Customer Ratings & Reviews
- Model:
- PN55-751-24U
- SKU:
- 6546909
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 55" Class LED 4K UHD Smart Xumo TV for its excellent picture quality, affordable price, and ease of use. Many find the colors vibrant and the setup simple. However, some customers have expressed concerns about connectivity, remote control functionality, software, and volume issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. I have to constantly reset to factory settings to connect the WiFi. When trying to log into certain Applications the TV reads an Error message.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RioCI,
Thank you for writing a review about our Pioneer - 50" Class LED 4K UHD Smart Xumo TV 55"PN55-751-24U. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Pioneer Support
Marites
- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price, nice quality and picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
Pioneer 55 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size a good picture I’ll give it five stars⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend A good buy, all streaming apps cannot download.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV with a great screen and sound, worth buying. One reason I brought the TV is because I am able to stream Spectrum instead of buying a box, the only reason I gave it 3 stars is because some of my other streaming apps, like Philo, cannot download as of yet.
I would recommend this to a friend- Pros mentioned:Picture quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sound. Happy with my Purchase.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi JaninaA! Thank you for your positive review on the Pioneer - 55" Class LED 4K UHD Smart Xumo TV. We’re thrilled to hear that you’re happy with your purchase and are enjoying the great picture quality and sound.
Your feedback is greatly appreciated and it helps us continue to deliver products that our customers love. We hope you continue to enjoy your new TV and we look forward to serving you again in the future. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909
- Cons mentioned:Remote control
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was absolute garbage hated every minute using it. The buttons were horrible and sticky. The remote barely worked, and even when it did, none of the TV programs came in the quality of the screen was horrible. I can’t believe they would even sell this product at Best Buy. Someone should review why they’re even selling this product just upset completely with this product. This product was inferior low class and just couldn’t even offer a quality sound or picture when viewing anything whatsoever. Good luck selling this thing garbage garbage garbage nothing but
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for taking the time to share your experience. We’re sorry to hear that the product did not meet your expectations. We understand how disappointing it can be when a product doesn’t perform as intended, especially when it affects your overall experience. Your feedback regarding the remote, button functionality, and picture and sound quality is important and will be shared with the appropriate teams for review. We truly value your input as it helps us work toward improving our products and services.
Keith | Pioneer Support
- Pros mentioned:Picture quality
Favorite tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very good quality meets my expectations and every option on it is very good
I would recommend this to a friend 1 is Great, the other one needs help.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is really good the one that works, perfect. The other one, i turn it on and it takes 4 minutes to load a picture. Is there someone that can contact me for and even exchange. Thank you.
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback, TimF! We're glad to hear that you're enjoying the performance of one of your Pioneer 55" Class LED 4K UHD Smart Xumo TVs. We appreciate you sharing your experience and will ensure your comments are passed along to the appropriate team. Thank you for bringing this to our attention! Jeth | Pionner Support.
- Pros mentioned:Picture quality
Pioneer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality for a very reasonable price!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and tons of channels. Sound and picture are very good.
I would recommend this to a friend - Pros mentioned:Color
Best Value for TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and screen options. Bought on sale and was delivered professionally.
I would recommend this to a friend Pioneer TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price....best buy has always been a great place to shop....and the geek squad. team is the very.... Thanks BB
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you, LaBron, for the awesome feedback! We're so happy to hear you're enjoying your Pioneer 55" Smart Xumo TV and that your experience with Best Buy and the Geek Squad team has been such a positive one—your kind words truly mean a lot and reflect the dedication to quality and service we aim to deliver. Jeth | Pioneer Support.
- Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and sound, would buy again, also has nice built in apps
I would recommend this to a friend - Pros mentioned:Picture quality
Beto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television looks very good,it’s colors and sounds are fantastic.
I would recommend this to a friend 55inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size and quality of the TV was well worth the price considering it is a smart TV. Would definitely recommend this to any of my friends and family members.
I would recommend this to a friend- Pros mentioned:Picture quality
Great Purchase for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoy my television. The picture is real crisp and clear. I have no complaints.
I would recommend this to a friend Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best tv i have in last 10 years. Would recommend to anyone family friends etc..
I would recommend this to a friend- Cons mentioned:Volume
Pioneer Xumo tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv...initially bought it for the living room but since day one constant issues with the volume. We tried everything to fix it, literally could have the volume on a level 32 and my phone would be louder...just ended up giving it to my son and now he uses it as a gaming monitor.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We’re sorry to hear about the ongoing volume issues you’ve experienced with your TV. We understand how disappointing it must be when the sound doesn’t meet expectations, especially after trying multiple fixes. We appreciate you sharing how you’ve repurposed it as a gaming monitor, and we’ll make sure your feedback is passed along to our product team. Thank you for taking the time to let us know about your experience—it helps us work toward improving future models.
Ed - Pioneer Support
- Pros mentioned:Picture quality
Surprised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very surprised by this tv, it has good picture quality and awesome built in speakers
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv color picture is excellent great value for the low amount
I would recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi RoxanneC! Thank you for your positive feedback on the Pioneer 55" Class LED 4K UHD Smart Xumo TV. We are thrilled to hear that you found the color picture quality to be excellent and that you consider it a great value for the price. We are committed to providing top-notch products backed by a 1-year manufacturer warranty, and we look forward to doing more business with you in the future.
JC | Pioneer Support https://www.bestbuy.com/site/pioneer-55-class-led-4k-uhd-smart-xumo-tv/6546909.p?skuId=6546909