Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Its aiight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Display is acceptable. The drawback is that the tv does not go straight to the input when you turn it on it goes to the xumo screen showing the apps and suggested shows which id rather it not do. Overall a solid tv
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Playaz2227, for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate you sharing your thoughts on the display quality and the startup behavior. We'll take your feedback into consideration for future product improvements. If you have any questions or need further assistance, please don't hesitate to reach out our Pioneer customer support team (1-800-421-1404). - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Daughter's B-Day Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute deal to get this quality of a tv for under $300. My daughter is an avid gamer and she loves it. Great value!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review! We’re thrilled to hear that you found the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be an absolute deal and that your daughter, an avid gamer, loves it. It’s fantastic to know that you’re enjoying the great value it offers. If you have any other feedback or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Pleasantly surprised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my kids Rec room. It was easy to set up and the picture was much better than I expected. I actually find myself watching it more often than the more expensive TVs in my home.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RichardM, thank you so much for sharing your experience with us. Your kind words about our products are really appreciated. We look forward to making your day again soon. Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Great to watch after the lag
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good television for the average person. At some point, it will become evident that the TV's response to remote control commands navigating between apps, TV stations, or TV features is excessively slow. Although there is a close app feature in the settings to reduce lag, the action still takes time. Once you've overcome the lag, the TV is enjoyable to watch.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JoeP,
Thank you for your honest review! We’re glad to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be a good choice for the average person and enjoyable to watch once the lag is managed. We appreciate your feedback on the response time and the close app feature. Your insights are valuable and help us improve our products.
If you have any other questions or need further assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Pleasant Surprise!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is way more than expected!! The reviews lead me to purchase this TV. I have a sound bar on all my TVs. I was expecting to plug a sound bar into this TV. No, I didn't need it. Great picture quality as well. This was a great deal.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my new TV. It was by far a great decision, I’m also enjoying Xumo.
I would recommend this to a friend - Pros mentioned:Picture quality
Great television and great price….
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this television around the Black Friday Sale for an awesome price of only $199.00. The picture quality is extremely good. The price was perfect. I would recommend buying this television especially if you can get it on sale.
I would recommend this to a friend If you're on a budget buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat this TV for the price. The resolution is very good for the price point. Only knock is its a little slow, but you pay for .
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JosephO, thank you for your review! We're glad you're enjoying the great value and picture quality of your new TV. We'd like to understand more about your experience with the TV's speed. Please give us a call at 800-421-1404 at your convenience so we can assist you further.
- Shiela | Pioneer Support
- Pros mentioned:Picture quality
Pioneer 55’ television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value, good picture quality Very inexpensive TV
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, LeeH, for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that you find it to be a great value with good picture quality. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Enjoy your new TV! Jeth | Pioneer Support.
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working as advertised. Good value for the price. I recommend it.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Bluesman Thank you, Bluesman, for your recommendation and for highlighting the value of your new TV. We’re pleased it’s meeting your expectations and delivering the performance you were looking for. Tine | Pioneer Support
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bang for the money never disappointed with pioneers items always good quality
I would recommend this to a friend - Pros mentioned:Picture quality
Bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Picture is sharp annd bright. And the price cannot be beat!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the sharp and bright picture quality. It's great to know that you found the TV to be an excellent bargain. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Great Smart TV for great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on a great TV. Very happy with the picture quality and the smart aspects of the device.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your fantastic review, ChrisJ! We're delighted to hear that you're very happy with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that the picture quality and smart features have met your expectations. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Great for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, decent sound, nice clean frame. Xumo TB is a little work and some " hot spots around screen border, great for 2nd TV or guest bedroom as I use it for
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, I won't complain. Good picture and sound quality. It shuts off randomly though even when the cable box is still in use.
I would recommend this to a friend Pioneer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I will purchase another one soon and I will refer Best Buy to all my friends and family never
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We love your enthusiasm, Eric! Thanks for the referral and repeat purchase plans—your support means a lot. Enjoy your Pioneer experience!
- Shiela | Pioneer Support
55 tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the money. Of course, got it with a good discount
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Hayven, thank you for your review! We're glad to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that it's a great value.
- Shiela | Pioneer Support
Pioneer TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pioneer TV — Smart Choice for Everyday Entertainment
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello IrakliiK. Thank you for sharing your thoughts. We’re glad to hear that you see Pioneer TV as a smart choice for everyday entertainment. It’s always rewarding to know our products are meeting expectations and bringing value to your daily viewing experience. Your feedback is appreciated and helps us continue delivering quality and satisfaction.
Keith | Pioneer Support
spend a little more get connected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interface was lacking. I am comparing it with an older toshiba tv. The interface would be setup where you have presets of your favorite channels and a history where it is a temporary save of the stations that you changed to. The pioneer had something like it except it wasn't as fast--it was more like changing functions. The arc function that connects a dvd though a receiver to the tv didn't seem to work. The tv was getting the signal from the receiver but the signal from the dvd wasn't going to the receiver and it wasn't the dvd because if I connected it straight to the tv it was ok.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your detailed feedback, JonF! We're glad to hear that you're exploring the features of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your insights on the interface and ARC function are valuable, and we'll take them into consideration. Your satisfaction is important to us, and we appreciate you sharing your experience. Enjoy your new TV! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer is best Trademark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality Best price,Best service.Thank you BestBuy.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Turano,
Thank you for your fantastic review! We're thrilled to hear that you're happy with the quality, price, and service of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. Your satisfaction is our top priority. If you have any other comments or need further assistance, please feel free to reach out. Patricia | Pioneer Support