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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2332 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,332 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV, very good price/value relation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price, it's good a very fast interface and it is very simple to use, I would buy it again and for the price it is a bargain!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good TV for the price I got it for more Bass and louder than my original 50 in Phillips

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the picture also amazing I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    pioneer xumo 55'' led 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super big bang for the buck here, grab it on sale when you get the chance. overall nothing to complain about in this price range. and.. it's made my sony!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY LIKE MY TV. Great picture quality excellent

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      We're thrilled to hear that you really like your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that the picture quality has exceeded your expectations. Your satisfaction means a lot to us. If you have any other feedback or questions, feel free to reach out! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent tv for excellent price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Excellent specs. Clear picture. Make sure to check the formatting when setting up your picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    smart price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pic and sound for the price i love it also like the composite input for my retro video game consoles

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Pioneer Smart TV, love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with my new TV from Best buy. The picture is so crisp and the speakers are awesome. The sales staff were so great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    Beware...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on a decent sale becuase it was time to upgrade my bedroom TV. Brought it home and everything was good, setup was easy and quick and no fuss... That was that last of that, about 10 minutes into realizing what I purchased the entire layout and setup of "Xumo" is horrible, good luck trying to connect your phone to do simple functions that a cheap Roku does better. After regretting but willing to justify because of the price and the fact its just a TV i stuck through.. Come a month of ownership this Pioneer Xumo won't turn on.. I've tried different batteries, the button on the TV, and everyway to unplug and replug it in, THEN it decides to work,,, (BIG maybe) I decided maybe it was a software bug that was causing this so I went onto the official Pioneer supported website that has this exact model TV listed for software and downloaded the latest software that was available at the time. Downloaded it, and still did not fix the problem... This TV is just not worth the price even on sale.. Save yourself the headache of an unfinished product that shouldn't be sold. Buy anything else.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, Gavin. We understand your frustration with the issues you're experiencing with the Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We apologize for the inconvenience and the less-than-ideal user experience. If you have any other questions or need further assistance, feel free to ask our Pioneer customer support team (1-800-421-1404). - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv. I love that it has its own channel.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent, sound is very good, a sound bar would fill the sound out more. Geek Squad installation was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price Aaaaaaaasaaaaaaaaaaaaaaaaaaasaaaaaaaaaaaaaaaaaaaaaaassssssaaaaazeeredsdsassasssasassssdddsdsssssd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great playroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, this was a great purchase for the kids play room.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks, Justin! We’re happy the 55" Pioneer is a hit in the playroom. Great value and happy kids—sounds like a win all around!

      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was an amazing deal! I upgraded from a tv that did not have smart tv capabilities to this one and I love the interface and how simple it is to navigate!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price will freeze up every so often but overall it’s a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Xumo TV 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the wife for mothers day. It was for her "Women Cave" and she loves it especially the voice activated remote control. Free delivery was professional and on time.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the thoughtful feedback, RichardM! It’s wonderful to hear that the Pioneer 55" Class LED 4K UHD Smart Xumo TV made such a perfect Mother’s Day gift and that your wife is loving it in her “Women Cave”—especially the voice-activated remote. We’re also glad the free delivery met your expectations. Thanks for sharing this great experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review----excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and picture. We purchased it for used under our carport and is absolutely what we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a present to my Uncle and he loves it. Great picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal was fantastic bfor the size of the tv and the features it comes with. No complaints here best buy had them ready for me to pick up at the store easy in and out.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price. Very satisfied. Best price in town for a 55 inch.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your positive feedback! We are thrilled to hear that you are enjoying your new TV and that you found it at such a great price. We always strive to offer competitive pricing for our customers, so we are happy to hear that you found the best deal in town for a 55-inch TV. Thank you for choosing us for your electronic needs, and we hope you continue to be satisfied with your purchase. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer