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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2332 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,332 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    pioneer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a beautiful tv I would recomend this tv to any one the picture is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT VALUE!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as value is concerned this TV has it in spades!!! Crisp, clean picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for the $ Buck. The picture is outstanding. Using it in an enclosed porch.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi DanielB! We are delighted to hear that you find the Pioneer 55" Class LED 4K UHD Smart Xumo TV to be the best buy for your money. It’s wonderful to know that you appreciate the outstanding picture quality and that it fits perfectly in your enclosed porch.

      Your satisfaction is our top priority and your feedback is greatly appreciated. Thank you for choosing Pioneer and for sharing your positive experience. We look forward to continuing to serve your needs. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how picture looks so real been a great tv plis u can talk into the remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It gets the job done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture quality and that I am able to link my iPhone through AirPlay but I have had some slight issues. Most recently, something happened with my speakers and I had to reset. And something’s there is a lag in loading like it won’t stay connected to my wifi

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great deal. I bought it as a gift for my son and he loves it. Picture is clear and the sound is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture is good and interface is easy to navigate. For the price can’t beat it

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    The TV works but it’s certainly not great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, the price is great, but the onboard software is terrible and slow. It was developed by two of the largest cable companies in the United States, so you can expect nothing but mediocrity. Even trying to open an app takes an eternity. The contrast is also poor, making it unsuitable for viewing in dim lighting conditions. It’ll work much better with a streaming device hooked up to it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your honest feedback. We are glad to hear that you found the price appealing, but we are sorry to learn about your dissatisfaction with the onboard software and contrast quality. We understand how frustrating it can be when the software is slow and the viewing experience is not optimal. Your input is valuable to us, and we will use it to improve our products and ensure they meet your expectations.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Very much worth it, good quality, Xumo is nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this TV exceeds my expectations. Replaced TCL, this one exceeds the TCL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price. Like most smart tvs but nothing that stands out. Would buy again though

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my xumo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv colors are very vibrant and crisp woukd recomend 100%

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good value? It depends.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On surface, it's a good financial value. Behind the scenes, it depends. The brand does not support the app Philo so it's impossible to download that (unless through Amazon/Fire Stick then Philo is $4 more too). And, despite having antennas less than a year old being used on Sony and Toshiba TVs - they did not work on the Xumo TV and we had to get new antennas as well. We are only keeping the TVs because we already wall mounted them but it taught up a lesson to make sure everything works before wall mounting.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi there! Thank you for your feedback. We're sorry to hear about the app and antenna compatibility issues you're experiencing with your Pioneer Xumo TV. This is certainly a learning experience for us, and we appreciate you sharing your honest feedback so we can improve our products and services.

      For assistance with app compatibility and antenna issues, please contact Pioneer support directly at 800-421-1404. They will be able to provide you with the best support.
      - Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you're paying for. Not the best but very good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV gives you quality on a budget! Pioneer has been around forever! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is just what my parents needed for their room. It's the perfect size and the picture is dynamic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture and remote is easy to use. Love that Peacock is one button and you're in enjoying your entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV set - Excellent in all respects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its best feature, for me, is that it switches effortlessly from standard tv broadcast to roku, and back. The Vizio it replaced was utterly incapable of executing the process. I had to switch it off and turn it back on again, hoping it would pick up the signal of the type of program I was trying to get. The two Pioneer sets I bought are both excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV, nice, very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV nice, very nice TV good, yes, very good Best tv ever, def recommend. Do buy from Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV it's show very much and cut off on it

    I would recommend this to a friend