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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2332 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,332 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and cost!!! Highly recommend it!!!!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, KrisG, for your enthusiastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find the picture quality and cost to be excellent. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    But this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever bought it has great features very good sound I also play games on there as well best tv ever

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever!!! I haven’t had any issues. Amazing picture and sound

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your enthusiastic feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV, ShakiraB! We're thrilled to hear that you consider it the best TV ever and that you're enjoying the amazing picture and sound quality. Your satisfaction is important to us, and your feedback helps us continue to provide quality products. If you have any further comments or need assistance, please feel free to reach out. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at Best Buy! This is a great TV for the price.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your review, CarltonV! We're delighted to hear that you're pleased with your purchase of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's wonderful to know that you find it to be a great value for the price.

      If you have any other feedback or need assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rodriguez TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has not dissapointed. The colors and screen is great. The technician was very professional and efficient. He even provided us extra information on possible purchase of appliances. It was a very positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice well lit and has the apps I need to watch my shows

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this TV. It was a "deal if the day" purchase for only $219.99. Sharp picture. It's not our primary TV but it's perfect as a secondary TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer w/Xumo TV is a MUST have!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that I've purchased this TV for, it is a whole lot more TV; picture quality is excellent, sound is clear and really loud for being such small speakers; and colors is WOW with the HDR setting on. I would definitely recommend this TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV worked great with my Sony home theater system for about a week and a half. Now the sound won’t work through my system and have to use the speaker in the TV. They weren’t able to correct it over the phone. I now have to take time from work so a technician can come look at it. They tell that now having it 21 days I cannot take it back to Best Buy. Hopefully this won’t be a big deal. While the TV was working correctly, it was great. Looking forward to that again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim product sleek design, crystal clear picture and very crisp sound! Great product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, picture quality is great, low price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV works great and is not a waste of money at at

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your positive feedback, KarneishiaN! We're thrilled to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your satisfaction is our top priority, and we're delighted that the TV has met your expectations. If you have any further comments or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing television, easy to set up great for a kids bedroom

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, GustavoR! We're glad you're finding the Pioneer 55" Xumo TV amazing and easy to set up, and that it's perfect for a kids' bedroom! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cheap and effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Basic and cheap, which is what I wanted so... well done.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV, Manaye101! We're glad to hear that it meets your needs and expectations for a basic and affordable TV. Patricia \ Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this TV after having a budget. We ended up finding this and it was a great deal. So far, we really enjoy the TV. Size is great. It does come with an array of popular apps, however if you need a special app, I would recommend a Roku device so you can have your special app. Otherwise, this fits our needs!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV, KaseyB! We're delighted to hear that you and your wife are enjoying the TV and that it fits your needs perfectly. It's great to know that the size and array of popular apps have been beneficial for you. Your suggestion about using a Roku device for additional apps is very helpful and appreciated. We hope you continue to enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality for the price. Second pioneer TV I've bought and both are great

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi SeanB,

      Thank you for your positive feedback! We're thrilled to hear that you're enjoying the great picture and sound quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's wonderful to know that this is your second Pioneer TV and that both have met your expectations. If you ever need any assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and HD , the sound system could be a bit better so if you want it for movies and shows , I suggest getting a sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing everybody was nice and polite they gave me my stuff very quickly and was very nice about it all the only thing I did not like was the product that I brought home but that is not your spot y'all were amazing thank you so much I'll be seeing you soon to return the item

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55” TV has a very clear and crisp picture to it, easy to use/navigate remote, and great sound. Sometimes it randomly disconnects from the internet but other than that I haven’t had any issues with it. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great addition to my bedroom. I can’t judge the smart TV aspect of it because I have it connected to my Apple TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. We're glad to hear the TV has been a great addition to your bedroom. Even though you're using it with Apple TV and haven't explored the built-in smart features, it's great to know it's working well for your setup. We appreciate your feedback and support. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer