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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Your price for this item is $199.99
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2332 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 55" Class LED 4K UHD Smart Xumo TV, particularly praising its adjustable picture quality, vibrant colors, and ease of use. The TV's simple setup and overall quality are also appreciated, especially considering its very good price. However, some customers have expressed concerns regarding connectivity issues, the remote control, and the TV's software. Additionally, a few users have reported problems with the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,332 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV it's show very much and cut off on it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, quality picture and deal for this size, I’d recommend this for sure

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    pioneer 55"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for mother-in-law for Christmas. It replaced a Sony this pioneer has a much better picture quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $200 TV, it’s acceptable. It can’t download apps, and it lags a bit, which is mildly annoying but not a deal-breaker. Considering its decent price, it works well. However, small issues like these can influence your decision.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Draven, we appreciate your honest and balanced feedback. It’s great to hear the TV is working well overall, especially at that price point. We understand how small limitations like app access and occasional lag can affect the experience—thanks for pointing those out!

      — Shiela | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vibrant colors!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 55 inches, it provides an immersive viewing experience. Overall, a solid choice for those who want a quality smart TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for Black Friday. For the money, it is a great set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture, Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing, and it seems even larger than the 55 inch screen!

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi Microwave! Thank you for your positive feedback on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We’re delighted to hear that you’re impressed with the amazing picture quality and the immersive viewing experience it provides.

      Your feedback is invaluable to us and we’re sure it will help others in making their decision. Thank you for choosing BestBuy and we look forward to serving you again in the future. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for an amazing deal when upgrading my sons TV. Great quality and size.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi ErickaJones217! I am incredibly grateful for the amazing deal I received on the Pioneer 55" Class LED 4K UHD Smart Xumo TV when upgrading my son's television. The quality and size of the TV exceeded my expectations, and I am thrilled with my purchase. Knowing that I have a 1-year manufacturer warranty gives me peace of mind, and I trust that the company will maintain high quality of service.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and prices my family is very happy and I recommend yours items with friends and family

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you so much for your kind words, HoracioB! We're thrilled to hear that you and your family are enjoying the Pioneer 55" Class LED 4K UHD Smart Xumo TV and that our service and pricing met your expectations. Your recommendation truly means a lot to us, and we’re grateful you’ve chosen to share your positive experience with friends and family—it’s the highest compliment we could receive! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Forest1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound. Most apps available but can add an app streaming service if it’s not a part of XUMOTV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what you paid, decent sound and image quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xumo 55inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture perfect size for my house. Sounds amamzing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price I will recommend to others If i need to purchase another one this will be the tv i will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the television…sound is incredible! Like the pulled 12’s off a car and put em on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Still getting used to the TV controls. Didn't necessarily like having to go on-line to set up things. But that's life now.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for sharing your experience with the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're glad to hear that you haven't encountered any problems and appreciate your understanding of the online setup process. Your feedback is greatly appreciated and helps us continue to offer quality products. Enjoy your TV! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grandpa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture and sound quality. It exceeds my expectation and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Apps already installed. Screen is bright, and the interface is very easy-to-use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money. Easy to setup and use. Would recommend.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback, sellscars! We're glad to hear that your Pioneer 55" Smart Xumo TV has been a great value and easy to set up and use. It’s always rewarding to know when a product delivers a smooth and enjoyable experience—thanks for recommending it!
      Jeth| Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Pioneer XUMO TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great low-price smart TV! And it proves that large smart TVs do not need to cost more than $200. I did have to use my soundbar, as the audio quality wasn't outstanding.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're delighted to hear that you appreciate its affordability and impressive size. Your input regarding the audio quality is valuable, and we're glad you found a solution with your soundbar. Enjoy your viewing experience! Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    Best buy. The only real choice in electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trusted standard from back in the day. This pioneer TV is served me very well and I expect it will for years to come. Best buy has a super friendly staff that are always willing to help.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your wonderful feedback about the Pioneer 55" Class LED 4K UHD Smart Xumo TV! We're thrilled to hear that it has served you well and that you have had positive experiences with our friendly staff. If you have any questions or need further assistance, please don't hesitate to call us. Jeth | Pioneer Support. BBY-ExBrand_Best_Buy_Pioneer