Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2332 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,332 reviews
  • Rated 1 out of 5 stars

    MISLEADING , 300 APP IF YOU BUY THEM, NO YOU TUBE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is nothing but a scam. You buy a TV to watch, but this one advertises 300 apps without mentioning that you have to pay $10 a month to use them. No additional apps can be installed; only the ones that are preloaded on the set. I subscribed to YouTube TV, but I cannot load the app to make it work. It does have the free YouTube, but it's not the same. I'm not going to list all the apps I watch, but they are based on Roku. Best Buy should have stated this before I took it home and paid someone to hang it on the wall. Now it won't work. Pioneer told me just to install a Firestick. I should have been told that there was something else for me to buy. This is wrong and should have been disclosed at the time I bought it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Dear JohnS, we’re truly sorry for the inconvenience. We appreciate your patience and hope to regain your trust. - Carl | Pioneer Products BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased as a gift. Love the smart TV features. The colors and clarity are very good. Great TV at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer back in the game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to see Pioneer back in the game- great picture

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi WillyA,

      Thank you for your kind words! We're thrilled to hear that you're enjoying the picture quality of our 55" Class LED 4K UHD Smart Xumo TV. It's great to be back and delivering the high-quality viewing experience that Pioneer is known for. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer HDTV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Image Exellent Price and Easy To Use Remote, I Love How The BASS Sounds, I Would Buy This TV AGAIN

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, Hugo! We're thrilled to hear that you're enjoying the great image quality, excellent price, and easy-to-use remote. It's wonderful to know that the bass sound has impressed you as well. Your enthusiasm and recommendation mean a lot to us! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was very is to get set up. Very easy to operate. Overall im extremely happy with my purchase

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're thrilled to hear that you found the setup process easy and that the TV meets your expectations in terms of operation.

      At Pioneer, we strive to create products that enhance your viewing experience, and it's wonderful to know that you're extremely happy with your purchase. If you have any further questions or need assistance, please don't hesitate to reach out.

      Enjoy your new TV! BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very east to set up dont need to sign up to use good picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneers TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great price. Nice picture and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV for price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this TV since March 2024 and it’s done me just fine! For this price this TV is absolutely perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV Deal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart tv aspect, the oicture is great. Slight issue with the remote being on the same frequency as other remotes in the house but overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value Long Story Short, I needed a screen for a presentation in Las Vegas, and it was cheaper to buy a new TV than to rent one from the hotel. I used it for 3 days and gave it away. Color was good easy to setup. The only tiny tiny complaint was that the legs need a longish screwdriver (not included) to attach to the TV, so I had to get creative in the hotel without a screwdriver. It was better than expected at this price point, I had no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the picture was great. The contrast is really good and the depth of the black is equivalent to my much pricier Samsung in the next room. Excellent purchase at the suggested retail, but a real bargain at the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pioneer TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found this in the open box deal for 177.00 best deal ! hope to find another one for christmas

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Great find, Erika! That open box deal sounds like a steal. Fingers crossed you snag another one for Christmas!
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer 55 inch

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love!!! Very happy with the purchase was surprised on how ez it was to set up

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your enthusiasm for the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you're very happy with your purchase and found the setup surprisingly easy. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. If you have any other thoughts or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV. Very Good Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good. The setup went fairly smoothly. The menu sequences are going to take just a bit of getting used to (but this is true for many electronic devices).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works beautiful clear picture great sound and more

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, TerrenceT, for your feedback. We’re glad to hear your Pioneer TV is delivering a clear picture and great sound it’s always rewarding to know it’s working beautifully for you. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the tv at a great price and the quality is amazing.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, BreP, for your review. We’re so glad you found a great deal and are enjoying the quality of your new Pioneer TV. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new pioneer TV surprise me... The Options in my RC is very comfortable andd I can use my voice for anything I want

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that your new Pioneer TV has exceeded your expectations. It’s great that the remote control options are comfortable to use and that the voice feature adds extra convenience to your viewing experience. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    awesome tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought we were doing well when pop bought a sony trinatron 19 inch back in the 70s. the price on that tv was incredibly expensive. This pioneer 55 inch is awesome in all aspects at an unbelievable price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Chas, thank you for your fantastic review. Glad you are happy and satisfied with your Pioneer - 55" Class LED 4K UHD Smart Xumo TV. Continue supporting Pioneer. Rest assured that we will continue to provide "awesome quality" the best and excellent service. Feel free to ask if you need further assistance! -Yanne | Pioneer Support | https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice picture. I bought this for my mom for Christmas to replace her older plasma TV. Nice options out of the box. Remote is easy to use even for my mom. This TV is a great value for all the options included. Best TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k pioneer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was considerably a good one ranging from the crisp picture, quality, and sleek look. The audio is there, but it could be better. The price Is great and overall a Great Product.

    I would recommend this to a friend