Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv for the price. Bought it for my dad when his went out and works great for his room and couldn’t complain at all
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi TroyD, thank you for taking the time to leave us a 5-star review. We're so glad that you were satisfied with our product. Rest assured that we will continue providing best and quality products to our valued customers like you! Have a great day. Gly | Pioneer Support | https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
Pioneer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv has a good soundtrack a good screen good color
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great deal. Doesnt have crunchyroll but you can get a streaming box or try other service for some shows. My kind of show only stream on crunchyroll
I would recommend this to a friend Xumo TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV and the fact I can talk to the remote control to find anything I want to watch
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thanks so much for your review! We're happy to hear you're loving your new Pioneer 55" Smart Xumo TV. The voice control feature really does make finding your favorite shows easier and more fun. Enjoy your viewing experience! Ivy | Pioneer Support
- Pros mentioned:Picture quality
good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best tv ever would buy again best 4k clean and loud
I would recommend this to a friend - Pros mentioned:Ease of use
Great TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and haven’t had any issues. Easy to install
I would recommend this to a friend - Pros mentioned:Picture quality
Best deal ever! Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase!!! My son needed a TV for his new XBox Christmas gift. Stopped by BestBuy to see what they had on sale and we found thus amazing jewel!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Not too shabby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very surprised how good the picture is. Got it for $200 on Black Friday and has well exceeded my expectations
I would recommend this to a friend Might save a buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good tv however the screen mirroring feature seems to lag sometimes and the overall navigation of the tv does not feel comfortable. The picture can be nice but it depends on what you’re watching and the settings. I probably wouldn’t recommend but not terrible
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, MichaelR, for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your honest feedback. We're glad to hear that you found the picture quality to be good depending on the content and settings. We also understand your concerns about screen mirroring lag and navigation comfort—your input helps us identify areas for improvement. If you ever need assistance optimizing your settings or have any questions, we're here to help. Thanks again for your review! Ivy | Pioneer Support
- Cons mentioned:Remote control
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was absolute garbage hated every minute using it. The buttons were horrible and sticky. The remote barely worked, and even when it did, none of the TV programs came in the quality of the screen was horrible. I can’t believe they would even sell this product at Best Buy. Someone should review why they’re even selling this product just upset completely with this product. This product was inferior low class and just couldn’t even offer a quality sound or picture when viewing anything whatsoever. Good luck selling this thing garbage garbage garbage nothing but
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your experience. We’re sorry to hear that the product did not meet your expectations. We understand how disappointing it can be when a product doesn’t perform as intended, especially when it affects your overall experience. Your feedback regarding the remote, button functionality, and picture and sound quality is important and will be shared with the appropriate teams for review. We truly value your input as it helps us work toward improving our products and services.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality tv picture quality is top notch…………..
I would recommend this to a friend - Pros mentioned:Picture quality
Pioner TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv perfect size for my place.Good clear tv would definitely recommend buying the pioner brand they have been making GREAT car radio's for fourty years +
I would recommend this to a friend - Cons mentioned:Connectivity
A little slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow to connect to internet. Other than that its a good tv for the price.
I would recommend this to a friend Good Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad purchase, honestly you get what you paid for. Tv works fine, I’m not a picky person at all but I don’t like the remote to it. Works as expected no issues so far. I recommend if looking for a deal or on a budget.
I would recommend this to a friend- Pros mentioned:Picture quality
Not Bad/ not great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is decent for sound and quality. However I’ve had to restart this several times because it keeps disconnecting from our home network. Not to mention it can’t get some apps that most TVs have. Otherwise for the price it’s decent. Between this and a Roku. Get the Roku.
No, I would not recommend this to a friend - Pros mentioned:Color
55’ Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Plays like a champ. I thought it would be smaller but it really is a nice tv with color and all. It was a gift for my husband and he loves it.
I would recommend this to a friend Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for the price, works well and meets all desirable features you could want from a smart TV.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, AngelB, for your review. We’re pleased the Pioneer TV offered both great value and the features you were looking for. Your support means a lot to us. Tine | Pioneer Support
Good viewing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV it is so clear ! I’m so glad that I got it!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you love the TV and that the picture clarity has made a strong impression. It’s always great to know our products bring satisfaction and meet expectations. Keith | Pioneer Support
- Pros mentioned:Picture quality
Pionner tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I always have it nice pic and clear sounds
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your thoughts, Daniel! It’s wonderful to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be the best with its nice picture and clear sound. Quality visuals and audio can truly enhance your viewing experience. Your positive feedback will certainly assist others in their search for a reliable TV. If you have any favorite content you enjoy watching on it, I’d love to hear about it! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
PIONEER TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV AND GREAT SERVICE AT STORE FAST HELP AT STORE
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, Gabriel, for the fantastic feedback! We're so glad to hear that you had a great experience both with your new Pioneer 55" Smart TV and the service at the store. It's always rewarding to know that our customers are enjoying their purchase and receiving prompt support. Your satisfaction means a lot, and we appreciate you taking the time to share it! Jeth| Pioneer Support.