Customer Ratings & Reviews
- Model:
- PN55-751-24U
- |
- SKU:
- 6546909
Customer reviews
Rating 4.4 out of 5 stars with 2332 reviews
(2,332 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Moved to my new place
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved how easy it was to purchase my tv at Best Buy. I purchased my tv for my new place and I love the picture quality I give it 10 stars.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv easy to use and it was a great deal. Gave this as a gift and she loves it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be the 400.00 winner. Hurry and give me my winnings. The TVs have great pictures. I want cash.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Best purchase I’ve made in while! Would recommend!
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there, we love hearing that! It’s awesome to know this TV has made such a positive impact—thanks for the recommendation!
- Shiela | Pioneer Support
Rated 3 out of 5 stars
I hope I get the $400 gift card
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xumo interface is alright not the best. Tv quality is good
I would recommend this to a friendRated 5 out of 5 stars
Pioneer TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price....best buy has always been a great place to shop....and the geek squad. team is the very.... Thanks BB
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, LaBron, for the awesome feedback! We're so happy to hear you're enjoying your Pioneer 55" Smart Xumo TV and that your experience with Best Buy and the Geek Squad team has been such a positive one—your kind words truly mean a lot and reflect the dedication to quality and service we aim to deliver. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Poor performance compared to Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV on a Black Friday sale, and we have been disappointed with its performance compared to previous TVs. We had been using Roku for many years, but had seen many great reviews for Xumo, so we decided to give it a try. Overall, the TV feels glitchy, where the overall system seems to be running very slowly. The remote isn’t responsive, the apps are cluttered and difficult to find, and streaming will often slow down, freeze, or be unable to load. I have checked my internet speeds and they are maintaining just fine, these are issues that I didn’t have with my Roku. Despite the operating system, the picture and sound is good, which is why I gave it 2 stars. I am excited to move back to a Roku when I have the chance.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Pioneer - 55" Class LED 4K UHD Smart Xumo TV, we're very sorry to read you are experiencing this issue with one of our products, you may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Pioneer Support
Angela
http://www.usca.pioneer-tv.com/en/index.html?c=US
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv it have everything all in one, thr picture quality is great and the price was fantastic
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Rere. Thank you for your feedback on our Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We’re glad you enjoyed our product’s ease of use. Your feedback encourages us to keep improving. Ivy | Pioneer Support. https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shows a crystal clear picture. I really like this set. I am very pleased that I got this television. It is a great bargain for the price.
I would recommend this to a friend Rated 5 out of 5 stars
Fast and affordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was fast I came in and out in a 30 min time frame. The employee recommended this tv and I love it
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for the kind words, SAMARIAB. We're thrilled to hear your in-store experience was quick and helpful, and that you're enjoying your new TV. We hope it continues to bring you great entertainment for years to come. Tine| Pioneer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ppurchasedthis tv a few months ago. It was my first pioneer and I like over my other brand I currently own.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Drizzy, thank you for your fantastic review. Thank you for supporting Pioneer appreciate you. Rest assured that we will continue to provide the best and excellent service. Feel free to ask if you need further assistance! -Yanne | Pioneer Support | https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
A good quality TV, more extra features into it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Screen resolution are perfect. Easy set up TV. Only thing needed is extra HDMI input and audio output.
I would recommend this to a friend Rated 3 out of 5 stars
No Wi-Fi connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the remote compared to Samsung and LG new remotes, but I return it because it would not connect to my Wi-Fi. Tried everything nothing worked.
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV at a good price. Wish they would improve the Xumo app or just switch to Google.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
No complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s a great purchase. Both picture and sound are quality. Good tv for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture and sound good quality tv for the price. Very happy costumer
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive feedback about the Pioneer 55" Class LED 4K UHD Smart Xumo TV! It’s wonderful to hear that you love the picture and sound quality. As a very happy customer, you’re getting great value for the price. Enjoy your TV! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 4 out of 5 stars
Pioneer 55" Smart Xumo TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen clarity is fantastic! I have not had any issues with this television as of yet. The ONLY thing that bothers me is that occasionally I have to "restart" in order to clear the cache...I've never had to do this with other smart TVs, so it was a bit frustrating at first to not be able to just turn on my TV and watch what I wanted.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pioneer XUMOTV.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our television, and we watch it every day and do recommend to anyone.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for sharing your positive experience with the **Pioneer 55" Class LED 4K UHD Smart Xumo TV! It's wonderful to hear that you love your television and watch it every day. Your recommendation means a lot! If you have any more thoughts or need further assistance, feel free to reach out! - Mae | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
New buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying this brand..I'm impressed..my son has his. Favorite and remote friendly for 3 yr old
I would recommend this to a friendRated 5 out of 5 stars
Nice TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice standard practical TV without all the bells or whistles.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your review of the Pioneer 55" Class LED 4K UHD Smart Xumo TV!
We’re glad to hear you’re enjoying the practicality and simplicity of the TV. Sometimes, a straightforward and reliable setup is exactly what’s needed, and we’re happy it’s meeting your expectations.
If you ever have questions or need support, we’re here to help. Thanks again for choosing Pioneer! Ivy | Pioneer Support


















