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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2332 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,332 reviews
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid buy. Pioneer is made by TCL. Got this for $200 around Super Bowl time, which is regarded as the best time to get TV deals. At that price, you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIONEER TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV AND GREAT SERVICE AT STORE FAST HELP AT STORE

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Gabriel, for the fantastic feedback! We're so glad to hear that you had a great experience both with your new Pioneer 55" Smart TV and the service at the store. It's always rewarding to know that our customers are enjoying their purchase and receiving prompt support. Your satisfaction means a lot, and we appreciate you taking the time to share it! Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV and great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with an amazing picture. This TV boast tons of apps to allow me to watch multiple streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service picking up the TV. It was easy to install to our existing mount. Great quality picture and sound, as expected from Pioneer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture and bright. Only real issue is the sound but overall still great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer-55" XumoTV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, sometimes lags a bit but I think that's a problem with my wifi not the TV. would recommend to others.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, SantiZ! We're happy to hear you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that it's delivering a great experience overall. It's awesome that you'd recommend it to others, and we appreciate you sharing your thoughts with us! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful view! The sound just isn’t too good. The remote control is beautiful. I like the way it lights up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's alright. I wish the Refresh Rate would rise when I operate at lower settings such as 2k rather than the default 4k.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We appreciate your feedback and understand your desire for a higher refresh rate at lower settings. Your insights are valuable and help us improve our products and services. If you have any other experiences or suggestions, we'd love to hear them! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good deal, excellent picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, great sound. I almost purchased a different TV, but when I saw this one, it was bigger and cheaper. I'm glad i purchased this one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer the TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked the Pioneer brand and this TV delivers good quality good picture good sound I would recommend this TV to a lot of people

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess this was a top-of-the-line to be back on its day and as cheaper technologies came along , this was priced to compete. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cant beat this tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, especially for the price! Brilliant picture and big screen, couldnt be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pioneer, since 1930

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find a good non smart TV. A small bandwidth. Slow load onboard programs that you may not use, is money wasted. Hence the cost of this TV. The finish setup to the internet programing can be inconvenient. Over the air stations via antenna seem to take a back seat. Like Pioneer audio products in the past, They remembered sound is not two cans and a string.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its A Great TV With No Issues. VERY Happy And Rewarding

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, DaveS, for your fantastic feedback! We’re thrilled to hear that you’re very happy with your Pioneer 55" Class LED 4K UHD Smart Xumo TV and that it’s been a rewarding purchase with no issues. Enjoy your viewing experience! Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for the price. You can't get a better picture quality for less than 300$

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” Pioneer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. The picture quality is amazing! This is my second purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for my daughter the sound is excellent! Sounds like you’re at the movie theater the picture quality is good also

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is incredible, price was insane and functionality with streaming live tv, movies, etc is problem free

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal for the money. Super TV without breaking the bank. You should not be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well and just as nice as tv's ive paid twice as much for! Owned 2 months... no issues.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for the great feedback, RogerP! It’s awesome to hear that your Pioneer 55" Class LED 4K UHD Smart Xumo TV is performing just as well as higher-priced models—your experience really highlights the value and quality this TV delivers, and we’re so glad it’s been a smooth and satisfying addition to your home. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer