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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2261 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,261 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice, affordable tv..I am thoroughly enjoying it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this TV…the picture is clear and bright..only thing is the sound is a little low and I have to turn it up between 20-25 to be able to really hear it well but I just turned 62 and could be losing some hearing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pioneer tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and color. The sound quality varies. Sometimes it’s clear other times it’s muffled or I have to turn it up very high to hear clearly. Cannot add Dish channels to the tv. This has caused a problem.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're glad to hear that you're enjoying the excellent picture and color quality. We apologize for the inconsistent sound quality and the issue with adding Dish channels. Your feedback is important to us, and we'll look into these concerns to improve our products and services. If you need any assistance or would like to discuss this further, please don't hesitate to reach out to our customer service team. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pioneer smart model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the television. It was easy to set up. I hooked a speaker to it easily. I love the remote and smart tv controls. Over all I am very happy with pioneer quality. Was great price for item.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi ThomasL! Thank you for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you love the television and found it easy to set up. It's great to know that connecting a speaker was a simple process and that you're enjoying the convenience of the remote and smart TV controls. Providing a seamless and enjoyable experience is what we aim for with our products, and we're thrilled that you're very happy with the Pioneer quality. If you have any further feedback or questions, please feel free to reach out. Enjoy your TV viewing experience! |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Got me a steal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and for the price you really can’t find better.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, Wiggles, for your wonderful review! We're delighted to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be an excellent choice, especially at its price point. Your satisfaction is very important to us, and we're thrilled that our TV has met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal for Pioneer with Xumo TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K picture quality and sound are great The built in tuner works great as long as you have a good antenna. Picture color, brightness and saturation is good, I'm going to buy a second one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pioneer Television Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Sounds not so great, the sounds goes very low at times for no reason. But a great Television for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT EXPERIENCE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV IS GREAT LIVE SOUND AND PIC, BETTER THAN I THOUGHT IT WUD BE, LOVE BEST BUY PRODUCTS,

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Ronnie! It sounds like you’re really enjoying your Pioneer 55" 4K UHD Smart Xumo TV. It’s always a pleasant surprise when a product exceeds expectations, especially with live sound and picture quality. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv and features for the price. I think is also a really nice size tv, for Home, Office or business. Also I love to have all the smart option to see Netflix, Amazon Prome, YouTube and all the platforms . Pretty much, really happy with this purchase

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Ardi,

      Thank you for your positive review! We're thrilled to hear that you're enjoying your Pioneer 55" Class LED 4K UHD Smart Xumo TV and find it to be a great size with excellent features for the price. It's fantastic that you're making the most of the smart options like Netflix, Amazon Prime, and YouTube. If you need any further assistance, feel free to reach out. -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent purchase!! Would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase delivery was fine. Great TV had a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pioneer Tv Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physically the TV looks awesome, sound wise the quality is very good but now and then it’ll turn off on its own, the screen will freeze. Overall I like the TV

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience. It’s great to hear that you appreciate the physical design and sound quality of the TV. However, the issue with the TV turning off and the screen freezing is definitely concerning. Your feedback is important, and I hope the manufacturer addresses these problems soon. In the meantime, checking for firmware updates or reaching out to customer support might help resolve these issues. Thanks again for your review! Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase, good product and a good price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv - pioneer 55 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is incredible good videos and everything is super good the colors are perfect for movies / it's the best TV I've ever bought

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      I’m thrilled to hear that you’re enjoying your new TV! The vibrant colors and video quality can truly enhance your movie-watching experience. If you have any other tech-related questions or need further assistance, feel free to ask!- Carl | Insignia Products BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Get you one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very clear, HD no lag or delays. The interface seems a lot easier to navigate than other tvs, and it comes with a very good sound system as to be expected with Pioneer. At first I was unsure, I know Pioneer for car stereos mostly, so to see a tv from a trusted brand I was interested. I’m thinking of getting the 65 inch for my living room area.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a really good looking tv, sounds great, especially with Dolby sound and vision. Well priced for what you get!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, occasional glitches

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but has occasionally glitched. Like twice since I bought it two months ago

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi TayM! Thank you for sharing your feedback. We're glad to hear that you're enjoying the great picture quality of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We're sorry to hear about the occasional glitches you've experienced. If you encounter any further issues or have any concerns, please don't hesitate to reach out to us. Our team is here to assist you and ensure you have the best viewing experience possible. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Great 55" TV for a Very Reasonable Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 55-in TV to fit into my wall and sound system. After looking and reading reviews, I came across this Pioneer TV with the built in XUMO TV Streaming system.plus 4K, Dolby Vision and 5.1 and it's makes the perfect movie experience. If I were you, I'd be sure to check out this TV before you purchase another one, you'll be glad you did. The sound is okay but I have mine hooked up through a surround sound system and it sounds great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pioneer 55 inch Zumo tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Much better then the tcl I had previously. Easy operating and includes Zumo and has the spectrum app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best 200 dollars invested

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of my Pioneer TV left me very satisfied, 199 dollars for a 55" screen seemed like an opportunity more than an offer from Best Buy, which by the way the Pioneer brand in televisions is exclusive to this electronics store.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you're very satisfied with your purchase of the Pioneer 55" Class LED 4K UHD Smart Xumo TV. It's great to know that you found the $199 price to be an excellent opportunity. If you have any questions or need further assistance, feel free to reach out. Patricia | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Expectations met, and then some!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV truly is a great buy for the $200 Mark I returned my 48 inch OLEDLG for this one for the bedroom it looks amazing!!! Got the 55inch purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    DMJr's 55" Pioneer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy Excellent price Unmatched quality Unbeaten price match all wrapped up to unmeasurable customer service

    I would recommend this to a friend
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