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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2298 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,298 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Pioneer tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good picture, sound, and easy to use. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refresh rate and great black levels, no light bleed.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      MichaelL, we appreciate your keen eye for detail! It's great to hear you're enjoying the smooth refresh rate and deep black levels—our team worked hard to optimize the panel for immersive viewing with minimal light bleed. Thanks for choosing Pioneer! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was a good price. Has a great picture.we like it

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JaneW, for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're enjoying the great picture quality and found it to be a good value. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any more thoughts or feedback, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Pioneer XumoTV 55" review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to setup! The picture quality is awesome and it is just the right size for my liking!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, PatrickR! We're thrilled to hear that you found the setup easy and are enjoying the awesome picture quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that the size is perfect for you. We appreciate you sharing your positive experience with us! Jeth | Pionner Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality, price and service. The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the purchase and the service of the store. The TV is of great quality in its image and the operation of the control is quite easy. Excellent offer and price from the most sought-after brands. I would shop at this store again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the value, great sound and image display

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture not as bright as I’d hoped. Sound quality is good. The only thing is the tv is heavy compared to my other flat screen. I purchased 2 of these one for the den and the other for my sons room. But for the price I can’t complain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Xumo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great sound easy set up.. love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great audio quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and image quality. Easy remote. Only took off one star because their mobile remote app didn't work for me, and i can never find my remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she loves it. Great picture and sound, easy interface, and it was a good deal for the size.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Brittney, we're delighted to hear that your daughter loves the TV! It's wonderful to know that it has a great picture and sound quality, along with an easy-to-use interface. We're glad you found it to be a good deal for its size. If you have any other questions or need further assistance, please feel free to reach out. We're here to help! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality at an Affordable price!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my Pioneer tv, so I bought more. The picture and sound quality were way better than my previous Samsung tv’s I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr.henson wayne herbert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is all good & the tv is what i need & my family need

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, HerbertH, for your kind words. We’re so happy to hear the TV is meeting your needs and your family’s. Your satisfaction means a lot to us. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. No issues. I have no complaints about the picture quality or sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Clint! Thank you for your feedback! We're glad to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV worth the money and that you're satisfied with the picture quality and sound. It's great to know that you have no issues or complaints.

      If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Pioneer Support| BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite by far purchase that I have gotten this year. I love my tv

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Becic! We're thrilled to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV is your favorite purchase of the year. It's wonderful to know that you're loving your new TV. We appreciate you sharing your positive experience with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Piorneer 55”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent colors with little to no adjustments needed. Speakers sound very good from the base response coming out from the build in speakers. Would not hesitate from buying another Piorneer tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Pioneer TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome tv. We are just college students and this was our first tv that we actually bought and it was so exciting because it worked so well. It was such a good price and a really good experience with the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent new tv from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the Pioneer 55” tv we purchased from Best Buy this month. The delivery was on time and efficient. The picture itself is perfect and unbelievably sharp and bright.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! We are thrilled to hear that you are very satisfied with your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s wonderful to know that our product has met your expectations in terms of picture quality and brightness. We are also glad to hear that the delivery was on time and efficient.

      Your satisfaction is our top priority and your feedback is greatly appreciated. Thank you for choosing Pioneer and for sharing your positive experience. We look forward to continuing to serve your entertainment needs. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product & the price, works wonderful love it has all apps youre are looking for

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen quality. Apps load quickly. Very bright and clear sound.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, JoyChi, for your wonderful feedback! We’re thrilled to hear that you love the screen quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. It’s great to know that the apps load quickly and the sound is bright and clear. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio , video quality can be better overall excellent

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, AahladK, for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you find the audio quality good and the overall experience excellent. Your comments are greatly appreciated and help us continue to provide quality products. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

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