Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I pulled some nice cards from these packs
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience with the product. We’re glad to hear that you’re enjoying it and had a great time pulling some nice cards from the packs. It’s always exciting when a product delivers both fun and value, and your feedback helps highlight the satisfaction it brings to collectors and enthusiasts alike. We appreciate your support and hope you continue to enjoy more great finds. Keith | Pioneer Support
- Pros mentioned:Picture quality
Qaisir
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Quality and pocket friendly price! Loved the screen and sound.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi QaisirB,
Thank you for your fantastic review! We're thrilled to hear that you love the screen and sound quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that you find it to be of the best quality and pocket friendly. If you ever need any assistance, feel free to reach out. Patricia | Pioneer Support
- Pros mentioned:Picture quality
Pioneer tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and picture quality love to just speak to remote to get movies
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Great hardware, terrible software.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen and mechanical quality is actually pretty good, but the software is awful. Despite updates, it consistently loses our wifi and refuses to reconnect, and some of the basic apps (like Disney +) are unwatchable because of lag, despite a fast mesh wifi system. Likely to return because tired of fighting with it.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We appreciate your feedback regarding the screen and mechanical quality of our product. We're glad to hear that aspect met your expectations. However, we're sorry to learn about the challenges you've encountered with the software and connectivity issues. Ensuring a seamless experience is a priority for us, and we apologize for any inconvenience caused by the Wi-Fi connectivity problems and lag in certain apps. We continuously strive to improve our products and services, and your feedback is invaluable in this process. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to address them and regain your confidence in our product. Keith | Pioneer https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Price
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Pioneer brand XUMU television works really good, and was the lowest priced in stock. MY ONLY COMPLAINT IS THE REVIEW REQUIRES A 50 CHARACTER MINIMUM SO I HAD TO MAKE IT ALONG REVIEW.
I would recommend this to a friend - Pros mentioned:Ease of use
Pioneer Xumo 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. For the price you get way more than you pay for. I have a 65" that I paid 4x the amount and this TV is just as good and easier to navigate. Highly recommended
I would recommend this to a friend - Pros mentioned:Ease of use
pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.priced right and easy to use, win win situation all around.
I would recommend this to a friend Bad Router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was probably a perfectly good TV, but it never worked for me, I returned it. The reason it didn’t work was because my brand new internet was not working, I had a bad router/modem. It was confiusing because my phone hooked right up. Nothing else would. I apologize for all the bad things I may have said about this TV, and the bs of having to re-pack or sell it as open box. And I was a dick to many different people, it was so friggin frustrating and went on for over 2 weeks. Instant karma for my poor behavior. I’m sorry
I would recommend this to a friendTv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son's room he is a teenager. And he loves it, it is a great size, all of his friends love it. It has all the apps on it so very fast when going into watch something. Truely s great tv, essy to mount on the wall as well.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, ShaunH! We're thrilled to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV is a hit in your son's room. It's wonderful to know that he and his friends are enjoying the size and fast access to apps, and that the TV was easy to mount on the wall. Your positive experience is important to us, and we appreciate you sharing it! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, sound could be better. Overall a great buy!
I would recommend this to a friend - Cons mentioned:Remote control
Pioneer Xumo Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have problems with the remote control I don’t know why occasionally it keeps unpairing with the Tv.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your experience, ibuy! We're glad to hear you're enjoying the TV overall, and we truly appreciate you taking the time to provide feedback—it helps us better understand what matters most to our users. Your input is valued and means a lot to us! Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Pioneer 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the Pioneer. It has very clear vision and easy to use the remote. The paramount subscription was a great bonus. I would buy it again.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Flora! Thank you for sharing your positive experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you're very happy with it and that you find the vision very clear and the remote easy to use. We're glad you're enjoying the Paramount+ subscription bonus as well. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and hope you continue to enjoy your TV! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised that this TV was going to be so good. I am only familiar with LG and Samsung but this is budget friendly and high quality. Also, I do like the sound quality from these
I would recommend this to a friend - Pros mentioned:Picture quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This was purchased as an extra tv for our master bedroom so not used everyday but the picture quality is amazing. We have found ourselves using it more and more each week.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture sound could be a little better but not bad at all for price just wish you could download more apps on it only down side
I would recommend this to a friend - Pros mentioned:Picture quality
Pretty decent 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really complain much for the price I paid for it. Its a great tv. Picture quality if good as far as I can see. The streaming quality is a little low, sometimes mid show or movie it stops to buffer 2-3 times. I'm not sure if thats due to the hardware or software of the TV but it is something we for sure experience. Other than that it is a great television.
I would recommend this to a friend - Pros mentioned:Picture quality
Solid HD TV for this Price!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazed at the quality of this TV at this price. Clarity of the picture is awesome. Sound is good, and the next purchase will be a sound bar to make this a theater quality venture in my home
I would recommend this to a friend - Pros mentioned:Picture quality
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture amazing sound is awesome and price was perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv & price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound lots of option with remote great price
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review! We're thrilled to hear that you're enjoying the great picture and sound quality of your Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's wonderful to know that you appreciate the variety of options available with the remote and find it to be a great price. If you ever need any assistance, feel free to reach out. Patricia | Pioneer Support
Remote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great! Opening the box was easy, and the setup process, including programming and channels, was quick. However, I don't like the remote control; it feels fragile and is made of cheap materials. It makes me wonder how long it will last.
I would recommend this to a friend