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Customer Ratings & Reviews

Model:
PN55-751-24U
SKU:
6546909
Clearance
$189.99
Save $110
Comp. Value: $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2377 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,377 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pioneer Exumo tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Good price, good picture and sound. I would recommend it.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Hi ScottP! Thank you for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you find it to be an excellent TV with a good price, picture, and sound. Rest assured, we will continue to maintain a high quality of service and should you encounter any issues, please remember that you have a 1 year manufacturer warranty for added peace of mind.

      JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909 BBY-ExBrand_Best_Buy_Pioneer

  • Rated 3 out of 5 stars

    Might save a buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good tv however the screen mirroring feature seems to lag sometimes and the overall navigation of the tv does not feel comfortable. The picture can be nice but it depends on what you’re watching and the settings. I probably wouldn’t recommend but not terrible

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, MichaelR, for sharing your thoughts on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We appreciate your honest feedback. We're glad to hear that you found the picture quality to be good depending on the content and settings. We also understand your concerns about screen mirroring lag and navigation comfort—your input helps us identify areas for improvement. If you ever need assistance optimizing your settings or have any questions, we're here to help. Thanks again for your review! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv for the Price! Love it! Great quality picture and great smart tv!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value purchase! Very happy to see the quality in Pioneer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for the price, works well and meets all desirable features you could want from a smart TV.

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you, AngelB, for your review. We’re pleased the Pioneer TV offered both great value and the features you were looking for. Your support means a lot to us. Tine | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    The TV works but it’s certainly not great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, the price is great, but the onboard software is terrible and slow. It was developed by two of the largest cable companies in the United States, so you can expect nothing but mediocrity. Even trying to open an app takes an eternity. The contrast is also poor, making it unsuitable for viewing in dim lighting conditions. It’ll work much better with a streaming device hooked up to it.

    No, I would not recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thank you for your honest feedback. We are glad to hear that you found the price appealing, but we are sorry to learn about your dissatisfaction with the onboard software and contrast quality. We understand how frustrating it can be when the software is slow and the viewing experience is not optimal. Your input is valuable to us, and we will use it to improve our products and ensure they meet your expectations.

      Keith | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pioneer Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV, we have not have any problems with it and the price was really really affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV at great price point for game/play room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at great price point for game/play room. Measure the TV table to be sure it fits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xumo TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV and the fact I can talk to the remote control to find anything I want to watch

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks so much for your review! We're happy to hear you're loving your new Pioneer 55" Smart Xumo TV. The voice control feature really does make finding your favorite shows easier and more fun. Enjoy your viewing experience! Ivy | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, works, no issues, looks great too. Kids love it in their rooms and front room. I bought 2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I Expected More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good TV, but the OS is closed, and you cannot download any other apps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Cant install any other apps than whats on their li

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for TV for specs and size. Very nice picture. Unfortunately, you are not able to install any other apps than what Xumo allows. Very disappointing. If that doesnt bother you, awesome TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Deal you should not miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for your money. Nice picture. Light and slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My xumo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the tv, and how easy it was to order and have it brought to my car

    I would recommend this to a friend
    • Brand response from PioneerCustomerSupport
      Posted .

      Thanks for the great feedback! We're so glad you're enjoying your new Pioneer 55" 4K UHD Smart Xumo TV. We also love hearing that the Best Buy ordering and pickup process was a breeze for you.

      We hope you have a great time with your new TV! If you have any other questions or need further assistance, feel free to ask! - Mae | Pioneer Support BBY-ExBrand_Best_Buy_Pioneer

  • Rated 5 out of 5 stars

    55” pioneer tv good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the sale price or $229 bought 2 work very well for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with an incredibly low price for a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dad's Man Cave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Pioneer TV doesn't disappoint, beautiful picture and sound. I love it, and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv, for the value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv for the value. good image and also a thin tv. Liked it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture with quality sound and awesome screenplay

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy setup. Bought for my aunt. She is happy

    I would recommend this to a friend