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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2332 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,332 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has the best sound out of the box with no extras and it is at an incredible price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mbarr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Picture and sound are great! Great streaming too!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Happy this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Beautiful color and definition, I would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good buy for the price. I thought it was AirPlay enabled but it’s not.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for sharing, RafaelT! Glad the TV met your expectations overall—sorry to hear about the AirPlay mix-up. We appreciate the honest feedback!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. Sound is good and comes with all essential media apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I bought this for my sons room and he loves it! Nice size, he did have to help me lift it to mount it as its kind of on the heavy side and bulky other than that its a great tv we still use it!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience, WhitneyS! We're so happy to hear that your son is enjoying the Pioneer 55" Smart Xumo TV—it sounds like a great addition to his room! It's wonderful to know the size and features are working well for your family, and we truly appreciate you taking the time to share your thoughts. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV superb color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a really great TV for an excellent price! Color is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Too Complicated for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself a couple of years ago and thought it was decent and it was easy to operate with my Apple TV set up. So, I decided to get one for my 87yo mom. It was so frustrating for all of us. Remote gave us all so much trouble AND picture quality was poor. Definitely, too complicated for grandma to deal with TWO remotes including cable remote.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hello DianaS. Thank you for sharing your experience. We’re glad the initial setup worked well for you, but we’re sorry to hear that the second unit didn’t meet expectations, especially with the remote and picture quality. We understand how important ease of use is, especially for older family members, and we appreciate your feedback as it helps us improve.
      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good tv great quality and great content for everyone

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi LeidyG,

      Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you find it to be a very good TV with great quality and content for everyone. Your satisfaction is important to us, and it's wonderful to know that you're enjoying your new TV. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great tv and has some good features built in

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the awesome feedback, Daniel! We're so glad to hear you're enjoying your Pioneer 55" Smart TV and its built-in features—it’s always great when technology enhances your viewing experience. Your kind words mean a lot! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer 55 in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice !good quality ,super happy .Arrived and was set up in a jiff.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WAY Better Than Its Price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is punching WAY above its weight class! I got it for under $300 and it has much better sound quality out of the TV speakers than my $1500 OLED has! Lucky find on a sale day, for sure!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing deal and great quality. I love that I don’t have to download any apps and everything I want to watch is preloaded.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the size and quality. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great picture . Glad to see pioneer in the tv scene

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch 4K tv for under $300

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price a great tv. You can not go wrong with this tv. Excellent sound, great resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and does everything I need it to for a such a great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv works as it should, granddaughter was happy

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV is working well and that your granddaughter is happy with it.

      If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a great experience with your TV.

      Thank you for choosing Pioneer! -Rolf | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, has problems disconnecting from wifi after being off for a few days but just need to unplug and plug back in and its good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I pulled some nice cards from these packs

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the product. We’re glad to hear that you’re enjoying it and had a great time pulling some nice cards from the packs. It’s always exciting when a product delivers both fun and value, and your feedback helps highlight the satisfaction it brings to collectors and enthusiasts alike. We appreciate your support and hope you continue to enjoy more great finds. Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer