighted to hear that you're enjoying the nice size, excellent picture quality, and smart features at such a good price. Your positive experience is very important to us, and we appreciate you taking the time to share it. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well, good picture, good sound, just a small issue with the wired ethernet as it sometimes not recognized by the tv so i have to use the wifi, that aperentaly fixes the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. It replaced an existing old TV in a guest room. It's lightweight and easy to install in the existing bracket.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV, Shelster. It’s wonderful to hear that you’re very happy with your purchase and that it was a great replacement for your old TV in the guest room. The lightweight design and easy installation are definitely great features. Your feedback is valuable and will surely help others looking for a convenient and high-quality TV! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Xumo Rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xumo Tv. It’s awesome. Great price too!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Paul. We love hearing that! It sounds like you're really enjoying your Xumo TV. Thanks you so much for the awesome feedback and for mentioning the great price! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance for the price. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great budget Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Very clear colorful picture and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and reliable. Cheap but long lasting.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Onins! Great to hear your TV is both budget-friendly and durable—exactly what we aim for!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Just fine cheap tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year old model TV that is just fine for the bedroom or somewhere you don’t care about picture quality. As an added bonus, the built in Xump is compatible with Spectrum TV (but I’d go with a Roku). Remote is simple and functional.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts! We're glad to hear you found the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be a suitable addition to your space, and that the remote and Xumo compatibility added to your experience. Your feedback is truly appreciated and helps us continue to support a variety of viewing preferences and needs. Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an awesome TV for the money.very impressed with the picture quality

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, RodneyB, for your fantastic feedback! We're thrilled to hear that you're very impressed with the picture quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that you find it to be an awesome value for the money. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with how light and easy it was to install.it was easy to navigate and understand. The only thing I noticed was some small light spots on the edges. Other than that, I’m very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with very good quality at great price. Use in guest bedroom and is great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, CAOgle001! We're glad the Pioneer - 55" Class LED 4K UHD Smart Xumo TV is a great fit for your guest bedroom. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it didn’t knew it will be this good have bought bigger size . Way better then thought

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are pleasantly surprised by the quality of the product and that it exceeded your expectations. It's great to know that you are enjoying it and that it turned out to be even better than you thought. Your satisfaction is our priority, and we are committed to providing products that meet your needs.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Web Browser!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is excellent but the only thing that’s missing for today’s technology is Web Browser, where 99 percent of consumers goes to.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, FS562! We're glad to hear you're enjoying the excellent picture quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your insights are truly appreciated and help us continue to understand what features matter most to our users—thanks for sharing your experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv. using it on my back patio and it works great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      That sounds awesome, Clayton! Glad to hear the Pioneer TV is holding up well outdoors—perfect for patio movie nights or game days!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good tv for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, tv works great. The remote is a little weird but you get used to it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, CherylJ! We're glad you're enjoying your Pioneer 55" Xumo TV and finding it a good value. We understand that remotes can take some getting used to! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV and picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv so far. Lots of options to stream, I use antannae, works fine. Good picture and sound. Not sure, but my sony surround not working on rear spkrs, might not be tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, satisfied with my purchase. Would make a another purchase in the future.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear you’re satisfied with your purchase and found it to be a great deal. It’s always rewarding to know our products meet expectations and leave a positive impression, especially when customers are open to purchasing again in the future. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer